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   Consumer Reviews of A1 Tyre Pte Ltd
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OVERALL RATING
 
6 Reviewers
4.5 out of 5
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Technical Expertise
5/5 Customer Service
4.7/5
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Value for money
4.2/5 Outlet Experience
4.3/5
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6 Reviews

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khchua7955
Premium User khchua7955
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 02-Jun-2014
Fast & Convenient  Posted on 17-Jan-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
I need to change my worn out tyres quickly and their shop at Kaki Bukit was able to help with fast and professional services. And at great prices too! Management Response
 
Buhl
Premium User Buhl
Neutral Newbie
2 reviews
4 points
7 forum posts Joined on 10-Nov-2012
Beware of A1 Tyre Membership  Posted on 18-Jul-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service3/5
  • Value for money1/5
  • Outlet Experience1/5
Would like to share with fellow drivers about my horrible experience at this place.
1. If you plan to pay $55 for their annual membership, think again. Note that the membership is tagged to your car registration no., not you. Should you change your car and didn't retain the old car plate no., there goes your membership - you can throw the membership card out together with the rest of the trash. No point trying to talk sense into the counter staff, 'company policy' is all they'll say.

2. The 6 pcs of cash vouchers can only be redeemed with purchases above $50, take note that it's $50 to 1 voucher. If you plan to use the other vouchers for batt, wipers, etc, you will notice that everything in there is priced well above the voucher value. Meaning, value for money will not be what you the member will be receiving, cos honestly there are plenty of other places out there where car owners can get much better value for their money.

3. On the other hand, the workshop guys are fast and efficient, they know what they are doing and are very polite. This is the only saving grace.

I feel that I've been conned with regards to joining the A1 Tyre membership, it is actually my old car who is the member that's valid till 21 June 2015, but hey I paid for it and paid the price for not retaining the car plate number. Never again A1 Tyre membership, never again A1 Tyre.
The overall experience is that of a carrot/radish - got chopped, but still many thanks to the friendly and fast workshop staff at the woodlands industrial park outlet. Management Response
 
Mohamaadhafeez
Premium User Mohamaadhafeez
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 18-Jan-2012
Great all round experience  Posted on 05-Jul-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to the Woodlands branch to check out their rims selection. The salesperson was knowledgeable and polite. Upgraded to 17" rims and also Hankook's S1 Evo tyres. Waiting area is very cosy and spacious. Waiting time for whole job was less than an half an hour. Management Response
 
Fuzzylogic
3rd Gear
5 reviews
278 points
195 forum posts Joined on 04-Oct-2004
Excellent Service  Posted on 17-Dec-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The service level and professionalism exhibited by Chin and his team at the Toh Guan outlet was superlative. Good deals offered to members as well. Definitely a place to consider for a tyre change when you are due. Management Response
 
Xisaac
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-May-2009
 Posted on 22-Sep-2010
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Excellent and Friendly Service for their OT efforts when i jump in as they are closing. Great promo prices and offers as membership. The tyre i got there is Ventus V12 Evo K110. Management Response
 
Mach23
Premium User Mach23
3rd Gear
13 reviews
314 points
263 forum posts Joined on 15-Mar-2009
 Posted on 18-Oct-2009
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Friendly services at reasonable prices. Have been their customer since their tiong bahru shop days. Management Response
 
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Merchant Logo A1 Tyre Pte Ltd
4 stars - based on 6 reviews

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