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   Consumer Reviews of 1 9 6 9 Sung Beng Auto Pte Ltd
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OVERALL RATING
 
92 Reviewers
4.8 out of 5
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Technical Expertise
4.8/5 Customer Service
4.8/5
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Value for money
4.7/5 Outlet Experience
4.7/5
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92 Reviews

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Newbie26
2Fast2Furious
2 reviews
27,961 points
796 forum posts Joined on 18-Feb-2015
Good service  Posted on 04-May-2015
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
They are responsive and honest in their dealings

Price is reasonable

Happy with their service so far. Management Response
 
Vizuel
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 15-Mar-2009
Highly recommended  Posted on 28-Jan-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
After going back there 3 times, I definitely have to post a review about them coming from me who don't post reviews ever.

I sent it my honda and renault for various issues. They are very clear and professional. I notice each time I go, on top of the normal job, they take the extra efforts in the little things you least expect.

This workshop got my loyalty. I will be introducing more people to this workshop. Management Response
 
Carmour
Premium User Carmour
5th Gear
19 reviews
1,199 points
685 forum posts Joined on 26-Apr-2004
Excellent and prompt service  Posted on 09-Oct-2014
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
I think that the prices here are good & the service is exceptional. My 'CO' initially did not like the place, as their workshop looks prety unkempt. But their service proved me otherwise.$ Management Response
 
leesh26
Premium User leesh26
1st Gear
5 reviews
55 points
6 forum posts Joined on 10-Jan-2014
Fast efficient troubleshooting and service  Posted on 26-May-2014
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
The plug coil of my car was worn and caused sever engine rattling. SBA deployed their own diagnostic kit and had the stock for the part in store for immediate replacement. All done within an hour on a Saturday afternoon. Management Response
 
Cool70
Premium User Cool70
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 23-Dec-2012
Great Customer Service All Rounder...  Posted on 21-Apr-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Hi Frankie.. Thank you for introducing the spark ignition system. Had the final stages VSD IV installed, Thanks to Mech Lim who attended my ride & done it in less than 20min. My Ts never felt the same, it's awesome now!!! Thank you to all the staff for the great service, cheers!!! Management Response
 
adphillipps5
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 21-Feb-2014
SATISFIED & HAPPY  Posted on 21-Feb-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Hi Ken,Thanks for attending my car.The aircon feels like new! Thumbs Up Management Response
 
honeybunny
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 08-Feb-2014
Best workshop I've been to  Posted on 09-Feb-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My car has multiple problems, I went to a few workshops before I found Sung Beng. Those workshops somehow made matters kind of worse and still cannot solve the problems.

However, at Sung Beng, the guys are very efficient and able to solve my car problems quickly, 1 at a time. All 3 mechanics, Ah Hee, Sky and Ken had attended to my car before patiently. Most of my repairs are attended to by Sky, and there was one repair that kind of impressed me - I went there to change my bushings & transmission fluid, but I was surprised when Sky actually did additional diagnostic tests as well and I don't know what he did, but somehow my cars overall performance has improved. The best part is, I didn't even ask for it and it was like a value added service that he did to make a customer happy. Thank you Sky, and Also Ah Hee and Ken for your patience with my car even though it has too many problems and I am sure it might give you headaches haha.

Regards,
Honey Tunn
(Owner of the problematic Mitsubushi Lancer) Management Response
 
fizzy
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 02-Jan-2014
Throttle Controller  Posted on 02-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I use to visit circuit road , just upgraded Throttle Controller SP9 on my Honda City at Toh Guan Rd
Good service & workmanship!!Two Thumbs Up!! - Management Response
 
ravathi46
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 25-Nov-2013
Great Service  Posted on 31-Dec-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Your service is great…. Your mechanics are friendly and experience they answer my questions well and solved my car problem efficiently…. Management Response
 
Redforte
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 02-Aug-2009
Very satisfied with their service and workmanship  Posted on 30-Dec-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Thanks for your effort Ah Han and staff from Sung Beng circuit rd.
Keep it up! Management Response
 
michaelkhim
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 31-Oct-2013
Car repaired due to accident  Posted on 31-Oct-2013
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money2/5
  • Outlet Experience4/5
I sent my Mazda 3 car for repair from minor accident. One of the car headlight need to change and costed me the most on accessory. Besides, the paint costed me quite a lot too. The guy who assist me has a good skill and personality. However, the repaired car need to take up to 2 weeks time which I find it a bit too long. Maybe the workshop has too many customer. That's why it took long for the repair. Overall, I find that the cost of the repair costed too high. It really cut a big portion of my flesh from the repair. When I took the car, it seem not that clean as I requested from them to clean up after repair. After all, I didn't really find so much satisfaction due to high cost. Management Response
 
Takeshi18
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 12-Mar-2012
Great installation skills and service  Posted on 29-Oct-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I visited 36 Toh Guan's outlet.

Sung Beng have a team of competent mechanics to help me install my Blackvue front and rear cameras. Their dedication to get the job done perfectly is admirable and they are forthcoming in their advice in view of their experience..

Special thanks to Ken and his mates for helping me with my camera installation.

The help you render is very much appreciated.

All these good installation comes at an extremely reasonable price tag. Highly recommend my friends to come back to Sung Beng for other services as well.

Keep up the good service. Nothing beats service excellence.. Management Response
 
michael849
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 19-Oct-2013
Well Recomended  Posted on 19-Oct-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Will definitely recommend to friends as i like ur company service no hard sale at all. Plus Ah Fong is a honest helpful & friendly mechanic at Toh Guan. Management Response
 
Erictoh74
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Aug-2013
Highly Recommended  Posted on 16-Aug-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Thank you Frankie for your excellent services . I have already pass your company phone to one of my friend also owner of a Chrysler. Will use your services in future. Management Response
 
SHAOCHUA
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Jul-2013
GOOD  Posted on 05-Jul-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The experience was good. They are not pushy. Management Response
 
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Merchant Logo 1 9 6 9 Sung Beng Auto Pte Ltd
4 stars - based on 92 reviews

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