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   Consumer Reviews of Kim Hoe Tyre & Battery (Since 1979)
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4.8
 
90 Consumer Reviews
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Technical Expertise
4.8 Customer Service
4.8
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Value for money
4.9 Outlet Experience
4.8

upthespurs
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 21-Feb-2024
Very disappointing experience  Posted on 20-Feb-2024
  • Technical Expertise3.0
  • Customer Service1.0
  • Value for money4.0
  • Outlet Experience1.0
Went in to change a set of 4 Michelin tyres this morning. What's supposed to be a routine job turned horrible. Quick & Efficient job, change was done in under 30 minutes but it's not always quick equals good. As a matter of fact, possibly because of the quickness plus the tight workshop space, I noticed a deep & Long scratch on the car's paintwork from the petrol cap down to the bumper after the work was complete. When confronted, the father & Son team vehemently denied it was their fault. I pointed out the fact that the deep scratches plus fresh dirt/rubber marks were not there before visiting the workshop, which would also correspond to either tyre marks or the wrench when removing the nuts. Both just walked away without any remorse or even uttering a word of apology. Talk about service recovery. Very disappointing experience. I just wanted to change my set of tyres & Be on my way. But now I am left to pay for a paint job & More wasted time which is totally unnecessary. Hard lesson learnt, guess there's always a first & Last for everything. Cheap, quick & Efficiency may not be the best option. Be warned.

1 Review Photo(s)

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SamLim287
Neutral Newbie
4 reviews
0 points
0 forum posts Joined on 09-Sep-2014
Change 4 Michelin Tires at Ubi shop  Posted on 25-Jul-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Simply the easier to do business with ., No hassle, no need long talk.
Book 4 tires online, send car there and all taken care of easily..
The tire technicians are all very helpful and do their work well to ensure you are attended soon,
Yes will continue to support their business and use their services
Highly recommended
I rated them Excellent in all the field
 

horsingaround
Neutral Newbie
6 reviews
0 points
0 forum posts Joined on 05-May-2021
Drove In, Work On It, Drive Out  Posted on 13-Sep-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Referred to Ah Lim by fellow Merc owner. He always did my alignment after car servicing or changing tyres. Picked up some knowledge from him. Friendly and fuss-free fast experience:) - Charles, Merc CLA SB SMZ31--M
 

CedricLPH
Neutral Newbie
5 reviews
2 points
2 forum posts Joined on 09-Sep-2019
Old bird in this business  Posted on 27-Mar-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Long standing old signboard in the tyre industry. My dad used to change battery & Tyres at their shop. Now it's my 4th sets of wheel with the guys already. Very reasonable price. Recommended!
 

xdacjh9
Neutral Newbie
1 reviews
1 points
2 forum posts Joined on 04-Aug-2019
Value for money!  Posted on 25-Nov-2019
  • Technical Expertise5.0
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience4.0
Just collected my new car, went for rims and tyre change. No nonsense shop, gets the job done. Workers are friendly despite being so busy. Price very reasonable as compared to other places.
 

manew
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 22-Sep-2018
Excellent Service  Posted on 22-Sep-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to change my tyres today @ Kim Hoe. The workshop was busy when I reached but as there were quite a lot of workers, my car was attended to very fast. Reasonable priced. No hard selling or unnecessary recommendation. Great job done!
 

Honda_maniac
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
Tires change - bad experience, dishonest  Posted on 16-Sep-2018
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
Call them on saturday morning to check on tires availability (Michelin Primacy 4). They confirmed the stock availability and the price $180 per tire, and told me dont need to reserve the tires and can come anytime. Just to be sure, I told them I will be there 1-2 hour later, they say OK.
Once reached, w/o asking anything they try to remove my tires already, and I asked them to stop, and let me confirm with office again on the stock and the price again. To my SURPRISE, no stock. And they convince me to take other models and told all sort of stories that Primacy 4 is more expensive than earlier AGREED PRICE blah blah blah, which I'm quite reluctant and say maybe come back next time. GUESS what, they immediately change story now and say other branch have the stock, at the AGREED PRICE EARLIER, SO DISHONEST!! Best part is they ask me to PAY at his branch BUT go to other branch to fix it. Since they say so, I just want to get the things done and pay as instructed. After reaching another branch, no one care to even entertain or explain to me, just proceed to change the tires as instructed as if I'm INVISIBLE, I suppose that is because the SALES already clocked at the first branch, and what the heck to entertaint me anyway, just get their job done and probably want me to get lost ASAP, I suppose.
Overall a very bad experience for me, will not go back to them ever again. For anyone plan to purchase tires from them in the future, please check for stock availability and price when you reach before allowing them to start taking out your old tires or rims, else you end up with the same fate as me.
 

Wildaltum
1st Gear
2 reviews
69 points
52 forum posts Joined on 07-Feb-2003
Good & Fast Service  Posted on 21-Feb-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
SMS Daryl about stock availability of the tyre for my ride. He messaged to say there is stock. Went down this evening to replace all my tires. His workers were fast and efficient and it was all done in less than 30 mins. Very value for money
 

Maclife
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 27-Apr-2006
Excellent Service  Posted on 16-Nov-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great and consistent experience even through a second purchase. Acommodring to customers needs, and items are priced competitively.

Service is also quick and reliable. No pushy sales
 

hwturo
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Dec-2016
Prices are as advertised.  Posted on 15-Dec-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Bought pirelli from them. Reached their store and finished tyre change within 30 mins. Chop chop fast n efficient.
 

Matoonia
6th Gear
10 reviews
2,824 points
1908 forum posts Joined on 29-Apr-2010
Excellent Service  Posted on 07-Dec-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Had the unpleasant experience of a punctured tyre a month ago.

Managed to change to spare tyre after sweating buckloads, and drove down to Kim Hoe upon searching for a tyre workshop that was open on a Sunday. When I arrived, saw Kim Hoe bustling with activity. It was also the only workshop that was open in that Ubi stretch.

Explained my situation and had wanted to use back my Eagle F1A2, but was told it's now F1A3. Changed the 2 front tyres to the new F1A3, and swapped the old tyres to the rear. All done in about 30mins.

Was there again this week to do chemical wash for aircon. Excellent service rendered again, with nice smelling aircon after. Mechanic also helped to clear out leaves and rubbish and changed my aircon filter. Very reasonable price.

1 Review Photo(s)

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jonhussw
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 10-Jul-2016
Pirelli pzeros  Posted on 10-Jul-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Excellent service from Daryl and crew. Called Daryl up when i saw the ad on sgcarmart regarding the pzero tyres. Price is much cheaper compared to other workshop outside. Arrived shortly after at kb ave 2 and did my alignment as well. Service was prompt and price reasonable.. Will be my regular tyre place in future. Thanks Daryl!
 

Whiteice78
1st Gear
1 reviews
35 points
147 forum posts Joined on 27-Sep-2007
Beware when buying used tyres from them  Posted on 05-Jul-2016
  • Technical Expertise1.0
  • Customer Service3.0
  • Value for money1.0
Bought a set of used 17" Tyres. Subsequently 1 tyres found to have a bulge on the sidewall. Went back and was advised by shop that tyre can still be used and it was safe. You do your own research and arrive at your own conclusion. Buy used with them at your own risk
 

whitesea84
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 08-Jan-2015
Tyre  Posted on 23-Jan-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
A friend of mine recommended Kim Hoe to me, contact person Daryl.
I smsed him about getting used tyre as my car left with 5 months before scraping off but he has no stock for my wheel size.
Instead, he quoted me new tyres at a very good price and also able to trade in for old tyres before my car scrape off.
Went down to his shop, within 20min my tyres were replaced.
Good and fast service, happy with driving with the new tyres and able to trade in for old tyres in few months time :)
 

Swame
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 24-Dec-2012
Goodyear Tyres  Posted on 22-Aug-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had my 4yr old tyres replaced to Goodyear f1a2 at Daryl's new outlet. Never regretted since. Its grippy on raining days and can hold very well in corners. Just perfect for everyday driving. Daryl also made sure to tell me to rotate my tyres every 10000km to ensure longevity of the tyres.
The new outlet is also v clean and organized as well as packed. Avoid afternoon if possible. Daryl should hire more workers to assist him.
 
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Merchant Logo Kim Hoe Tyre & Battery (Since 1979)
5 stars - based on 90 reviews

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