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   Consumer Reviews of ACE 1 Auto Accessories
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OVERALL RATING
 
63 Reviewers
4.7 out of 5
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Technical Expertise
4.7/5 Customer Service
4.9/5
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Value for money
4.7/5 Outlet Experience
4.7/5
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63 Reviews

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Dec_allion
Premium User Dec_allion
3rd Gear
2 reviews
301 points
295 forum posts Joined on 26-Nov-2009
Installation for DVR, speaker, light bulb  Posted on 16-Feb-2017
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
I was attended by Elva. She is patience and friendly to explain my questions for In car camera, speakers and headlights.

The technicians were efficient and all was done swiftly.

Will return again in future. Management Response
 
BW-CONNECTION
Premium User BW-CONNECTION
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 27-Sep-2017
Suzuki S CROSS  Posted on 28-Sep-2017
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Great services from the salesperson Shirley, I went on 28/06/17 &
She was friendly and with good recommendation.
Maintaining an excellent service attitude as various options were considered in detail.
GPS & Reverse camera was purchased with installation.
Prices was resonable and will recommended to friends.
Will visit again
Great service,Keep it up. Management Response
 
KiffTan
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 21-Aug-2017
KIA K3  Posted on 14-Sep-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Bought mugen visor and replace my led bulb for my halogen bulb.
Good job ACE 1. They have done a good job. Good workmanship. Management Response
 
Dontong
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 11-Aug-2017
Installation of Fog Light and Bumper Brake Light  Posted on 11-Aug-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Attend by Shirley, a very friendly staff. She respond to my message immediately after I send her my request. Suppose to come on Sunday, but last minute decided to install the lights. So went to the workshop without appointment but was attended last then 2 mins and started the work within 10 mins. Value for money, good service, fast and efficient. Experience mechanic. Overall, very satisfied, will come again to fix other accessories. Well done, keep up the good job. Management Response
 
eonqwerty
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 22-Jul-2017
Excellent Service  Posted on 22-Jul-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to purchase and install a reverse camera and door visor. Shirley , the sales executive was very patient and meticulous in explaining the selections and options available , maintaining an excellent service attitude as various options were considered in detail. Excellent shopping experience for car accessories , price was also reasonable and technical installation was tidy and proficient . Management Response
 
alvintan79
Premium User alvintan79
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 16-Jul-2017
Excellent Service Rendered  Posted on 16-Jul-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Call Elva in the morning and enquire about thinkware dashcam and upon reaching the shop, she has already prepare the cam & It was installed within 45min plus some accessories added on. The customer service provided by Elva is excellent. Management Response
 
PucKie
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 15-Mar-2009
Wonderful Service from Shirley  Posted on 29-Jun-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I came here to purchase and install a headrest monitor. The shop here consist of alot of other aftermarket accessories and wide range to choose from. Boss is friendly and resonable to my request.

Shirley was my Sales contact and she provided me a lot of information and the benefit of each different products even though some which i did not purchase. During installation, i request for some set up request and without hesitation she acknowledge my request and help me with it. She even skip her lunch to ensure that i leave here as a happy customer as i told her i am in rush of time.

For people who came here. I highly requested you to look for Shirley.
Will come back for more accessories and audio products. Management Response
 
StanHo
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 28-Jun-2017
Strong Recommendation for Ace 1 -- Good Service for Shirley !  Posted on 28-Jun-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Shirley provided excellent suggestions along with satisfactory customer service to install side door protection, car mat and wind screen shades. They have a wide range of accessories for all mades of car. The staff provided timely service and good workmanship. Strongly recommend to all prospective customers! Management Response
 
AddwindEdwin
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 24-Jun-2017
Strongly recommended  Posted on 24-Jun-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I did quite a couple of stuff with them, car audio, car mats, visors. I was served and contacted by Shirley, and I have nothing but praises for her attentiveness and excellent customer service since the start. From the time we exchanged numbers, arrangements can be made via sms and she replies promptly. Kudos to your service, Shirley! Keep it up! Management Response
 
Nightremedy
Premium User Nightremedy
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 23-Dec-2011
Awesome  Posted on 19-May-2017
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Nice customer service from Elva. Highly recommended for customise car mat. Also did camera and stuff. Quick and efficient. Management Response
 
Jeffreylimtl
Neutral Newbie
1 reviews
2 points
3 forum posts Joined on 07-Oct-2016
Car mats  Posted on 27-Mar-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I had my customized car mats done up by Ace 1 and it fitted perfectly in my new car. Staff Shirley was extremely helpful and professional in recommending me the right color! In the end I even bought a window rain visor for my car and she personally helped in installing my new visors!

Highly recommended! Management Response
 
Stvphua
Premium User Stvphua
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 27-Jan-2016
Great Service  Posted on 18-Nov-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
I went on 13/11/16 and was seved by Shirley with cold drinks.
She was friendly and with good recommendation.
Scuff plates and LED leg room lights was purchased with installation.
Prices was resonable and will recommended to friends.
Will visit again
Great service,Keep it up. Management Response
 
KONG1989
Premium User KONG1989
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 26-Jan-2012
My experience!  Posted on 19-Sep-2016
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Has been served by Elva. She is a very friendly staff. Helped to solve some of my technical issues that I have in my car. Also managed to get a set of good quality car mat under her recommendations! Highly recommended! Management Response
 
ADRAINLIMSY
Premium User ADRAINLIMSY
Neutral Newbie
2 reviews
10 points
0 forum posts Joined on 16-Sep-2016
Great Merchant  Posted on 17-Sep-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
1st time went to this merchant and bought a set of BMW X6 premium grade car mats from this merchant yesterday.
Great services from the salesperson, Francis.
Drinks was served during waiting for the instant customisation.
Mats were fully laid and nicely customised.
Quality seemed better than my previously 3M.
Will highly recommend to my friends. Management Response
 
Wil
Wil
Neutral Newbie
2 reviews
4 points
1 forum posts Joined on 06-Mar-2013
Great services! Kudos' to Shirley and Ah Guo  Posted on 10-Sep-2016
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
First time experience to Ace1auto to explore options of replacing a new visor for my COE latio hb. They did have a wide range of visors for all types of vehicles.

Great experience #1: I opt for a injection type visor which has a chrome pattern on it which I dun like. I was surprised that the team came together to remove the chrome pattern and sand down the part of the adhesive residue. End results: exactly the type of visor I wanted.

Great experience #2: Ah Guo took the trouble of explaining the headlights restoration services that they have to me. Initially I thought that my headlights was not so bad after all for a COE car. Boy... I was wrong after I saw the end results after the restoration. The headlights now looked like a totally new piece. Look for Ah Guo for the next restoration is my piece of advice to you Management Response
 
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Merchant Logo ACE 1 Auto Accessories
4 stars - based on 63 reviews

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