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   Consumer Reviews of Kim Hoe And Co. (Since 1974) Pte Ltd
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OVERALL RATING
 
89 Reviewers
4.6 out of 5
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Technical Expertise
4.7/5 Customer Service
4.7/5
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Value for money
4.6/5 Outlet Experience
4.5/5
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89 Reviews

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Kelbin
Neutral Newbie
11 reviews
11 points
6 forum posts Joined on 15-Mar-2009
Tumbs up services  Posted on 21-Aug-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Every 10k I will go there to do wheel balancing and rotation and although the amount is only less than $15, but their services are still positive and my tires are not even changed with them. Good service Post Management Response
 
carpentree
Neutral Newbie
1 reviews
3 points
8 forum posts Joined on 17-Aug-2015
Happy customer  Posted on 17-Aug-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The TPMS indicator light on my Audi S5 came on all of a sudden. I pulled over and took out my phone, went on google and search for a tire shop. Kim hoe was the closest and had great reviews and best of all opened on sundays! I drove to them and instead of pushing me away because the job was so small, he told me to hand over my keys and they valet for me. Alex was the person that attended to my needs. He checked all 4 tires and told me it was over-inflated. He checked and reset all 4 tires for me. Very nice guy. Honestly this is such a small thing that most auto/tire shop will tell u to go to a gas station and DIY. Or they will try and sell u shit you don't need. But not these guys.
Anyway I've returned to them today to replace all my four tires.
They took pride in everything they do and in return the least I can do is give them a good review.

Thanks Boss! Post Management Response
 
Silverfern25
Neutral Newbie
1 reviews
3 points
3 forum posts Joined on 26-Sep-2012
Excellent & Prompt Service  Posted on 03-Aug-2015
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Upgraded our Rims & Tyres to 17 Inch. Very good price for the Michelin PS3 tyres and year of manufacture was 2015. Unlike other shops who give discount but are 2013 tyres.. Service was prompt, non pushy and the uncle offer valuable advise. Will definitely go back to them. Post Management Response
 
Sdsfxcvz
Clutched
4 reviews
36 points
0 forum posts Joined on 26-Sep-2013
Prompt service!  Posted on 05-May-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Saw the posting of their tyres online and called Alex to find out more. Prompt and swift reply from them. Drove down on weekend and they replaced them immediately. I would say a hassle free and fast tyre changing process. Keep up the good work! Post Management Response
 
Otgekoo
Premium User Otgekoo
Clutched
7 reviews
31 points
24 forum posts Joined on 26-Jun-2009
Was totally ignored.  Posted on 02-May-2015
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Overall Rating: 
  • Outlet Experience1/5
Hi Alex

It was a sad experience for my visit after visit your outlet on 1 May 2015. Your SMS was good response so I decided to go over and see if could get good tyre from your shop, However when I reach there I was totally ignored there was a guy I not sure if it is the staff of Kim Hoe & Co, says "It is one of the few shops open today so very busy" Perhaps it is really lack of manpower which I was totally ignore together with my family members.

It is the first time I was being totally ignored in a tyre shop not sure why
Management Response by Kim Hoe And Co. (Since 1974) Pte Ltd
05-May-2015

We are so sorry to hear about this.. its been a really busy week lately..
lets see if you have some time for us this week..
I will make myself available to assist you with your enquiries..
Sorry for any inconvenice..

rgds,
aLex.

 
carego
Neutral Newbie
1 reviews
4 points
1 forum posts Joined on 12-Nov-2014
Rims respray at Kim Hoe Tyres  Posted on 09-Mar-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Did my rims respray at Kim Hoe recently. Selected Kim Hoe based on sgcarmart reviews and visited Kim Hoe at Eunos. Customer Service was superb, greeted by Alex who explained the rims respray services, and shared his views on what would be best. Finally selected gun metal color on his recommendation. He provided me a spare set of rims in meantime. The job was done within 3 days. The result ..........wonderful; the rims was resprayed well, and 'rashes' were nicely touched up as well.
Great service, good result and price was reasonable.
I strongly recommend for anyone looking for tyres/rim services/products.
keep it up, Alex and team

cheers
xxxx688
Management Response by Kim Hoe And Co. (Since 1974) Pte Ltd
09-Mar-2015

thanks you so much for your kind review Mr Richard (BMW owner) ! We are so happy to see another satisfied customer !
You got your rims resprayed with us @ ubi Kim Hoe & Co Pte Ltd .
We have no affiliation with Kim Hoe Tyres @ Eunos..
Just here for some clarification.

 
Pasir
Premium User Pasir
Neutral Newbie
6 reviews
12 points
0 forum posts Joined on 15-Oct-2009
Great Service and Attitude  Posted on 19-Feb-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Dropped by to see Alex about touching up my rims. Was at first a bit worried about the number of customers there, but Alex was very attentive and quickly arranged to get my rims worked on. He gave a very good estimate of timing and at the end of day, job was very well done and now my rims look great for the New Year.

Would highly recommend. Thanks Alex. Post Management Response
 
Ramt
Premium User Ramt
Clutched
6 reviews
32 points
23 forum posts Joined on 04-Apr-2012
Great advise from Alex!  Posted on 16-Nov-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
So.. came across the rim furbishing as advertised on their website and went down to the workshop for a rim refurbish service, was contacting alex all the while to book an appointment. Upon reaching, there were alot of cars at the workshops, however , nonetheless , alex had reserved a slot in the workshop for me, thumbs up for that!

He recommended a tire change for me as my tires were old already and also at the same time offered advise on changing rims as if i went a size smaller and change to new tires , the cost is almost the same a refurbishment and new tires.

So i went ahead, and picked a nice set of rims and new set of tires over there. Really Good value for money i would say

Plus he did a complimentary chemical wash for my old rims too as i did not trade in.

Absolute great customer service and they were very fast and efficient. Thumbs up!

- From the Mazda 6 Mps Post Management Response
 
thaiyotake331
Clutched
1 reviews
36 points
30 forum posts Joined on 11-Sep-2014
now that ive found my favourite tyre shop!  Posted on 24-Sep-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Nice People and Nice Price. Cheers.
Look for alex but he is always super busy ! Post Management Response
 
Edwin2105
Neutral Newbie
1 reviews
6 points
0 forum posts Joined on 31-Aug-2014
Pleasant Experience  Posted on 31-Aug-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went down to change a set of new tires for my Suzuki Swift on 30 Aug'14 and was very pleased with Alex who attended to me personally. He recommended me the Bridgestone tyres at a very reasonable price, even thought I kept asking for further discount and he handle my request well and the co-workers is very helpful.
Would definitely recommend Kim Hoe to my friends.
Well done Alex, thanks.
From Edwin Chow (SGY 68883P) Post Management Response
 
Typhoonz
Premium User Typhoonz
2Fast2Furious
2 reviews
26,419 points
26339 forum posts Joined on 22-Apr-2004
Nice shop, nice people and nice price  Posted on 08-Aug-2014
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Got 4 Pirelli P7 Cinturato last Sunday from Kim Hoe. I've called Alex previously about the price and was offered $135 all in. Happened to be at Ubi so gave Alex a call. Was surprised that it's open so went over to get my tyres changed. Alex wasn't there so he told me to look for Ah Long. I didn't want anything too old, as long as it's manufactured in 2014. When I met Ah Long and requested for 2014 stock. I expected him to tell me that tyres are the same and try to psycho me but instead he just told his workers to go upstairs and get some fresh P7s. The ones I got are 1614.

Everything was done fast and although I was 2nd in the queue, I drove out in about 30 mins. Good experience overall.

Keep it up! Post Management Response
 
xqiuxiu88
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 20-Jul-2014
pleasant experience  Posted on 20-Jul-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
walked in to get my tyres changed there as recommanded by my audi mechanic.
Que-ing time is about 15-20mins but super fast and neat service!
Got all my tyres changed in less than 20mins!
Thanks Alex and his workers!

,
EmilyQ Post Management Response
 
alex976
Premium User alex976
4th Gear
2 reviews
913 points
328 forum posts Joined on 24-Dec-2013
Awesome  Posted on 01-Jul-2014
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience5/5
Customer Service is good.
Price is good.
Though parking is abit hard but nonethless still worth changing tyres at Kin Hoe Post Management Response
 
Assessor123
Neutral Newbie
5 reviews
10 points
3 forum posts Joined on 26-Jun-2014
Valuable Service  Posted on 26-Jun-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Personally agreed with all the positive feedback of this workshop and Alex.

However, do not look for others... unless you are comfortable of your pocket. Post Management Response
 
Henry847
Premium User Henry847
Neutral Newbie
4 reviews
6 points
0 forum posts Joined on 16-Apr-2009
Good Service and a Job Well Done!!!  Posted on 21-Jun-2014
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience4/5
Went this morning to have kerb Scratches on the rims repaired to both the rear tyres... Very fast and efficient, and both rims look good as new!!! Very happy and will definitely recommend friends to have repairs and tyres changed @Kim Hoe @Ubi Road 1... Post Management Response
 
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Merchant Logo Kim Hoe And Co. (Since 1974) Pte Ltd
4 stars - based on 89 reviews

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