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Consumer Reviews of C L Auto Pte Ltd | ||||||||||||||||||
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Professional Service | Posted on 07-Dec-2014 | |
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
Posted on 29-Aug-2010 | ||
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- Technical Expertise4.0
- Customer Service4.0
- Value for money4.0
- Outlet Experience4.0
Posted on 09-Dec-2008 | ||
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
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C L Auto Pte Ltd
5
stars - based on 4 reviews
When I was there, Vincent advised me to skim my rotors since they're used to avoid any vibrations (good advice from him!) and I agreed. The outlet was clean and neat. The office was well organized and having read positive reviews, I thought that I was ready to make this my regular workshop
When my car was ready for collection, I went down and made payment. I was shocked that I was made to pay extra for the transportation (rotors) and the price he quoted was for 1 rotors.
Here comes the best part, he said that I should be appreciative and pay for this little fees as he had to get his guys to send down the rotors and they were caught in a jam, missed their lunch just to rush to do my car.
I've already told him don't need to rush, I will leave the brakes for him to skim and when it's ready I will come down to install.
Vincent, all I asked was for you to be transparent with your price, I did not complain that your price was expensive, but you kept asking me not to compare your price with outside, since when did I even mentioned that you're expensive??? Feeling guilty overcharging your customer???
In fact, when your guy handled me the invoice, I read through, made the payment FIRST before coming to you for clarifications.
You can charge any amount you want and if the customer agrees, that's fine.
How can you even tell me that doing my car gave you high blood pressure and you even showed me your pills and asked your guys where's your medication.
Anyway thanks for fixing my brakes. They're working well.