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   Consumer Reviews of Ace Chrome & Restorations Pte Ltd
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OVERALL RATING
 
100 Reviewers
4.8 out of 5
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Technical Expertise
4.8/5 Customer Service
4.9/5
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Value for money
4.7/5 Outlet Experience
4.7/5
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100 Reviews

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CJ88
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 11-Dec-2017
Professional and Prompt Service  Posted on 11-Dec-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Intended to re-spray my Honda Fit and decided to google for a workshop for the job. Chanced up Ace Chrome & Restorations Pte Ltd in the forum with many consistent good reviews by satisfied customers for the past years.
Drove to the workshop and greeted by courteous Ah Tiong who was patient to answer my many queries and provided assurance for his service.
Left my car for the re-spray job. Ah Tiong was kind to accede to my constant requests to whatsapp photos to update me on the re-spray status which allowed me good understanding of the process and quality of the work.
The job was promptly completed on the 6th day. Collected my car and left as a satisfied customer. Thanks Ah Tiong for the courteous and professional service. Cheers. Management Response
 
Lippy
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 15-Dec-2012
Complete Car Respray  Posted on 13-Nov-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
After much deliberation I decided to take the plunge to respray my car to another colour. Started looking around for one with good workmanship and can ensure that all removed parts still in one piece after re-installed because most European car parts are easily breakable, when compared to Japanese car. This gave another reason why I'm hesitating to respray the whole car.
I did a check on quite a few paint shops and even did researched on a few forums to gather more info on their price, duration and workmanship before deciding which spray shop. After few months I finally decided to choose Ace Chrome Restorations because of the following:
1. Price very reasonable for complete colour change.
2. Very good review from people who experienced with them.
3. Duration is the shortest among most shop.
Send my car in and collected back in 6-7 working days and this included removal of most parts (bumpers, rubber seals, bonnet, doors, door handles, spoiler, side skirts, etc) to ensure proper spray of all parts and to minimize any over-spray.
Finally when collected the car every parts were installed back perfectly with good alignment and no hardware missed out. To sum it up, Amazing job well done to Ah Tiong and his gang. Keep it up and there will be more return and new customer. Management Response
 
JessieWan
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 12-Nov-2017
Great value and service!  Posted on 12-Nov-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I obtained a few quotes to spray paint my car and Ace Chrome was 1 of the few who gave the lowest quote. When I went to the workshop to check it out, I find them friendly and sincere. Carol confirmed the price and accommodated to take my car during their off day. The job was completed on time and the car looked like fresh out of the car showroom. It was a fuss free and excellent experience for me. Thanks Carol and team! Management Response
 
Muneerhalim
Neutral Newbie
2 reviews
2 points
0 forum posts Joined on 24-Oct-2013
Audi 5 coupe Quattro  Posted on 20-Oct-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Had my silver Audi A5 resprayed by Ace Chrome to white.Awesome paintwork and the finishing was beyond my expectation.Even arranged to pick up and deliver my car.Thumbs up to the boss Ah Tiong, who personally sprayed my car and showed lots of colour coding before I decide the colour white

1 Review Photo(s)

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Management Response
 
edmundnicholas
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 12-Sep-2017
Professsional and Courteous Service  Posted on 12-Sep-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
I was recommended by a friend to use Ace Chrome and Restorations after a truck backed into the rear of my car causing a dent. I was a little concerned when I approached Ace Chrome, as my previous experience with another body shop for another car left a lot to be desired. It’S frustrating when you pay good money and receive shoddy work in return. I found Carol Tan of Ace Chrome to be knowledgeable and helpful. She explained the work that needed to be done and how it would be carried out. Also, informed me of the time the car would need to be left in their workshop and the total cost, which I found to be reasonable. I have picked up my car and found the job done to be of high quality. I will certainly recommend Carol and Ace Chrome as they do a good job. Management Response
 
SzeyuanCherWong
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 12-Sep-2017
Good services and fast turnaround time  Posted on 12-Sep-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
All i can say is, good service and very reasonably priced! Car suffered several scratches and i needed to get it fixed in a very short time. Carol and team was very responsive via whatsapp and i was able to send the car down on the same day that i contacted them. The repair took less than 1/2 day and i could get it back in the evening.

Would totally recommend them~ :) Management Response
 
Juay76
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 07-Sep-2017
Dent repair and paint protection  Posted on 07-Sep-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Rear door and wheel panel were badly scratched and dented when exiting the car park. Searched online and found Ace Chrome with many good reviews. They gave a reasonable quote based on the whatsapp pics and honored the quote even after assessing the car physically that the damage was severe. Decided to do paint protection together with the repair. Very happy with the restoration works and quality. Even had a cert issued for black diamond coating with one year warranty. Highly recommend this workshop for their quality work and service! Management Response
 
pooh24
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 01-Dec-2014
Panel spray paint  Posted on 02-Sep-2017
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Just visited Ace for my fender paint work...Parked at carpark & Had a small part of paint gone. Got in touch with Carol and she is very kind & Provided me a good price. She provided us explanations if we decide to go with touch-up which is cheaper. We decided with the whole fender spray paint & We are happy with it...Like original & New. Great job and delivered on time as promised! Management Response
 
Birdlee76
Premium User Birdlee76
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 24-Aug-2017
Very shining quality as New spray painting  Posted on 24-Aug-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
- They took only 2.5 days to spray painting of my car bumper at both front and back. It is very good spray painting quality which is same as new.
- I would recommend you guys to this shop as the quality is perfect and excellent. Before that, I was quite nervous if they can paint that kind of quality but ultimately when I receive my car back after 2.5 days, it looks very good to me and there is no different from day 1 condition. Most importantly, it is just 2.5 days as I miss my car very much.
- I think it is that kind of trust and commitment from them to deliver superior painting quality to customer. Because I did not specify my expectation upfront due to tight timing but they deliver the good quality that match my expectation without saying a single words. Thumb up to them. Management Response
 
NMW
NMW
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 20-Jul-2017
Excellent Work and Great Customer Service  Posted on 20-Jul-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
We had an excellent experience with Ace Chrome! There was light damage on the rear passenger door that needed repair and touch up.

The work was high quality, and was significantly cheaper than expected.

Their customer service far exceeds expectation. It was easy to arrange an appointment and the work was done very quickly.

We will certainly use them again and will recommend them to anybody that is looking for high quality, reliable work. Management Response
 
JeffCh
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 06-Nov-2015
Repair rear bumper and Respray Rim  Posted on 03-Jul-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good workmanship n spray paint job on the rear bumper repair due to accident!
Additional job to Respray RIM, excellent work completed.
Deliver car back on schedule, good job. Management Response
 
Joekky
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 02-Jul-2017
Excellent and highly recommended  Posted on 02-Jul-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Ace chrome is the best body auto shop I have ever been to. You don't get a sense of intimidation when you speak to either Ah Tiong or Carol. They are geniune and honest. Their quality of work is excellent. Both of them will listen and advise what is best. Don't worry about being suckered into spending big bucks for some lousy work. Ace chrome is not like that. If anyone one of you is distressed about where to send your car for body repairs, then don't bothered to look around. Just go th ace chrome.
Btw, I am in no way related to ace chrome. I got my car busted a few days ago. I went th this website to see what is a good place to go. From the reviews I read, I thought I would give ace chrome a try. True enough, my experience with ah tiong and carol is a very good one. So I thought I would write something good about them so as to encourage them. Management Response
 
Iorra
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 30-Jul-2012
Spray job on bonnet and front bumper  Posted on 28-Jun-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Text them yesterday late night to book an appointment today. Got a ready slot. Ace is very patient with my 101 questions and never show any agitation. They have done the spray job within a day despite asking for two days. They have also waited 2 hrs past their closing hours for me to get there after work and still wear a smile.

Spray job on bonnet and front bumper is good and nice. Car is cleaned up and waxed nicely.

Will recommend them to anyone. Did not bargain as I trust them. Management Response
 
Toh_3312
Premium User Toh_3312
Neutral Newbie
1 reviews
8 points
6 forum posts Joined on 16-Jan-2011
Spray Paint  Posted on 22-Jun-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to ace chrome on mon for my car scratch and dent repair and got back on wed afternoon. The colour look exactly the same. At least very hard to tell its newly painted and repaired. Thumb up for the service and job done. Highly recommended !! Management Response
 
Charliepapa
Neutral Newbie
1 reviews
6 points
5 forum posts Joined on 15-Dec-2005
Fantastic Job!  Posted on 09-Jun-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Sent my car to Ah Tiong for a huge scratch above the rear wheel arc caused by a hit and run at my office car park. Quoted me a very reasonable price and even did some patching of some specks of paint chip for free. When I went to collect my car, wow! The results were amazing. All done within one day. Very satisfied with the service and workmanship. Management Response
 
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Merchant Logo Ace Chrome & Restorations Pte Ltd
4 stars - based on 100 reviews

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