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   Consumer Reviews of LGS Leather Pte Ltd
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OVERALL RATING
 
22 Reviewers
4.8 out of 5
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Technical Expertise
4.7/5 Customer Service
5/5
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Value for money
4.9/5 Outlet Experience
4.8/5
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22 Reviews

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stockkid81
Neutral Newbie
1 reviews
5 points
0 forum posts Joined on 29-Oct-2015
Friendly and honest win the race  Posted on 29-Oct-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have been to a few shops around the area to request for a quotation to do up my driver side door panel as the paint was discoloured.

All of the other workshops quoted me to redo the whole leather which was in the 150 to 180 range.

When I went to LGS instead of asking me to redo the whole leather, Annie and William suggested me to respray the leather arm rest at the door panel instead as the leather was still usable. The cost was significantly lower than changing the whole leather. In the end I got the same light brown Dakota leather for my BMW .

I was really impressed by the way they run a business whereby honest is the best thing that a customer can ask for. Management Response
 
Redsun_77
Neutral Newbie
3 reviews
9 points
5 forum posts Joined on 12-Apr-2011
Steering Warp  Posted on 21-Sep-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Warp my steering with the highest grading leather called Nappa.
The feeling is soft and smooth.

Annie provided good discount and friendly customer service.

They open everyday including Sunday.

Highly recommended. Management Response
 
itsassoc
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 21-Dec-2013
Excellent services  Posted on 03-Jun-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Excellent services and reasonable charges. Upholstery of my Caddy van seats required only 2 visits. The first one took about 5 minutes to ascertain the measurement and the second one took about 2 hours next day for the installation. Overall, a well done job and I am totally satisfied. Management Response
 
Thesecondnoel
Neutral Newbie
4 reviews
-3 points
3 forum posts Joined on 23-Jun-2013
Volkswagen Golf GT  Posted on 30-Oct-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Fantastic service by Annie and staff. Friendly and efficient. roof upholstery workmanship was flawless, Management Response
 
Romanc88x
Premium User Romanc88x
3rd Gear
1 reviews
358 points
349 forum posts Joined on 27-Aug-2005
LGS Leather  Posted on 08-May-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Great workmanship and friendly staff. Did a half leather wrap for my car seats. The job was very well done. LGS also managed to do up the magazine holder at the rear of the front seats nicely. Management Response
 
Hope_n_pray
Premium User Hope_n_pray
2nd Gear
2 reviews
137 points
147 forum posts Joined on 25-Jan-2007
Leather Seat  Posted on 14-Apr-2014
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Annie and her team did a great job. Very satisfied with the colour suggested by Annie and the workmanship. There were some minor faults detected when I collected my car but they were resolved on the spot within 15 minutes. Management Response
 
Unclejackal
Premium User Unclejackal
Neutral Newbie
1 reviews
8 points
4 forum posts Joined on 04-Jul-2010
Perodua Kelisa car seat  Posted on 18-Feb-2014
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Overall Rating: 
  • Technical Expertise3/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Just got back from the shop. If you intend of going let me warn you first...don't be fooled by the messiness of the shop. I was greeted by one of the workers as the boss is not around. The air of friendliness was the thing that won me over. Lady boss Annie is very friendly. Couldn't make up my mind for the colour till she told me to bring along my co pilot..my wife. She went thru the colour palette wih us patiently wihout pushing to close the deal. The only thing that is stopping me for giving a full star is that I had to wait a bit longer due to their error of using the wrong car template. Other than that, the quality is excellent. Thumbs up!

3 Review Photo(s)

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Management Response
 
bcfcc
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 24-Nov-2013
Fantastic service and workmanship done for my Audi TT!  Posted on 24-Nov-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Lady boss Annie and her staff had given my Audi TT a great new updated and sporty look! Very pleased with the 2-tone leather upholstery and the sleek black carpet. The interior console was also cleaned and groomed. Thanks for the care and attention to details guys! Love it! Management Response
 
Lazyjaws
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 10-Jan-2010
Reasonable pricing, quality product and friendly boss!  Posted on 02-Jul-2013
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to do a re-upholstery for my gear boot on a weekend. But becos they are open mainly for reserved customers on weekends, so i just popped by to let them take the boot measurement and collection on another day. The lady boss, Annie, attended to me personally and answered my Q&A. Very friendly lady who treats you more than just a customer. Thumbs up for the service! Management Response
 
Whitevios
Clutched
14 reviews
28 points
11 forum posts Joined on 15-Mar-2009
Alcantara Leather!!  Posted on 06-Jun-2013
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
After some research on web, decided to go down to LGS to take a look at their workmanship and leather quality.
Their price did match my expected product which i requested full leather with alcantara all round.
Treading and leather alignment was done up to my expectation, 1 word for it is 'excellent'.

5 Review Photo(s)

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Management Response
 
Eddiechang
1st Gear
9 reviews
66 points
50 forum posts Joined on 21-Dec-2012
My car looks very good now  Posted on 30-May-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Brought my Mitsubishi here for a reupholstery and very satisfied with the results. Leather is very good quality. Also, the staff is very friendly and attentive, and they did a very good job on my car. I will come back in future. Management Response
 
Jwcs
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 02-Feb-2013
Great Job and Good Customer Oriented Service  Posted on 02-Feb-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Just wish to say a big thanks to Annie and her staffs for doing a great job on my ride upholstery and steering wheel wrap....the price is unbeatable for the kind of quality leather and services they provide! Not to mention that their workmanship is superb! They make sure you get the best of what you prepare to spent and will not ask you to spent anything more than what you want. They even get me dinner and drink while im waiting for my ride to be ready.....Will definitely go back to them for any future need! Highly recommended for those who want quality and honest job on their ride......A very happy customer! Management Response
 
Cscbb
Neutral Newbie
2 reviews
-171 points
1197 forum posts Joined on 15-Nov-2005
good work for steering wrap  Posted on 19-Dec-2012
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
Asked for a basic leather steering wheel wrap for my jdm Toyota. Good quality italian leather and strong stitching in contrasting colour. Annie can recommend different stitching styles too. Be prepared to leave your car for about 6 hours. There is a bus stop opposite the complex with a bus service to the nearest Circle Line station. Ask for their steering wrap, gear knob wrap and even dashboard leather wrap to raise the luxury feel of your car. Management Response
 
Mach23
Premium User Mach23
3rd Gear
13 reviews
316 points
264 forum posts Joined on 15-Mar-2009
Hidden gem for quality leather works  Posted on 15-Dec-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience3/5
Boss Annie was very friendly and accommodating on schedule. Quality work and even help connect a lighting point within a door panel. Messy workshop produce good work and great service. Pity work area does not have shelter and got stand in the rain sometimes. Management Response
 
Hokpin
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 17-Nov-2010
Good Customer Oriented Service  Posted on 02-Nov-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Ms Annie is very customer oriented minded. Will definitely look for her agin in future. Management Response
 
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Merchant Logo LGS Leather Pte Ltd
4 stars - based on 22 reviews

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