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   Consumer Reviews of Arrow Tyres Pte Ltd
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4.8
 
126 Consumer Reviews
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Technical Expertise
4.8 Customer Service
4.9
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Value for money
4.7 Outlet Experience
4.8

Cher1107
Neutral Newbie
1 reviews
0 points
5 forum posts Joined on 16-Mar-2011
Great service and honest  Posted on 02-Oct-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
changed my battery with them last nov after purchasing the voucher from the internet. as im driving a getz, had to take a korean brand of battery instead of amaron due to the securing of the battery in the engine bay. topped up the difference but the experience was fine as the boss bothered to explain and help me instead of having the "take it or leave it" attitude as i already paid for the battery thru the net. went back yest evening and upsized my rims to 15". managed to get a good price for my old 14" rims. paid 600+ in total for my sports roms and ku31. comes with liftime rotation for the tyres too.
 

Samuelj
Clutched
1 reviews
15 points
12 forum posts Joined on 23-Nov-2009
Excellent Service, Great Price, No Hard Selling  Posted on 04-Aug-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had 2 experiences with Arrow Tyres Pte Ltd. First, was when my car battery died sometime during April/May 2012. Called up their boss Alvin and he was very patient in explaining the type of batteries available and gave me some advice on what I should get; no hard selling at all. His staff came over within 30 mins and changed the battery. Fast and efficient. My second experience was today. I went down all prepared to have a change of tyres and rims, though I didn't know exactly what kind of rims I wanted in terms of design. Alvin was very patient. He rolled on like 5-6 different rims and placed it next to my car for me to visually compare how it would look. Upon deciding we went on to the tyres. I told him what I wanted, good grip, yet not too noisy... He shortlisted 7-8 different type of tyres for me and took every effort to explain the differences between them. Upon deciding, he even gave me a good package if I get both the rims/tyres which in my opinion was really reasonable. After installing the Rims/Tyres, he even got his worker to do Tyre polishing. Overall, great customer service, great pricing on 2 separate occasions. Well done Arrow Tyres! I hardly write reviews this long for any company especially good ones...
 

ALT
ALT
Neutral Newbie
4 reviews
0 points
2 forum posts Joined on 07-Dec-2010
Excellent service indeed, really!  Posted on 16-Jun-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Saw a good deal on MCF (Tues) by Arrow Tyres for 2nd hand 17" rims - good condition, and great value. Went down on Wed to check out the rims and tyre options/sizes. Ethan was the gentleman who attended to me on Wed. Good insights and advice given by him, and not pushy. In fact, Ethan continued to attend to all my small and 'chiong hei' queries on tyres options and such thru Thurs and Fri over text messages. Great patience demonstrated indeed - to handle fickle-me. Finally got my tyres and rims replaced earlier this evening (Sat) - got the 17" and the GY EfficientGrip. Rims still look great (though 2nd hand - excellent value), and commendable set of tyres. Very happy and satisfied with this purchase! Not only was Ethan professional and patient, his colleagues were all friendly guys too, offering great service, with smiles throughout. Although this shop is not near to either my workplace or home, I will certainly return to this shop for future tyre maintenance/replacements, and recommend my friends and family to do their tyre changes at Arrow Tyres as well. Thanks again, Ethan and team!
 

Weiwen23
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 02-Feb-2010
 Posted on 06-Jun-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Initially called to find out more from the boss, Alvin, who was patient enough to explain to me about the characteristics of the different tires. Went down an hour later, pleased with the friendliness and service rendered. Nice chap, the boss. Recommended!
 

Fattyron
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 11-May-2012
Considered the best tyre shop ever encounted.  Posted on 16-May-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Patience and service oriented guys there, went there to enquire about used sport rims for my van, explained to me that my van PCD was very different from most vehicles due to France make hence required to customize the PCD size, even intro me the engineering shop in Toa Payoh that could help me in customize PCD metalplate, showed me their used rims and quote me prices patiently, unliked the other shop at entrance (Aik Hock), very bad attitute like you owed him money for donkey years... Both Thumbs Down for AIK HOCK...BOTH THUMBS UP for ARROW TYRES... If you are lucky enough that day, might view their drifting performance by a chinese guy employee with a white Proton (EVO3), drifting along the 2 traffic lights in front of their shop... IMPRESSIVE... Cheers ARROW...
 

LL73
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 02-Mar-2011
 Posted on 07-May-2012
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Swapped out my 17" Federal EVO595 with 17" Michelin PS3 tyres. Price wise is reasonable and service is excellent. Overall, I am a satisfied customer.
 

Power33888
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 17-Mar-2009
Will Not Return again  Posted on 21-Feb-2012
  • Technical Expertise3.0
  • Customer Service3.0
  • Value for money2.0
  • Outlet Experience1.0
I ordered tyres with rims as they do not have tyre stocks on hand. I specifically checked the manufacturer date. Went back to change when the tyres arrived. However the manufacture date was much earlier than promised. When I pointed out, they pushed to me it makes on diff. Overall, it leaves a bad experience though the service is quite friendly.
 

SGCMryanlim
Neutral Newbie
1 reviews
0 points
9 forum posts Joined on 30-May-2009
 Posted on 15-Feb-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Wonderful service by �Arrow Tyres�...
 

Den_eve88
Neutral Newbie
1 reviews
0 points
1 forum posts Joined on 28-Sep-2006
Got my rims and n9000 tyres there  Posted on 12-Jan-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
I've recently bought a set of rims+tyres from Arrow Tyres on sat. I must commend that their Service is one of the best i've received. Alvin was very paitent and offer non-pushy type of services. He recommend the tyres based on my budget and requirements. Even if its within budget, he did not recommend me the Most Expensive ones, but those which suit my driving pattern. (unlike some other shop, who push their flag-ship tyres as they have more profit-margin) I've seen afew customer walking in, checking with him prices and asking opinions etc. He attend to them with no pushy selling attitutes etc. My wife also find that they are definitely one of the best tyre shops we been too. (my wife follow me on such purchases) Do note that, i'm posting this review not because of any special discounts or benefits been offered by them. But just that i believe, credit is to be given when neccessary and to me as a customer, they definitely serve me well for my purchase. Thank you Arrow Tyres, you definitely make my trip worthwhile. Cheers
 

Carpood
Neutral Newbie
2 reviews
2 points
13 forum posts Joined on 26-Sep-2009
Trusted workshop  Posted on 11-Dec-2011
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Changed my rims with them, very customer-friendly. No hard selling tactics, patient and good advice was given. Rates were also competitive without much hesitation. It's good to know the mentality of Singaporean drivers.
 

Ynsoe
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 07-Dec-2011
Excellent  Posted on 07-Dec-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I changed my rims and tyres with Arrow a few days ago. Service was excellent and pricing was very competitive. Good job guys!! Keep it up.
 

Limpeh23
2nd Gear
15 reviews
146 points
206 forum posts Joined on 22-Apr-2011
Excellent Service  Posted on 11-Oct-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Just changed my rims with them today. Price wise they are very reasonable considering the rims are brand new and they offset the price with my old rims. Actually only intended to walk in and take a look at the rims, but Ah Bao attended to me with an extremely friendly attitude the minute I stepped into the shop, and 20 mins later, I was already ready to change my rims. No hard sell, just the friendly service and good price convinced me to buy from them. Everything was done quickly and Ah Bao attended to me throughout as i was waiting. Left feeling very satisfied with my new rims and will certainly return again.
 

Dusty72
Neutral Newbie
1 reviews
0 points
1 forum posts Joined on 04-Oct-2011
 Posted on 03-Oct-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Excellent service, friendly staff, and no hassle. So good I went back twice in a month to change tyres on two different cars. Pricing is reasonable, and not pushy at all. Highly recommended.
 

DoubleHelix
Neutral Newbie
8 reviews
0 points
80 forum posts Joined on 30-Mar-2010
Bought Some Rubbers Here  Posted on 16-Sep-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
5 Stars for Arrow & Team, Had a pleasant time at their shop, As all bros here have mentioned. they really take the effort to explain to you which range of tyres is more suitable for you. Just did a rough check on tyre price range, To be frank, they are not the cheapest, i would say competitive but their friendly service won me over! Good job guys.. especially to alvin & staff!
 

Sfhuang
Clutched
1 reviews
15 points
1698 forum posts Joined on 25-Jan-2007
 Posted on 24-Jul-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Excellent service! Took the trouble to explain to me the tyre specs and not pushy at all. Price was also competitive and reasonable.
 
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Merchant Logo Arrow Tyres Pte Ltd
5 stars - based on 126 reviews

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