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   Consumer Reviews of Ace Chrome & Restorations Pte Ltd
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OVERALL RATING
 
97 Reviewers
4.8 out of 5
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Technical Expertise
4.8/5 Customer Service
4.9/5
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Value for money
4.7/5 Outlet Experience
4.7/5
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97 Reviews

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Muneerhalim
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 24-Oct-2013
Audi 5 coupe Quattro  Posted on 20-Oct-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Had my silver Audi A5 resprayed by Ace Chrome to white.Awesome paintwork and the finishing was beyond my expectation.Even arranged to pick up and deliver my car.Thumbs up to the boss Ah Tiong, who personally sprayed my car and showed lots of colour coding before I decide the colour white

1 Review Photo(s)

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Management Response
 
edmundnicholas
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 12-Sep-2017
Professsional and Courteous Service  Posted on 12-Sep-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
I was recommended by a friend to use Ace Chrome and Restorations after a truck backed into the rear of my car causing a dent. I was a little concerned when I approached Ace Chrome, as my previous experience with another body shop for another car left a lot to be desired. It’S frustrating when you pay good money and receive shoddy work in return. I found Carol Tan of Ace Chrome to be knowledgeable and helpful. She explained the work that needed to be done and how it would be carried out. Also, informed me of the time the car would need to be left in their workshop and the total cost, which I found to be reasonable. I have picked up my car and found the job done to be of high quality. I will certainly recommend Carol and Ace Chrome as they do a good job. Management Response
 
SzeyuanCherWong
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 12-Sep-2017
Good services and fast turnaround time  Posted on 12-Sep-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
All i can say is, good service and very reasonably priced! Car suffered several scratches and i needed to get it fixed in a very short time. Carol and team was very responsive via whatsapp and i was able to send the car down on the same day that i contacted them. The repair took less than 1/2 day and i could get it back in the evening.

Would totally recommend them~ :) Management Response
 
Juay76
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 07-Sep-2017
Dent repair and paint protection  Posted on 07-Sep-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Rear door and wheel panel were badly scratched and dented when exiting the car park. Searched online and found Ace Chrome with many good reviews. They gave a reasonable quote based on the whatsapp pics and honored the quote even after assessing the car physically that the damage was severe. Decided to do paint protection together with the repair. Very happy with the restoration works and quality. Even had a cert issued for black diamond coating with one year warranty. Highly recommend this workshop for their quality work and service! Management Response
 
pooh24
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 01-Dec-2014
Panel spray paint  Posted on 02-Sep-2017
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Just visited Ace for my fender paint work...Parked at carpark & Had a small part of paint gone. Got in touch with Carol and she is very kind & Provided me a good price. She provided us explanations if we decide to go with touch-up which is cheaper. We decided with the whole fender spray paint & We are happy with it...Like original & New. Great job and delivered on time as promised! Management Response
 
Birdlee76
Premium User Birdlee76
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 24-Aug-2017
Very shining quality as New spray painting  Posted on 24-Aug-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
- They took only 2.5 days to spray painting of my car bumper at both front and back. It is very good spray painting quality which is same as new.
- I would recommend you guys to this shop as the quality is perfect and excellent. Before that, I was quite nervous if they can paint that kind of quality but ultimately when I receive my car back after 2.5 days, it looks very good to me and there is no different from day 1 condition. Most importantly, it is just 2.5 days as I miss my car very much.
- I think it is that kind of trust and commitment from them to deliver superior painting quality to customer. Because I did not specify my expectation upfront due to tight timing but they deliver the good quality that match my expectation without saying a single words. Thumb up to them. Management Response
 
NMW
NMW
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 20-Jul-2017
Excellent Work and Great Customer Service  Posted on 20-Jul-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
We had an excellent experience with Ace Chrome! There was light damage on the rear passenger door that needed repair and touch up.

The work was high quality, and was significantly cheaper than expected.

Their customer service far exceeds expectation. It was easy to arrange an appointment and the work was done very quickly.

We will certainly use them again and will recommend them to anybody that is looking for high quality, reliable work. Management Response
 
JeffCh
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 06-Nov-2015
Repair rear bumper and Respray Rim  Posted on 03-Jul-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good workmanship n spray paint job on the rear bumper repair due to accident!
Additional job to Respray RIM, excellent work completed.
Deliver car back on schedule, good job. Management Response
 
Joekky
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 02-Jul-2017
Excellent and highly recommended  Posted on 02-Jul-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Ace chrome is the best body auto shop I have ever been to. You don't get a sense of intimidation when you speak to either Ah Tiong or Carol. They are geniune and honest. Their quality of work is excellent. Both of them will listen and advise what is best. Don't worry about being suckered into spending big bucks for some lousy work. Ace chrome is not like that. If anyone one of you is distressed about where to send your car for body repairs, then don't bothered to look around. Just go th ace chrome.
Btw, I am in no way related to ace chrome. I got my car busted a few days ago. I went th this website to see what is a good place to go. From the reviews I read, I thought I would give ace chrome a try. True enough, my experience with ah tiong and carol is a very good one. So I thought I would write something good about them so as to encourage them. Management Response
 
Iorra
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 30-Jul-2012
Spray job on bonnet and front bumper  Posted on 28-Jun-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Text them yesterday late night to book an appointment today. Got a ready slot. Ace is very patient with my 101 questions and never show any agitation. They have done the spray job within a day despite asking for two days. They have also waited 2 hrs past their closing hours for me to get there after work and still wear a smile.

Spray job on bonnet and front bumper is good and nice. Car is cleaned up and waxed nicely.

Will recommend them to anyone. Did not bargain as I trust them. Management Response
 
Toh_3312
Premium User Toh_3312
Neutral Newbie
1 reviews
8 points
6 forum posts Joined on 16-Jan-2011
Spray Paint  Posted on 22-Jun-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to ace chrome on mon for my car scratch and dent repair and got back on wed afternoon. The colour look exactly the same. At least very hard to tell its newly painted and repaired. Thumb up for the service and job done. Highly recommended !! Management Response
 
Charliepapa
Neutral Newbie
1 reviews
6 points
5 forum posts Joined on 15-Dec-2005
Fantastic Job!  Posted on 09-Jun-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Sent my car to Ah Tiong for a huge scratch above the rear wheel arc caused by a hit and run at my office car park. Quoted me a very reasonable price and even did some patching of some specks of paint chip for free. When I went to collect my car, wow! The results were amazing. All done within one day. Very satisfied with the service and workmanship. Management Response
 
Raghuraman
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 25-May-2017
Body work and spray painting  Posted on 25-May-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
While driving out of a car park, I accidentally rubbed against the wall and this resulted in my relatively new car suffering a dent with some deep scratches on the rear passenger door. I felt devastated as this is the first time in many years it has happened to me.
My first reaction was to check with the Agent on the possibility of having it fixed. I understood it might take them 2 to 3 days and in addition the price they quoted was shocking.
This made me look for other options. Browsing through the net I saw there were probably hundreds of options and this only confused me.
Accidentally, I found Ace Chrome having many and very good reviews.
Drove to the shop and the first impression I got of Mr. Ah Tiong was great. A simple, straight forward and honest person.
The price he quoted for very fair and more importantly, he promised to complete the job in one day.
I decided to take my chance and left my car with him the next day. Once the job was complete, he promptly called me that evening. I reached the shop with mixed feelings not knowing what to expect.
I could not believe my eyes. Should I say I was so pleased to see the result of his excellent work. It was close to perfection. I strongly recommend him to all those who need body and paint work to their cars
Thank you Ah Tiong for your help. Management Response
 
HONDAAK47
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 15-Apr-2017
Excellent workmanship  Posted on 15-Apr-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
First visit as myHonda HRV door n side was hit due to accident. Need to restore due to scratches and dent. The work was great ss it restore back to original OEM standard.

Thank you Management Response
 
tohhc77
Premium User tohhc77
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 03-Dec-2015
Good workmanship  Posted on 09-Mar-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Sent my car to Ace Chrome to respray and touch-up my 2015 Mazda 6 front bumper dents and paint scratches. Ah Tiong manage to restore my front bumper back to almost like new condition half a day. Extremely satisfied with their service and highly recommended. Management Response
 
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Merchant Logo Ace Chrome & Restorations Pte Ltd
4 stars - based on 97 reviews

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