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   Consumer Reviews of SgGarage Edwin
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OVERALL RATING
 
55 Reviewers
4.9 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.9/5 Outlet Experience
4.8/5
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55 Reviews

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Othello
Premium User Othello
2Fast2Furious
5 reviews
37,620 points
9233 forum posts Joined on 25-Aug-2002
Good experience  Posted on 05-Mar-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
The side mirror of my Kia Koup malfunctioned. Googled, and many pointed to SgGarage. Sms-ed to make appointment and response was prompt. Brought my car down yesterday and his worker attended to me. Repair was done chop chop (less than 10mins). Left a happy customer

Might go back there for my ICE needs in future. Post Management Response
 
Kayhenry
Neutral Newbie
1 reviews
12 points
5 forum posts Joined on 31-Jan-2013
Repair Car Side Mirror  Posted on 23-Feb-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Found SgGarage from SGCarMart and went down to have my side mirror checked.

Value for money, short waiting time. Within 10 minutes, there is a mechanic checking my car and within 1 hour, the gear of the side mirror has been fixed.

Very good experience with them and definitely will go back to them should i need something done with my car. Post Management Response
 
Wise
Premium User Wise
Neutral Newbie
2 reviews
8 points
5 forum posts Joined on 24-Jan-2005
Air con blower motor replacement  Posted on 01-Jan-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My air con was not working and I came across Sggarage in the forums. There were a number of positive feedback so gave it a try. Smsed Edwin and booked an appt on 31 Dec. The staff were pro in their work and completed the job in 40 mins despite they estimated that changing of blower motor would take 1 hour. There were no wasted moves or hesitation while the staff performed the job and this gives a lot of customer confidence. This is truly under promise, over delivered. Post Management Response
 
Raychay
Premium User Raychay
5th Gear
6 reviews
1,356 points
415 forum posts Joined on 21-Apr-2002
Believe It Or Not.. You better believe it!!!  Posted on 31-Dec-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My car aircon was not cold suddenly so I decided to pay SgGarage a visit based on it's website claims of being the cheapest and best workmanship for aircon repairs in Singapore and the many positive user reviews here.

I couldn't believe it when Edwin told me my aircon cooling coil was leaking cos I changed it before 3 years ago at a pro aircon shop. It cost me a bomb and 4 hours downtime to replace back then. Some panels were scratched and some things were not fixed back properly. Not a very pleasant experience!

I was hoping I didn't have to go thru that again so I told Edwin to top up gas and see how it goes. He told me it will at most last me 1 week. Yeah right! 3 days later I had to book an appointment with Edwin.

Can't believe it but this car accessories shop really replaced my cooling coil far cheaper, faster and better than a pro aircon shop! It cost me around half the price and downtime! I'm believer now! Post Management Response
 
Mazda-6
Premium User Mazda-6
2nd Gear
2 reviews
108 points
53 forum posts Joined on 26-Mar-2010
Side View Mirror Repair  Posted on 22-Dec-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Made an appointment to repair my MZ6 side mirror which was spoilt, went down yesterday evening to get it fixed. No hassle, waited 10 mins, mechanic dismantled the necessary, saw that the gearing was broken in two, replaced the small motor and gearing, though my motor was still working.

Put all together again, paid $120 (A tad bit lesser would have been nice) and left a satisfied customer with 3 months warranty to boot. Thank you guys, best part, there was not much talk involved.

Inquired about the servicing and I loved the reply, we do basic servicing. Honesty at its best. Post Management Response
 
JosephGan
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Nov-2015
Excellent service!  Posted on 29-Nov-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Fixed my aircon which suddenly turned warm. Quick diagnosis that it was a clogged condenser and replaced very quickly despite it being a Sunday. Great service and excellent work. Highly recommended! Post Management Response
 
Abhi_boatclub
Neutral Newbie
4 reviews
22 points
2 forum posts Joined on 18-Jan-2013
Look no further! Excellent guys!  Posted on 09-Nov-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to Edwin after reading all the rave reviews here. I was not disappointed! Professional and friendly staff, and sell you only the stuff you need! Highly recommend them!
Abhi Post Management Response
 
Romradriel
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 04-May-2012
Pleasant experience over the change of car compressor  Posted on 06-Oct-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
My car air-con compressor stopped working two days ago. After reading the review in carmart.COM, I decided to try out sgGarage Edwin at Yishun Industrial. I reached there around 4.15pm and was served by Edwin. He was quick to attend to my car and detect the faulty compressor. It took less than half an hour and I was told that my car is ready. I am pleasantly surprised by his team swift action. Usually for such change, many drivers would have encountered request for their car to be left behind and to come back the next day. Fortunately for me, the whole experience was a breeze and I managed to fetch my wife from work and had a enjoyable dinner with her. It's my best experience thus far and I would definitely recommend my friends to the workshop if they are faced with similar problem. Post Management Response
 
Dpow7
Premium User Dpow7
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 13-Sep-2015
Air con Troubles  Posted on 14-Sep-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
It has been on and off that my most trouble Peugeot is giving problems from top to bottom but still never given up in searching ways to solve my all differents issues. Since having intermittent issues with the Aircon not been able to conclude almost 8 months what was the actual issues I hv went to at lease 2 different famous Internet Aircon fixer to hv the issues identify..Since it is not a super top urgent case , only issues was the Aircon will not be that cold during traffic jam so I was no hurry to get it solves.

While searching , I see all sort of story trying to scare you off and made a good carrot chop chop if I hv not taken a serious thoughts over their sales talk.

" Toxxxxxka " Quoted me abt 1k saying both my compressor and condenser not working, will take abt 4 hrs to fix. Out of curiousity , I asked just In case after changing the both compressor and condenser the Aircon still not up to performance what will be require? Obvious , the changing of the cooling coil , which is the biggest problem which the whole dash board will be require to be dismantle and I was told that another $1.2k require and take another full day job , so the damage will be abt $2.2k and almost 2 days job.

Another Aircon workshop quoted me $1.8 to change the cooling coil that would requires 2 days job, only upon changing the coil then they could confirm the compressor performance to decide further... All in all plus compressor I could end up $ 2400 without replacing the condenser ($400).

After listening to all crazy prices I was very skeptical these workshops are saying , so I decided to just source for all the 3 most important parts to made a comparison judgment what was really the parts cost so to identify workmanship cost , compressor $370 , condenser cum drier $ 250 , cooling coil $350 total part cost :$970

With all these add in , the 2 work shops can be charging me from $1620 to $1820 just on workmanship. I hv been driving for the past 25 years I do not believe that the cost of repair can be that bad.

So with a good free polling day , I drove down to SgEdwin and trying to see whether what will be the next story will be? One of their guys spotted a weak compressor and short of Aircon gas which I hv just topped 2 days ago. So I asked him what could the fault be which I hv already been diagnosed with others but I wanted to hear his comments. Edwin came along after his next job and patiently explained that the most high chances of fault come from the cooling coil and that will lead to a high drawn of current and compression in the compressor ...Mmmmm that's was interesting . I thought that would be another carrot shop trying to rip me off so I told him to quote me, shock from the quote ....He was 40% Lower and only require a few hours to get it done. I was really skeptical why would the other 2 famous workshops requires a full 10hrs to 2 days jobs can be completed within 1afternoon and the price could be that justifiable?

Without much consideration , I wanted to test out this young man skills and ask him to proceed at abt 12.30 pm .

By 7.30pm , I went collect my car and saw the damage cooling coil with a small leak being frosted at one point confirming the leak , after taking the car for a spin the Aircon was still not as cold which I expected . So Edwin and his teams draw out some gas to replace some extra trying to identify anymore other leaks.

Unfortunately, they confirm the compressor was not able to provide enough pressure since its has been almost 7 years old which he did mentioned earlier , so I decide to hv it replace but again Edwin was kind enough to give me some extra discount to made up , still I was happy with the compressor pricing which is still cheaper from the other 2 workshops. The best part was the compressor was change within 20min . Immediately the change , the Aircon was a freezer and that's how a good Aircon should performance.

So , with this I will acknowledge SG EDWIN will be my entrusted Aircon guy going forward.

Well Done, that's the type of repairer Singapore needs. Post Management Response
 
Thlong
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 31-Jan-2010
Rear brake replacement for my hond stream  Posted on 30-Aug-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I strongly reommend sgGarage to those who need a reliable and honest car service workshop. Edwin and his team of specialist are very professional and sincere. I had my rear brake replaced with SgGarage due to wear and tear. After the replacement there are still some noise whenever i brake slowly. Edwin and team patiently help me to find the root cause and resolve it completely. Some workshop will take this chance to ask you to change this and that. Not for Edwin. They are very honest and I need not spend a bomb for this brake change. Good job Edwin and team. I will be back. Post Management Response
 
Axeman24
Premium User Axeman24
3rd Gear
6 reviews
253 points
210 forum posts Joined on 27-Apr-2005
Carbon wrap and install visor  Posted on 15-Jun-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Fixed an appointment to go down and do the carbon wrap on Sat. Was very satisfied with the worksmanship. Everything is done within 2 hours as they have promised even though they are very busy on that day. Overall experience with SGgarage is very good. They do not push you to buy but they will only recommend and let you decide for yourself. Best part is it is located near where I am staying so its very convenient for me. Post Management Response
 
JacobCecil
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 22-Jan-2015
Aircondition troubleshooting  Posted on 27-May-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Hi

I visited Edwin's shop after multiple visit to other workshop to identify the root cause of my intermittent cooling of the car (Subaru impreza) . Compressor was cutting on and off at irregular intervals. Many of the mechanics identified that it was compressor high time for replacement. I was still not convinced that compressor was faulty ,so I took my car to Edwin and I am very pleased with his troubleshooting methods and with his experience of troubleshooting similar cases .He checked the air con system and concluded that compressor was functioning efficiently . Root cause was most probably the Thermostat . He agreed to change it and check if the problem was solved . Finally it did work and aircon functions as it should and cuts off only when the interior is cold .I am very pleased with his professionalism and its value for money . Post Management Response
 
Blueodyssey
2nd Gear
2 reviews
157 points
135 forum posts Joined on 22-Dec-2009
Replacement of Air Con Coil & Compressor  Posted on 18-May-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My Camry air-con has been giving me problems intermittently.
It's not cold when the car is stationary but works perfectly fine when the car is moving.

After reading the positive reviews here, I decided to visit SgGarage.
Indeed, Edwin is very patient and his team attempted to diagnose the air-con issue.
Discovered the gas was leaking.
Instead of pushing me to replace the coil immediately, he topped up the gas for me and asked me to monitor the situation for a few days.

Few days later, I returned to let them check again. The gas leaked and they were pretty sure the coil was faulty. The compressor might be failing too. But they advised me to replace the coil first and put the compressor on hold as I only left with 1.5 years with my car.

I heed their advice and arranged for an appointment for the replacement. It was a huge "Operation" Whereby the whole dashboard has to be removed. The price they quoted was pretty reasonable. Their workshop is pretty clean and I am quite comfortable to let them do the job especially they have done a few of the same car models.

On the day of replacement, one of the mechanics there witnessed the fault of the compressor and I ended up changing the compressor as well. Both jobs took about 1 day. Edwin was responsive with his messages as well.

During the car collection, Edwin and team patiently ensured that all dashboard controls are working well. Edwin managed to re-tune my tv channels too.

Definitely recommend SgGarage for air-con issues!

Thanks for the nice job done, which definitely makes me less painful with the amount I spent. Post Management Response
 
Robinsoul
Premium User Robinsoul
Neutral Newbie
1 reviews
22 points
2 forum posts Joined on 23-Mar-2010
Servicing, battery, fan belt replacement  Posted on 15-May-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Friendly boss and friendly workers equal happy customer.
Best of all, price is very reasonable.
Top up some power steering oil and engine oil without any extra charges totally nail it.
So far all the workshop I went before will definitely ask me to purchase 1 litre bottle of engine oil to top it up or charge me addition for it as my car require a little bit more than 4 litre.
Staff are also very knowledgeable and fast hand fast leg with proper installing of my fan belt. Thump up Post Management Response
 
Afandiishak
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 14-Oct-2012
Recommended Workshop  Posted on 06-May-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Have been to Edwin since his early days at HDB MSCP. Went for Aircon Flushing and change of reverse camera. Honest guy who charges a reasonable price. Last and not least, A job well done and given a discount too. Highly recommended. Post Management Response
 
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Merchant Logo SgGarage Edwin
4 stars - based on 55 reviews

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