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   Consumer Reviews of Action Auto Pte Ltd
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OVERALL RATING
 
31 Reviewers
4.8 out of 5
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Technical Expertise
4.9/5 Customer Service
4.8/5
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Value for money
4.7/5 Outlet Experience
4.8/5
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31 Reviews

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Jtb
Premium User Jtb
5th Gear
1 reviews
1,914 points
713 forum posts Joined on 08-Jun-2009
Iroad Power Pack 6800  Posted on 06-Apr-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
A peace of mind after the juicy pack of battery power was installed for a long recording of about 37hours as mentioned for the car cam.Installer was patient to install with care. Excellent work done with satisfaction.You cannot go wrong with any installation with their action at Action Auto!!!

1 Review Photo(s)

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Management Response
 
Alby
Neutral Newbie
4 reviews
12 points
8 forum posts Joined on 13-Apr-2010
Excellent knowledge, workmanship and service  Posted on 02-Jun-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Yong and his team are bunch of sincere chaps who are passionate about their job! They are knowledgable in the area of in-car-entertainment and possess high levels of workmanship.

I am glad to have partnered them in my first ever EMMA competition in May 2017 when we worked our way to 2nd position in the €1,500 Budget category!

It doesn't matter what setup or budget you're looking at, Action Auto will deliver to your expectations, like how they did for me!

Cheers!

2 Review Photo(s)

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Management Response
 
Ika_tomas
Premium User Ika_tomas
Neutral Newbie
2 reviews
23 points
9 forum posts Joined on 31-Jan-2012
Head Unit Replacement  Posted on 02-May-2017
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Got fed up with my old clankers head unit, so made a trip down to buy a new one after reading the reviews here.

I must say, the shop lived up to expectations.
Though the pricing on the HU wasn't cheap, it was fair, and labor/installation at only $40.

Satisfied Customer. Management Response
 
JOHN_YEO
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Apr-2017
One Best Accessories Store  Posted on 29-Apr-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Best promotion with best services provided!!! Just installed Hertz Package MPK 165.3 (2Way Component Speaker), MPX 165.3 (2Way Coaxial Speaker) & DBA 200.3 (Active Subwoofer) as advised by the boss there.

Received a best offer and excellent workmanship provided. Also experienced good customer service, people there are friendly and energetic. Will definitely back there to purchase. Management Response
 
RichardPang
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 21-Mar-2017
Awesome Audio Services  Posted on 21-Mar-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Action Auto gave me very good impression during the first visit, especially the way of products display has shown their professionalism.
Not only that but with their welcome manners which have treated me as their potential customer. I was just simply walking in and wanna ask for a quotation because my friend told me about their skill are somehow best in Singapore. This is very sure as they win lots of prizes.
After an introduction by the person in charge, namely Ah Yong, he explains carefully to me and he ensures I have understood what is car audio about. As if he knew what I want exactly. I am very happy with his presentation, most of all, the reasonable price has totally fit my requirement.
I actually come back next day to install the audio system as per schedule appointment. They really handle very well to my car, with no hesitation, everything was so smooth. I realize this due to their teamwork are wonderful. His assistant Ah Liang also friendly guy who did every fixing accurately without second trying.
Until audio system was completely done, Ah Yong fine tuning and analyze and explain to me how to enjoy the audio system in my car. I really thumb up with his knowledge as I then realize that not only a good brand audio system but with the skillful man can really enjoy what music is about.
Well done! Ah Yong & Ah Liang, thank you very much.
I will definitely spread their good names to my friends. Management Response
 
SimYeowChuan
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 13-May-2016
Excellent Customer Service  Posted on 15-Mar-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Had a world class experience here installing my sound system and subsequently going for a sound system competition emerging 3rd.

Their after sales service is excellent and beyond their call. Had a recent car cam problem and they went all way out to loan me a spare one to use while i await my 1-to-1 exchange from another vendor.

After the car cam was exchanged, they went out with me on no less than 4 occasions to test drive, configure and even ensure all settings were correctly set up before allowing me to leave their office officially.

Totally awesome experience here. 5/5 stars Highly recommended ! Management Response
 
Shanice
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 04-Mar-2017
Master of Car Audio  Posted on 04-Mar-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
First time to this shop and I was very happy with the prompt, reliable and efficient service. Mr Yong is knowledgeable. He and his staff (Mr Liang) are friendly and willing to share their knowledge, unlike many audio shop do not. Installation was done by Mr Yong, installation and skill is very wonderful, I do feel value for money. After run in my speaker, finally I understood what is sound system (position, focus, sound stage, tonal accuracy). I was surprised that my sound system before and after such a big difference. Had a wonderful experience with this shop. I will definitely comeback again to do my car here because I trust that they know what they are doing. Management Response
 
cupwasher
Premium User cupwasher
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 28-Feb-2017
Action Auto for Auto Action ICE  Posted on 28-Feb-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Situated in remote Jurong and managed by expert and experience Boss Yong and Boss Liang.
Both are well verse in their fields and can recommend the system based on your requirement and budget.
If you planning to install new or upgrade, check them out!! It will worth your effort with no regret. :-) :-) Management Response
 
TSN6611
Premium User TSN6611
Neutral Newbie
2 reviews
4 points
0 forum posts Joined on 06-May-2016
Well Done to Action Auto  Posted on 17-Oct-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
On 14 Oct, I sent in my Euro S to install the Pioneer Subwoofer, Auto folder Mirror and Sound Proof . Ah Yong took the extra mile and listen to my car sound system and gave me some valuable advice by adding a Hertz front speaker which the final price is reasonable. Well, apart from that their technical expertise which is by far one of the best I have ever seen in Singapore, he and his team demonstrated the kind of perfect workmanship too. My Personal thanks to Ah Yong and his team.
Will definitely return if I have additional budget.... Management Response
 
Vezel8998
Premium User Vezel8998
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 03-Apr-2016
Professional Shop in ICE system. A Must go shop if you are really interested in upgrading your sound system  Posted on 04-Apr-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I had start visit this shop at around Mid 2015 during my previous car de-kit. I happen to know this shop from SG carmart from review given by other about this shop.
When I first visit this shop, it was being serve by Ah Liang. He is a very helpful worker and also able to give advise to you when you enquiry. Before I collect my new Vezel, I had get some advice and quotation from the Boss Ah Yong for my new ICE system to be fix to my new car.
Ah Yong is a very knowledgeable, professional and experience person in car ICE system. (As you can view from his shop for the achievement that he had get from the EMMA competition from the trophies that he had achieve). Once I had get my new car, I had done up sound proofing which are nicely done up by Ah Liang. While the ice system are being fixed up with good workmanship from Ah Yong. From my past few experience from other workshop in doing ICE systems. I had never come across with such a nice Sound system, which is being fixed up by Ah Yong. As I had never experience such a Nice sound system in my previous 5 cars ride that I have.
The Sound tuning carry out by Ah Yong is really very professional and I am very happy and satisfied with the sound.
As recently, I had further upgrade to my sound system from Action Auto. As this shop can finally let me know, what really music is finally like.
Thumb Up for the Great job provided by Ah Yong for my car sound system. A must go shop, if you are really interested in upgrading your car sound system.
Cheers.... Management Response
 
devilhellboy50
Premium User devilhellboy50
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 01-Jul-2015
Awesome and reliable workshop  Posted on 28-Feb-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Nothing can compare with the best in the industry. Management Response
 
luckywin28
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 09-Oct-2014
Honest & Reliable Audio Shop that is rare in SG  Posted on 25-Jul-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I started visiting Action Auto since Dec 2014 with the purpose of changing my front speakers to a better quality. As my previous car was installed with Rainbow speakers I wanted to choose the same brand. Upon arriving at the shop, the shop assistant (Ah Liang) had served me and provide his recommendation of speakers brands available. He had recommend me another German made product which he say is of better value if compare to rainbow same range. As with all workshops that I visit, I always take their words with a pinch of salt. So I choose my preferred brand and proceed with the installation. His supervisor (Ah Yong) came later during installation and as I was curious to know more about car audio I approach him and prompt some questions.

Through the discussion, I personally find that this guy (Ah Yong) know his things very well. His explanation is detailed and convincing. Subsequently after the installation, I came back for my car sound proofing. My previous car had done sound proofing as well by another workshop, but the workmanship was really bad. (Peeling and air leaks). So this time round, I decided that I will pop by "Secretly" To inspected while they are doing my car. Ah Yong shown me his range of sound proofing products and explained the difference between them. I selected and inform him that i will leave my car and collect only after it is done. I leave the place and came back about 1 hour later to inspect my car. To my surprise, their workmanship was really good. Both of them had put in effort in ensuring that the soundproof mat covered every area that is deem possible. Ah Yong had further explained that a proper sound proofing will make a difference in the sound quality of my speakers.

Subsequently, I went back again with the intention of changing my rear speakers, Ah Yong was reluctant to sell me the rear speakers, he had explained that if I'm really into real sound quality I will only need my front mid woofer, tweeter and a subwoofer. It would be better if i get a subwoofer instead. Well, I was curious to try it out still as I wanted to have a surround sound feel in my car! Hahaha. So i took the basic rainbow model and installed it.

To cut my story short,
after months of experiencing and listening with my own ears. I have change my front speakers to another German made brand as the rainbow speakers couldn't satisfy my hearing. And true enough, right now my rear speakers served no purpose, I only turn on my front speakers with my subwoofer.

So for those that is reading reviews, I highly recommended that if you have any Car Audio requirements, Action Auto is the workshop that you should go to.

Not convince? Try it to believe it.

Cheers. Management Response
 
Stevenchancc
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Sep-2006
2 Thumbs Up Recommended  Posted on 20-Jun-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I just been there today to seek professional audio advice. I was serve by Ah Yong. He was very knowledgable. I had a Alpine Old HU in my Civic FD4, as i intend to change my 30 pin ipod connector to lightning connection. As my HU was too old, so Ah Yong recommended to install a USB cable to my HU and at the same time i also request to change the light bulb for the hazard light button. Fully Recommended to this shop. Management Response
 
alvinfong
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 12-Dec-2014
A MUST GO ICE WORKSHOP !!  Posted on 12-Dec-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I visited Action Auto last year after i got my car. Called up the boss Mr. Chee Yong, i was surprised that he sound friendly as compare to other workshop which i called. So i decided to visit this workshop even though i stay in east side. I am a person who very particular about customer service but Action Auto was able to satisfy me. So i would like to share my experience with you all here.

First time when i went to this workshop, Chee Yong share a lot of his experiences with me. I bought a Pioneer DVD head unit and active subwoofer. His workmanship was awesome and price definitely was reasonable.

After my first experience with Action Auto, i went there again to apply solar film for my car. I was also decided to take up his package for EMMA competition last year. From this package installation, Chee Yong has showed me his professionalism in ICE. I was very impressed with his workmanship as well as his tuning skill.

I strongly recommend everyone to go this workshop to check it out. You won't regret with his reasonable price, awesome customer service and knowledgeable plus experienced installer. Most importantly, he is not a pushy sales person.

I still visit this workshop for my car audio upgrading till date. Even just to change aircon filter, i prefer to go Action Auto! I will recommend this workshop to all my friends. Management Response
 
Reaper78
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 10-Sep-2014
Professional, Reliable service at a Reasonable Price  Posted on 10-Sep-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
I would like to pay my compliments to Action Auto, in particular to Mr Yong who possesses good technical knowledge, especially in ICE.

Mr Yong, being a EMMA judge himself gave sound advice when I first approached him last year as I wanted to seek a second opinion on my current ICE setup, which I found inferior compared to the amount of dollars i have spent.

After a patience explanation in details, I convinced myself to change to hertz speakers (HSK series) and I am impressed with the neat installation as compared to the previous. With some tuning frm Mr Yong, music seems to be a delighted joy to listen, every time I drive.

Today, I have upgraded to another level in ICE and he continue to demonstrate the same level of service, which is worth mentioning. Music has never sound better these days in the car!

Thank you Mr Yong! Thumbs up to job well done and I definitely recommend more drivers who r keen in ICE to Action Auto. Management Response
 
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Merchant Logo Action Auto Pte Ltd
4 stars - based on 31 reviews

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