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   Consumer Reviews of Pitstop Tyres Pte Ltd
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4.7
 
148 Consumer Reviews
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Technical Expertise
4.7 Customer Service
4.8
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Value for money
4.7 Outlet Experience
4.8

PokerKen
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 07-Nov-2023
Rim furnishinh  Posted on 08-Nov-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
As a first timer residing nearer to east which there are plenty of similar shop providing same repairs/servicing But i still decided to try this mention workshop. Extremely friendly personnel over there, and most importantly they are able to refurnish my rim. Will support them for my next tyres there.
 

KrugerBrent
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 07-Nov-2020
XO Luxury London TÜV Approved Staggered Rims from PitStop  Posted on 12-Mar-2022
Purchased the TÜV Approved XO Luxury London Silver w/Brushed Face 22-inch Front-295/30-22 Rear-335/25-22 set of Staggered rims from PitStop, who is the wholesaler and the rims arrived in less than 3 weeks. https://youtu.Be/qK2nPL4liF4 PitStop isn't pushy nor insistent on any purchase, but patiently elaborates & lists the different manufacturing processes for cast, pressure cast & forged rims in ensuring that the potential client understands the quality of the different category of rims mapped against the price range across the variety of cars most recommended & suitable for their weight vs horsepower. Car weighs 2 tonnes and the set of rims recommended by PitStop is guaranteed a genuine product direct from them as the wholesaler, cost efficient, hardy, serves it's purpose & even looks Great ! Thank You PitStop for these Rims, the product is Great & the Service you've rendered is Top Notch !

1 Review Photo(s)

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Roldloo
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 07-May-2021
A to go place for tyre service  Posted on 06-May-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
As a first timer, was looking around for tyre shop and came to know about Pitstop Tyres through this forum. Start texting the boss - Edmund for few days checking around on pricing and recommendation. Decided to go with Pitstop as Edmund's price was reasonable and includes free after sale service like rotation etc.
Head down and met up with Edmund , Anna and the staff. All are friendly, patient and giving good advise (As I felt I have asked too much questions)
Overall, would highly recommend Pitstop a place to go for if you are looking not just for the cash point but the after sales services in the long run.
 

Haha881
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 01-Oct-2020
Excellent service for my 1st time visit  Posted on 30-Sep-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have recently got my rims/tires for my Chevrolet Cruze and left impressed by the services provided here..

Will continue to come here in future for all rims/tires purchase even if it's a distance from home.

Thanks Edmund. Hope you remember my visit on 28-Sep. :)
 

KhoKaiHock
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-Oct-2017
Proud owner of the first TSW Variante Rims in SG  Posted on 23-Apr-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Has been searching around for Forged Rims and came upon TSW at pitstop. Met Anna and Edmund who are very experience in their wheels and tyres. Finally Edmund convinced me on the the type of rim and tyres. In between the service I for request to change rim profile and was acknowledged by him and helped upon. Even when I collected the wheels, he upgraded the tyres for me for free. I was very touched by his service. Will definitely recommend PitStop to anyone who is looking for forged rims, you will never regret what you buy from them. Great service and super friendly. Now my car has a fierce look and drives great. Thanks Edmund and Anna.
 

SawZheYi
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Feb-2019
Very good shop  Posted on 31-Jan-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Transparent, honest with everything. Price is also reasonable. Most importantly, great customer service, Edmund and Anna was so nice and friendly. Very knowledgable too. Definitely will visit again for their tyres in the future.
 

yishunite
Turbocharged
2 reviews
8,894 points
6157 forum posts Joined on 08-Aug-2018
A trusted shop for many years  Posted on 08-Oct-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Years ago, my friends used to swear by Pitstop and I would just nod my head politely as I wasn't really into tyre and rims detail. But recently I decided to finally take the plunge, but not knowing much, went to Pitstop to enquire. Was blown away with their (both Edmund and Anna's) attention to detail and knowledge.

Most importantly, very transparent pricing and responsive service. No gimmicks, no hard sell, no bait-and-switch. Now I see what all the rave reviews are about.
 

TerrenceChee
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 18-Sep-2018
Great service, great price  Posted on 17-Sep-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Many thanks to Edmund for his excellent advice and suggestions in selecting the right tyres for my SUV. We spent a long time chatting on the differences in tyre makes, thread pattens and sizes to make sure I made the right choice to suit my driving needs. Very happy with the tyres he selected and at a great price!
If you want to change your current set of rims and tyres, go chat with Edmund. He the MAN!
 

Mcscot
5th Gear
6 reviews
1,107 points
415 forum posts Joined on 03-May-2010
Great service!  Posted on 17-Jun-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I drove my old set of Goodyear TripleMax tyres beyond what it was meant to ... Great set of tyres (read my previous review!)
But it gave out in the middle of the road at 7pm at night!
I looked around the sgcarmart and found Pitstop as it was the only shop opened at 8pm!

I called and they offered Toyo Proxes C1S for a good price ... I travelled down and spoke to the owner. I managed to change my battery as well. Great guy (even better when I found out he was from my alma mater)!

Though the tyres were a little "Dusty" (aka oldish) ... I thought the price was great. I usually read reviews of the tyres before changing but I trusted the guy!

Highly recommended!
 

Pinninfarina
Neutral Newbie
1 reviews
0 points
4 forum posts Joined on 29-Jul-2009
Great service, good recommendation, reasonable pricing  Posted on 09-Apr-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I came to know about Pitstop Tyres through this forum and am thankful for it. Visited the outlet at Upper Thomson road for the first time this afternoon and spoke to the boss Edmund to seek his advice on rim and tyre replacements for my Kizashi. He was patient and helpful and finally, settled on a deal which I find is priced reasonably. I left a happy man with a new set of rims and tyres, all done within half an hour. The after sale service is great too as there will be tyre rotation and regular top-up of nitrogen. Thanks to Edmund and Anna for your great service. Two thumbs up👍👍
 

adriantanyk
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-Jul-2017
Happy 1st timer  Posted on 29-Jul-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
1st time here, not knowing what to expect. But they make you feel at home. Friendly and professional, finding out all the details like driving pattern, budget, etc before recommending the right tyre. Lots of sharing, and no hard selling. Happy with the tyre and rim change, will definitely return !
 

Squallgoh
Clutched
1 reviews
6 points
8 forum posts Joined on 07-Jun-2013
My go to place for all things tyres  Posted on 09-Mar-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
First visited them in 2011 in their old location when I had a puncture late in the evening. Was surprised when I drove my humble Suzuki Swift there and saw the array of contis. Told Edmund I was a new driver, still P plate and there was a slow puncture on my tyres. No hard sell new tyres, no carrot chopping, he got his tech to fix it for me at a low price. And was served professionally even though I had just a humble ride.

Fast forward to 2017. Just collected my 2nd hand Ford Mondeo. Needed a new set of tyres for a trip up north. Went to Pitstop and told him my requirements - good braking capabilities both wet and dry, comfort, low noise. Basically a good cruising tyre. He recommended a few tyres to me and finally we decided on the Kumho Ecsta Le Sport KU39. He gave me a good price, and went to the distributor to collect it in the heavy rain as they don't have ready stock.

After a 2,500 km road trip, I must say this was a good tyre choice for my needs.

Comfortable lounge, with CNY goodies and coffee/tea/milo. Usual lifetime nitrogen refill and rotation every 10,000 km included in price.
 

Wegona
Neutral Newbie
2 reviews
1 points
4 forum posts Joined on 16-Oct-2005
Dishonest  Posted on 13-Sep-2016
  • Technical Expertise1.0
  • Customer Service3.0
  • Value for money1.0
  • Outlet Experience3.0
Went to buy a set of used tyre some months back. Was told it was good to last another year till end of life for my car. Took recommended tyre and later found DOM to be year 2011. Not comfortable with it, I asked the owner,he further assured me and took out some documents to proof his point. So naively i took it, low and behold, during my drive on NSHW, tyre gave way. Thank God was able to find a TYRE shop and a kind Sporean (REALLY CANT THANK U MORE)who helped after driving along NSHW at 50km/h for more than 30mins.

Lesson learnt, never buy used tyre ( not true also, i replaced with another set of used tyre, quality n price wins hands down) n definitely not back to this shop.

To owner if u reading, customer safety first Please!
Management Response by Pitstop Tyres Pte Ltd
14-Sep-2016

Dear Wegona,

Tyre life usage depends on what kind of driver you are on average for the tyre you bought is not a problem plus minus a year.

you never mentioned you travel up NSHW very often so even new tyres cant last a year.
As you said you used the tyres already for a few months with No problems watsoever.
There never is a warranty for used tyres. warranty 1 week is norm.

maybe you never checked your tyres b4 long trip or already had a slow puncture or you incurred the puncture or hit something during the HWY and drove with the flat tyre tats why it tore. would you admit??
Tyres dont give way like that anyone can tell you tat.
2011 tyres are not the problem. failure to check and insensitive inexperience driving and steering feel is the problem.

Even Insurance companies DO NOT insure NSHWY driving.

If that's the problem and no one can tell please do not falsely put blame on others for your own shortfalls.

If you can understand you should read this acticle.

http://www.moderntiredealer.com/blogpost/b-o-b/340496/tire-aging-6-years-10-years-it-s-time-to-make-a-decision

like you said have been using for a few months already if you had a problem why not come back I would have gladly solved the problem for you if needed but you never once called or came in for a free tyre check.

as for safety we have been doing this a long time and never once a SAFETY ISSUE. we treat our expertise very seriously.

PS: if it is true in what you say then bring us the damaged tyres for investigation I will gladly replace another set for you.

Thank you

 

SIM37
2nd Gear
2 reviews
197 points
160 forum posts Joined on 22-Mar-2010
Another review after a few years of going to these guys!!  Posted on 06-Sep-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have sent 3 of my family cars to him for tyre replacements over the last few years and they have never dissapointed me. At the very least I owe these guys a good review here since this is their new facebook page long after they've moved to Upp Thomson.

I went there again yesterday, Edmund and team did way beyond their call of duty to help troubleshoot a noise I had on my wheel which (thankfully) turned out to be a brake pad that was misaligned.

I've also brought friend's vehicles here for him to "Take a look" At and each time, they were not pushy and gave suggestion/advice based on the Owner's perspective to both save running costs or best interest in safey. I have always sent cars to Pitstop to look at before any Inspection due date or if there are weird noise/warning signs and every time, if nothing needs to be done they do not recommend I change anything.
Will go back to these guys each time I need a tyre change or servicing for anything.

Well done Pitstop Team
 

Mz3SP0907
3rd Gear
1 reviews
463 points
354 forum posts Joined on 15-Dec-2010
Amazing Experience at PitStop  Posted on 23-Jun-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Was looking to upsize tires for my ride from 225/45-18 to 245/40-18 recently and seek assistance from many tire outlets but without avail although I strongly felt that it can be done.

Drove to PitStop to seek help and Edmund took a look and said... Can be done, I was overjoyed but cautious though. Then Edmund again assured me that is ok.

So proceed to install, true enough... Everything was fine and still fine till today.

Kudos to Edmund and team!!! Keep up with the good works and customer service
 
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Merchant Logo Pitstop Tyres Pte Ltd
5 stars - based on 148 reviews

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