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   Consumer Reviews of Tintsy Cool International
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OVERALL RATING
 
55 Reviewers
4.7 out of 5
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Technical Expertise
4.6/5 Customer Service
4.8/5
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Value for money
4.6/5 Outlet Experience
4.6/5
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55 Reviews

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melvynlee
Premium User melvynlee
Neutral Newbie
2 reviews
5 points
3 forum posts Joined on 08-Jul-2016
Fast and professional service  Posted on 12-Dec-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
I needed to replace the driver window tint due to it being scratched. I called in the morning and was told that they could accommodate me to come in an hour's time. Was not disappointed by the workmanship of the staff. They were very proficient and meticulous. The workshop was clean and dust-free, ensuring that no foreign debris or particles will come into contact with the film. Will recommend this place to anyone looking for a professional tinting service

1 Review Photo(s)

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Post Management Response
 
ColinWongKimHai
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 24-Oct-2013
Decent solar film, customer demo and value for money  Posted on 18-Nov-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
I've waited two week to gather experience and family member comments before posting this review.

I had experienced much better comfort in my friends car and was looking to upgrade. A friend had recommended tintsy saying I can get a demo before deciding. What I appreciated about boss Trent was not pushy during the demo and responsive in my texts for appointment. He had some meters but the problem with meters is they oftem measure a specific wavelength to cheat. E.G. 3M measure 900-1000nm, although IR from sun spreads 700-1800nm.

Thus, what convinced me was a demo using spot and IR lamps for me to feel the quality of different solar films. Whats more, ladies and gentlemen, these are just plastic films, and I was offered a good price. Installation was done in aircon environment

So far with TinsyCool Premium+ :
1) oven effect from dashboard and IR burn from direct sunlight significanty reduced
2) rear passengers feel more comfortable
3) car is cooler when parked under sun for short while
4) I find aircon compressor to work less hard
5) 10yr warranty against bubble, peel, crack Post Management Response
 
Sunnyday76
2nd Gear
15 reviews
115 points
68 forum posts Joined on 15-Nov-2010
Great workshop  Posted on 23-Dec-2016
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Together with a friend, we did their solar film “Platinum 99” Package concurrently. Prior to the installation day, we had messaged the boss Trent for an advance booking slot for 2 cars, who replied us very promptly. On the day of installation, Trent was not around but his workers were very clear and detailed in explaining to us their different film ranges. They took about 2hrs+ to install the film for both our cars. I can literally feel the difference in the heat reduction within the car when I drive after installing their film! Overall, this had been a great experience and I would strongly endorse Tintsy… Post Management Response
 
TK6383
Neutral Newbie
2 reviews
10 points
0 forum posts Joined on 21-Apr-2015
Great Workmanship  Posted on 19-Aug-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Done my first car with Tintsy Cool 7 years back and till the day I sold my car, the solar film was still solid. So I decided to find them for my new Vezel. Trent tested all windows with me before deciding what grade to be installed. After tested with a meter , found out all windows are originated close to the max of LTA standard.

So upon Trent advise I can only install lightest version of tint as to pass LTA. Tested the few options, I decided to take up the Platinum 99 clear tint.

After 2 weeks of driving, the initial water bubbles were gone and I feel the solar film really works as there is a big difference when I was driving the car without the solar film. Now my car cool down faster and I don't have to full blast my aircon.

Thanks Trent for your good recommendation and good job done.

All the best to u! Post Management Response
 
Jason-L
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 18-Aug-2016
Good and Reliable Solar Film Company  Posted on 18-Aug-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
I was looking around for a reliable solar film company and good quality solar film for my car, visited a few company but wasn't comfortable with their presentation and product. Was about to give up when one friend recommend me to visit Tintsy Cool. He had his car done up by them and is very satisfied with their product and expertise.

Decided to visit Tintsy Cool and I am glad I made the right choice to visit and use their product. Thank you Mr Chan. Very professional. Well done. I will be getting you to install for my house.

Good and Reliable Company and best of all, very reasonable price.

Thank you once again Mr Chan. Post Management Response
 
lohchai
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 06-Aug-2016
UV400  Posted on 06-Aug-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Just have my new MPV installed with Tintsy Cool with their lastest UV400 package and this is my 3rd car with them since 10 years ago.
Trent are still as friendly as before and patiently explained to me their lastest range of products.Job was done within 3 hours.
Although this is not the cheapest in the market, will definitely recommend for the service and workmanship.

Well done again.Thank Trent & His team. Post Management Response
 
Lanevomax
4th Gear
1 reviews
997 points
957 forum posts Joined on 27-Jun-2010
Carefull what you are buying  Posted on 02-Aug-2016
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service5/5
  • Value for money1/5
  • Outlet Experience1/5
I went the highest series of platinum 99 for my car few years back 2010.

Due to a accident , I went back to reinstall my firm for 2 window. I told them I want back the same spec, the boss quote me $xxx and I agree to proceed the work.

Upon finishing all the job , due to my curiosity , I took the remaining cut away piece on the floor and go measure the spec using their machine, surprisingly they change a lower grade firm to me.

WOAH!!!! I confront with the staff and this was what the boss instruct them to do and they just follow..... Okie ... This is my last time to their CON shop....

Whoever reading this , you can choose not to believe me. But when this happen , don't blame me not sharing this.

You will never know what they install without taking out the firm.
Management Response by Tintsy Cool International
03-Aug-2016

Hi there,
My apologies to u if I didnt attended to u personally and I believed that it's due to some misunderstanding or mis commiunication with our junior staff.

Due to LTA regulation,for all our tinting packages consist of several tint(VLT),light,medium and dark tint to apply on so as to be compliant to the rule.
For eg.our Platinum Series consist of Dark tint 99%IRR,Medium 90% and Light IRR 60%IRR to apply to different type of windows to get it pass the LTA regulation.All these different tint and IRR under the same grade are the same cost.FYI,a light tint film that reject IRR60% can be more expensive than a dark tint 99% IRR.

(LTA regulation : Front 70% VLT Rear 25%.)
Some of the" original car windows" currently are already close to the max of LTA standard,so we can only apply the light tint IRR 60%.
You can also opt for the dark 99%IRR at the same price but we cant guaranty LTA passable.

Tintsy Cool have been in this industry for more than 10 years,we open for business and not doing unethical things or con.

Please contact me, I can do a test with u and verify.

Best Regards,
Trent Chan
Tintsy Cool International

 
UbErZoNe
Premium User UbErZoNe
Neutral Newbie
5 reviews
11 points
11 forum posts Joined on 27-Jun-2014
Workshop aircon  Posted on 16-Apr-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience2/5
2 weeks back ago, fix up 2 rear passenger doors on 99% IR films, jobs are nicely done but I felt the outlets aircon are not doing good enough , seems the aircon are not cold and feels rather warm inside the workshop at all. Hope they could just maintain it well. Post Management Response
 
Swiftgolfer
Premium User Swiftgolfer
2nd Gear
1 reviews
248 points
136 forum posts Joined on 22-Jul-2015
Tintsy cool - good solar flim  Posted on 22-Sep-2015
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Had this installed on my car for 5yrs. Overall satisfied with the product. The dashboard still looks good and protected from the sun. Heat rejection is good too, afternoon driving and car is still cool - aircon set at 24deg. Fan speed 2-3.
Around year 2 there was some bubbles at the rear windscreen but called them up and they took out the old flim and replaced it with a new piece. No questions asked.

Thumbs up! Post Management Response
 
Anelka_9999
Premium User Anelka_9999
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 03-Aug-2012
V good solar film for the price  Posted on 02-Jun-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have just installed the Platinum plus solar film from Tintsy Cool and it was immediate that i could feel the difference on the heat rejection. Trent was patient and good explanation on what i am getting and simulated on the heat rejection before and after with the film. Highly recommended.
Management Response by Tintsy Cool International
16-Jun-2015

Hi Anelka,
Thank you for choosing us as your tinting vendor and the feedback.
It's always our pleasure to serve you.
Have a cool ride!!

Cheers!!
Trent Chan
NoThinG beTtEr UndeR tHe sUn

 
Cons18
1st Gear
1 reviews
51 points
40 forum posts Joined on 22-Nov-2007
My Fourth Car  Posted on 24-Apr-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had owed this review since about 9 years back.
Just done up my fourth car with Tintsy Cool and everything were still good and decided to apply their latest 99 IRR package.
Their prices are not really different from 2 years ago when I did my Rav 4 with them.
Trent,the boss are still friendly as usual and never take for granted as I am his old time customer.
He checked my car and changed one piece of the film with some dust trapped that I didn't even notice.Thump up!!

Thank Trent.
Management Response by Tintsy Cool International
16-Jun-2015

Hi Cons18,
Really nice to see you again :-) much appreciate for the supports all along this years and for referring friends biz to us.Kiam sia!!

Good Luck to u!!

Cheers!!
Trent Chan
NoThinG beTtEr UndeR tHe sUn

 
TK6383
Neutral Newbie
2 reviews
10 points
0 forum posts Joined on 21-Apr-2015
Excellent service from TC  Posted on 21-Apr-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Great workmanship and service. The boss was very patient and friendly in explaining his packages. Felt so much cooler after the installation. Thumbs up!!
Management Response by Tintsy Cool International
16-Jun-2015

Hi TK6383
Thank you for choosing us as your tinting vendor and feedback.
It's always our pleasure to serve you.
Cheers!!
Have a cool ride!!

 
carwizard
Premium User carwizard
1st Gear
1 reviews
60 points
33 forum posts Joined on 12-Oct-2014
Decent Solar Film  Posted on 21-Oct-2014
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience4/5
Accompanied my friend over to Tintsy Cool to get his solar film changed. Price was reasonable and very competitive compared to other merchants in this biz. The young chap who did the solar film installation was friendly and knew what he was doing. Total duration for the installation took about an hour, with the old solar film being removed as well.

The new solar film was well installed and made the windscreen very clear. Good job.
Management Response by Tintsy Cool International
24-Oct-2014

Thank for the supports and feedback.
Have a cool ride!!
Cheers!!

 
Future
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 19-Feb-2014
Tintsy Platinum 99  Posted on 19-Feb-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Installed top of the range Tintsy Platinum 99 for my new car with them after my previous experience of excellent great heat rejection properties of their solar film on my previous car. On-par with other top brands.

Some minor issues with film colour being different after installation on front windscreen. Not the fault of Tintsy Cool but due to distributor installed a different coloured solar film on the front compare with the other windows and when overlaid the new solar film over the orginal, colour difference became obvious. When back the 2nd day and they change another film for me to match the colour of the remaining windows no questions answer and still all smiles.

Great customer service given by Trent and his team. I highly recommended them! Post Management Response
 
Et72
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 18-Nov-2012
Tintsy Platinum 99  Posted on 22-Nov-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Great price, product and service.
I can feel a GREAT difference after the installation. Feel so much cooler now!
Thanks!
Management Response by Tintsy Cool International
24-Nov-2013

Thank for the support.Cheers!!
Have a cool ride!!

 
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Merchant Logo Tintsy Cool International
4 stars - based on 55 reviews

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