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   Consumer Reviews of Ace Chrome & Restorations Pte Ltd
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OVERALL RATING
 
105 Reviewers
4.8 out of 5
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Technical Expertise
4.8/5 Customer Service
4.9/5
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Value for money
4.7/5 Outlet Experience
4.7/5
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105 Reviews

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Rocco969
Premium User Rocco969
Neutral Newbie
2 reviews
8 points
0 forum posts Joined on 21-Jan-2013
Respray Diamond Pearl White for Scirocco  Posted on 05-Sep-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Decided to give my Scirocco a slight makeover (from stock white) and got a few quotations from the market.
However, in the end, I went back to Ace Chrome as the customer service that Carol & Ah Tiong showed to me was very impressive. They went through a few different white colour paint codes with me, clearly explaining the ingredients for each paint code and what I could expect.
Overall, I was very impressed with the workmanship and the final look of the Scirocco. It definitely makes the car stand out from the crowd.
I would not hesitate to go back to Ace Chrome if I need to respray any of my other cars. Highly recommended.

1 Review Photo(s)

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Imzzy28
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Jul-2018
Quality and Reliable Paintwork  Posted on 29-Jul-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have engaged their services twice so far in a space of 3 months and they have never let me down. The first was to respray my original front bumper after I scratched them against a pillar and the second was to respray both my new front bumper and original side fenders after the initial person I engaged did a terrible job. Not only was the paintwork uneven (too thick is some areas) and that it was the wrong shade of white, Ah Tiong even pointed out that the guy had sprayed some parts of my original left and rear fenders so as to make the colour difference between my front bumper and the rest of the car less obvious. Ah Tiong managed to rectify the poor workmanship by puttying the uneven areas (which wasn't done by the previous person) before respraying my new front bumper and side fenders to the correct shade of white. Needless to say, it was by far a better finish than the previous person's work. I highly recommend them for their quality of service and workmanship anytime! The price that they quoted me each time are reasonable (as compared to other workshops I checked with) and the job is always completed on time. They even went out of their way to deliver the car to my place on the first time I engaged them because I had to take care of my baby. Thanks Carol and Ah Tiong! Post Management Response
 
Aleo
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 27-Jun-2018
Fast and reliable  Posted on 27-Jun-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Brought in my car to repair dent and spray paint on few areas with scratches yesterday. A big thank you to Ms Carol & Ah Tiong's team for rushing it out. I actually can get back my car around 24hours.

The paint job at ACE Chrome is excellent and i will recommend to anyone to check it out here. Pricing is reasonable as well. Post Management Response
 
cassnghr
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 09-Jan-2018
Great service  Posted on 09-Jan-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Excellent work and service all around.

Performed respray on several of my Lancer panels due to the usual wear&Tear. Absolutely no complaints about the quality of work; Looking like new with no strange dust specks or bubbling as I have read about in other forums. It was also completed slightly faster than expected, which is much appreciated considering how much we rely on our cars.

Prices were also reasonable; Not quite the cheapest but judging back on the quality of work, I have no regrets.

Most importantly, Carol was extremely helpful and patient with any questions or requests. Helped me out with some other minor work as well. Timely updates and replies were provided through whatsapp. Just message them for a quotation...

Highly recommended. Post Management Response
 
Mars161
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 05-Jan-2018
Prompt Service and Reasonably Priced  Posted on 06-Jan-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I get to know Ace Chrome thru friend recommendation. Usually the operating hour start from 9 am but Ah toing the owner is able to come early at 8 am as I need to work after that . Panel beat and Spray Paint boot and bumper all done in 1 day and he is kind enough to help purchase the rear lamp and bill at cost without charging the lamp installation. Collected my car in the evening and job well done within a day and reasonably priced. Friendly and good customer service with updates on the progress of the photo sent. Post Management Response
 
CJ88
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 11-Dec-2017
Professional and Prompt Service  Posted on 11-Dec-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Intended to re-spray my Honda Fit and decided to google for a workshop for the job. Chanced up Ace Chrome & Restorations Pte Ltd in the forum with many consistent good reviews by satisfied customers for the past years.
Drove to the workshop and greeted by courteous Ah Tiong who was patient to answer my many queries and provided assurance for his service.
Left my car for the re-spray job. Ah Tiong was kind to accede to my constant requests to whatsapp photos to update me on the re-spray status which allowed me good understanding of the process and quality of the work.
The job was promptly completed on the 6th day. Collected my car and left as a satisfied customer. Thanks Ah Tiong for the courteous and professional service. Cheers. Post Management Response
 
Lippy
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 15-Dec-2012
Complete Car Respray  Posted on 13-Nov-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
After much deliberation I decided to take the plunge to respray my car to another colour. Started looking around for one with good workmanship and can ensure that all removed parts still in one piece after re-installed because most European car parts are easily breakable, when compared to Japanese car. This gave another reason why I'm hesitating to respray the whole car.
I did a check on quite a few paint shops and even did researched on a few forums to gather more info on their price, duration and workmanship before deciding which spray shop. After few months I finally decided to choose Ace Chrome Restorations because of the following:
1. Price very reasonable for complete colour change.
2. Very good review from people who experienced with them.
3. Duration is the shortest among most shop.
Send my car in and collected back in 6-7 working days and this included removal of most parts (bumpers, rubber seals, bonnet, doors, door handles, spoiler, side skirts, etc) to ensure proper spray of all parts and to minimize any over-spray.
Finally when collected the car every parts were installed back perfectly with good alignment and no hardware missed out. To sum it up, Amazing job well done to Ah Tiong and his gang. Keep it up and there will be more return and new customer. Post Management Response
 
JessieWan
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 12-Nov-2017
Great value and service!  Posted on 12-Nov-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I obtained a few quotes to spray paint my car and Ace Chrome was 1 of the few who gave the lowest quote. When I went to the workshop to check it out, I find them friendly and sincere. Carol confirmed the price and accommodated to take my car during their off day. The job was completed on time and the car looked like fresh out of the car showroom. It was a fuss free and excellent experience for me. Thanks Carol and team! Post Management Response
 
Muneerhalim
Neutral Newbie
2 reviews
2 points
0 forum posts Joined on 24-Oct-2013
Audi 5 coupe Quattro  Posted on 20-Oct-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Had my silver Audi A5 resprayed by Ace Chrome to white.Awesome paintwork and the finishing was beyond my expectation.Even arranged to pick up and deliver my car.Thumbs up to the boss Ah Tiong, who personally sprayed my car and showed lots of colour coding before I decide the colour white

1 Review Photo(s)

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edmundnicholas
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 12-Sep-2017
Professsional and Courteous Service  Posted on 12-Sep-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
I was recommended by a friend to use Ace Chrome and Restorations after a truck backed into the rear of my car causing a dent. I was a little concerned when I approached Ace Chrome, as my previous experience with another body shop for another car left a lot to be desired. It’S frustrating when you pay good money and receive shoddy work in return. I found Carol Tan of Ace Chrome to be knowledgeable and helpful. She explained the work that needed to be done and how it would be carried out. Also, informed me of the time the car would need to be left in their workshop and the total cost, which I found to be reasonable. I have picked up my car and found the job done to be of high quality. I will certainly recommend Carol and Ace Chrome as they do a good job. Post Management Response
 
SzeyuanCherWong
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 12-Sep-2017
Good services and fast turnaround time  Posted on 12-Sep-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
All i can say is, good service and very reasonably priced! Car suffered several scratches and i needed to get it fixed in a very short time. Carol and team was very responsive via whatsapp and i was able to send the car down on the same day that i contacted them. The repair took less than 1/2 day and i could get it back in the evening.

Would totally recommend them~ :) Post Management Response
 
Juay76
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 07-Sep-2017
Dent repair and paint protection  Posted on 07-Sep-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Rear door and wheel panel were badly scratched and dented when exiting the car park. Searched online and found Ace Chrome with many good reviews. They gave a reasonable quote based on the whatsapp pics and honored the quote even after assessing the car physically that the damage was severe. Decided to do paint protection together with the repair. Very happy with the restoration works and quality. Even had a cert issued for black diamond coating with one year warranty. Highly recommend this workshop for their quality work and service! Post Management Response
 
pooh24
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 01-Dec-2014
Panel spray paint  Posted on 02-Sep-2017
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Just visited Ace for my fender paint work...Parked at carpark & Had a small part of paint gone. Got in touch with Carol and she is very kind & Provided me a good price. She provided us explanations if we decide to go with touch-up which is cheaper. We decided with the whole fender spray paint & We are happy with it...Like original & New. Great job and delivered on time as promised! Post Management Response
 
Birdlee76
Premium User Birdlee76
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 24-Aug-2017
Very shining quality as New spray painting  Posted on 24-Aug-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
- They took only 2.5 days to spray painting of my car bumper at both front and back. It is very good spray painting quality which is same as new.
- I would recommend you guys to this shop as the quality is perfect and excellent. Before that, I was quite nervous if they can paint that kind of quality but ultimately when I receive my car back after 2.5 days, it looks very good to me and there is no different from day 1 condition. Most importantly, it is just 2.5 days as I miss my car very much.
- I think it is that kind of trust and commitment from them to deliver superior painting quality to customer. Because I did not specify my expectation upfront due to tight timing but they deliver the good quality that match my expectation without saying a single words. Thumb up to them. Post Management Response
 
NMW
NMW
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 20-Jul-2017
Excellent Work and Great Customer Service  Posted on 20-Jul-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
We had an excellent experience with Ace Chrome! There was light damage on the rear passenger door that needed repair and touch up.

The work was high quality, and was significantly cheaper than expected.

Their customer service far exceeds expectation. It was easy to arrange an appointment and the work was done very quickly.

We will certainly use them again and will recommend them to anybody that is looking for high quality, reliable work. Post Management Response
 
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Merchant Logo Ace Chrome & Restorations Pte Ltd
4 stars - based on 105 reviews

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