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   Consumer Reviews of Yap Brothers Motorsport
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OVERALL RATING
 
31 Reviewers
4.9 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.9/5 Outlet Experience
4.9/5
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31 Reviews

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Fuelsaver
Premium User Fuelsaver
Supercharged
14 reviews
7,464 points
4992 forum posts Joined on 15-Oct-2009
Thank you for waiting  Posted on 17-Jun-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Made an appointment with Jennifer to install alloy n rubber yesterday at 6pm but was held up n reached ubi branch near to 7pm. Jennifer did call slightly early to confirm if I was coming n she n her team of 3 mechanics waited for me. I was offered a chilled bottled water while waiting. After some 30 minutes I was good to go. Thank you for waiting despite you have exceeded your operating time of 7pm.

About the changing of wheels, they handled the cleaned alloys with care n used a torque wrench for tightening the wheel nuts which was a new set. I like such proper handling. Management Response
 
Agalvilaku
Premium User Agalvilaku
2nd Gear
1 reviews
237 points
237 forum posts Joined on 20-Apr-2010
Reasonable price for old tyres  Posted on 27-Apr-2017
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Recently one of my front tyre become almost bald due to poor alignment and changed both front tyres with Falken tyre with more than 80% Thread (almost new) with the cost of 60$ each. Since my car is only left with 6 months to scrap, I have decided to go with the used tyre first time. Using the car for almost 2 weeks , no issues so far. The owner is very reasonable and they changed the tyres quite fast. Would recommend them. Management Response
 
Cjtune
Neutral Newbie
6 reviews
14 points
1 forum posts Joined on 06-Nov-2011
Unassuming workshop with great service  Posted on 06-Jul-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I purchased a set of 4 Continental tyres (age < 1 yr old) from Yap Brothers Ubi branch recently at a remarkable price (as advertised here) and I am likely to return again due to my positive experience. The manager Jennifer was responsive and very accomodating to queries and requests, and the workmen were very fast at what they do. Since there was no queue that day, I think I hardly waited 15 minutes for them to get the job done. Also, this is probably the only workshop I have personally seen the workmen actually using a torque wrench to precisely apply the correct amount of tightening to the wheel nuts. The other places I've been to just rely solely on the pneumatic drivers which may overtighten and can damage the screw/nut threads the longer they stay that way - I will then have to re-adjust at home using my personal torque wrench.

Outwardly, the workshop looks pretty 'regular'. Not as polished as some other tyre places but if you're looking for value-for-money and friendly rapid service you can really consider this shop.

They also have a good selection of rims and perhaps on my return a year or two later I will be tempted to change my OEM 15" To 16" Aftermarket rims - starting price $450 for 4pcs of Taiwanese-made rims as of this time of writing. Management Response
 
C14659
Neutral Newbie
1 reviews
2 points
1 forum posts Joined on 07-Jun-2007
Complimentary service for tire change  Posted on 23-Jun-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Made an appointment to change all four tires after exchanging text messaging (over a few days) on tire brands, tire models' availability, related pricing & Recommendations.

On the actual day, the tire change was prompt & Was surprised that it gave the car's front & Rear bbk a "Bbk spa". It used a bristle brush & Soap to clean followed by water rinsing. No scratches on the bbks from the bristle brush . The bbks looks almost new.

As feedback by others, was provided with a choice of refreshment (mineral water, packet drink or hot instant 3-in-1 tea/coffee).

Overall, a stress free experience. Recommended. Management Response
 
Johnson79
Clutched
2 reviews
36 points
26 forum posts Joined on 06-Apr-2009
A honest and reliable tyres shop  Posted on 17-May-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Was recommended by my colleagues to try Yap Brothers Motorsport when they knew I'm looking for a good and reliable tyres shop to replace a set of tyres.
Got in touch with Jennifer whom is a very friendly and knowledgeable lady whom answered all my questions promptly and also gave me sound advice on the suitable set of tyres to replace my current set which is about to worn out.
After some discussion, finally settled with Michelin Primacy 3 ST (fresh stocks!) which is suitable for my Honda Odyssey and was told, most MPVs, very happy with how these tyres performed so far, very comfy and quiet and grip in the wet is close to excellent and most importantly at I think one of the best prices in the market.
The thing I like about this Ubi outlet is its spacious and you can drive in your vehicle inside the shop where its safer for both yourself and your car, unlike many tyres shops where you have to park by the roadside and risks getting sideswiped by passing cars, saw that myself a couple of times.
Service from Jennifer and the mechanics is excellent, friendly and professional, tyres was replaced in a short time and dressed up with coatings for a shiny look, 2nd floor is where you can see a range of rims for all budget, there is also quite a selection of rims displayed at the 1st floor workshop's wall too, will definitely support Yap Brothers from now on. Management Response
 
Dickie88
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 13-Jul-2012
Efficient service at this shop  Posted on 29-Apr-2017
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
As a first time customer, had purchased new set of Dunlops advertised at good price for my VW Golf at their Paya Ubi outlet branch.
Pleasantly surprised by their friendly and efficient service. Workshop area was clean and well organised for tyre shop set-up. Overall am satisfied with the experience encountered. Management Response
 
Wegona
Premium User Wegona
Neutral Newbie
2 reviews
7 points
5 forum posts Joined on 16-Oct-2005
Honest and friendly  Posted on 13-Sep-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Bought a used tyre from yap bros today. Honest and friendly and product was far better than one i bought from another merchant found here. Will go back to them again.Thanks! Management Response
 
AaronJun-Milano
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Apr-2016
Good Price & Friendly Service.  Posted on 10-Sep-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Changed all 4 of my tyre to Kumho PS31 with Yap Bros at their Ubi shop. Jennifer and the mechanics were welcoming and friendly. Will definitely come back again & Recommend to friends who need to change Tyre. Management Response
 
MGoh
Premium User MGoh
Neutral Newbie
3 reviews
8 points
0 forum posts Joined on 20-Aug-2016
Great Price and Service (Toh Tuck)  Posted on 06-Sep-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Was looking for replacement for 2 rear tires but found a good deal for 4 tires instead. Staff is friendly and hardworking, price is also reasonable. Car is running smoothly and will return for next change here as well. Management Response
 
Spongee
Clutched
1 reviews
34 points
28 forum posts Joined on 17-Oct-2010
Good price and quick service  Posted on 19-Aug-2016
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience4/5
Changed 4pcs Kumho PS31 with Yap Bros at their Ubi shop. Lowest price among all whom I checked with, no hidden charges. Jennifer and the mechanics were welcoming. Will definitely recommend them to friends who want to change their set of rims or tyres. Management Response
 
allstarguitars
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 08-Aug-2015
Tyre Change  Posted on 12-Aug-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Returned to Yap Brothers @Ubi yet again for a tyre change on my wife's Alphard, as they offer some of the most competitive prices I have seen and provide good service.

Good to note that Jennifer is still fronting the show at this outlet - we have patronised this outlet for 3 years or more, now.

Three thumbs up!!!

Keep up the great work. Management Response
 
Rite
Neutral Newbie
1 reviews
17 points
2 forum posts Joined on 22-Nov-2005
Good Price and Services  Posted on 15-Apr-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Just changed 4 new Michelin PS3 tyres for my car.

Happy and satisfied with the good deal and services received from Yap Brother at Toh Tuck outlet. Management Response
 
Brucebrown
Clutched
1 reviews
33 points
18 forum posts Joined on 22-Apr-2011
Good choice in the West  Posted on 24-Nov-2015
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience5/5
Changed 2 second hand tires at the Toh Tuck branch.
Nice clean workshop.
Experienced as well as young workers.
Ah Heng is one honest boss.
Highly recommended. Management Response
 
Abhi_boatclub
Neutral Newbie
3 reviews
17 points
2 forum posts Joined on 18-Jan-2013
Look no further! Excellent guys!  Posted on 09-Nov-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to them to get second hand tyres. Friendly owner. Good staff. Products are value for money. Highly recommend them. Abhi Management Response
 
Rizayu
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 26-Oct-2010
Great Service  Posted on 29-Oct-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went for tyre change but just 2 front tyre...Most of tyre shop refrain from changing only 2 tyre but @ Yap toh tuck its possible.. A warmth and friendly service. Welcome you with a drink and a free wifi...A cozy place to sit while waiting for em to complete the job.
I as a customer service hunter recommend u guys to experience yourself at their workshop.
Thumps up and Good Luck.... Management Response
 
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Merchant Logo Yap Brothers Motorsport
4 stars - based on 31 reviews

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