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   Consumer Reviews of 889 Car Servicing Pte Ltd
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OVERALL RATING
 
11 Reviewers
4.8 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.8/5 Outlet Experience
4.7/5
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11 Reviews

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Ongyongbeng
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 18-Mar-2011
Good BMW knowledge  Posted on 07-Aug-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Spoke to Cashin and he has very good knowledge of my X3. After servicing, I notice my car was smooth and more torque!

He has good knowledge of BMW cars and in the most cost effective way, recommend you the best solution taking into consideration how many more years your car has left. Superb. Going there from now onwards.
Management Response by 889 Car Servicing Pte Ltd
10-Aug-2017

Thanks for your support! Looking forward to be at your service anytime.

 
GD23
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 01-Feb-2011
It's like finding a diamond  Posted on 19-Apr-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
To cut a long story short , I have an e90 325 and my regular mechanic said I needed a new ecu as I have an engine fault.. Was quoted $2800.. The previous month I had just spent $2300 on a service with same guys. So now alarm bells are going off in my head.Im thinking if I need a second opinion. So after a few phone calls I recommended 889... BEST DECISION OF MY LIFE... Mr Terng is helpful, honest, knowledgeable, explains everything that you need to know and is very patient.I explained all the noises that can be heard (which the other shop could not hear) and he resolved all of them. He took my car and slowly and efficiently checked all through the engine to find the faults. He managed to resolve the ecu without changing it as this was not the root cause but a faulty valvetronic motor (which the other shop said was fine) . Changing the ecu would not have resolved anything as the fault would have come back.
Now i have a wonderful smooth and very quiet car. And I didn't pay anywhere near that $2800 .
So if you want to find a diamond in all of these workshops please look no further! Thank you Mr Terng and ur team, see you soon and may your business grow. What a great guy! Management Response
 
VVV
VVV
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 01-May-2013
Ultimate service for the ultimate driving machine  Posted on 12-Oct-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I drive a BMW E66. Over the last 6 months I have spent substantial time and $$$ on the air suspension that couldn't be fixed by 4 different workshops until I read the reviews on 889 and visited the workshop. The first workshop was JSP Autowerks that replaced my air suspension and many other related parts but the car just could not be driven like any normal car. Mechanic insist nothing was wrong with the car even after a test drive. Worst, he said all BMWs drive this way. Dishonest or incompetent? Well he doesn't even know the ride height can be calibrated easily (which I know now) so I brought the car to Juzz for Cars which took 4 hours to manually re-calibrate (which I know now that it needs only 15 mins to auto-calibrate). It was also disappointing that this workshop doesn't have the expertise to recognise that the car still had an abnormal (harsh and unsettling) drive after the re-calibration. The next workshop was Technic Automotive. They tried to help and I did some repair works to the transmission and door stopper. The only thing related to the suspension was a change of the battery to a 110 ah sealed lead-acid. I supposed workshop like this and Juzz for Cars are too 'big' and commercialised to afford the bandwidth to look into diagnosing the issue beyond using the BMW diagnostic scan tool. The 4th workshop was Ready Auto. This workshop proclaimed that there is no BMW issue they cannot fixed and when I tried to describe the symptoms in more details, they stopped me and said they know what to do. As it turned out, after leaving the car there for 3 days they told me I have to change to a 90 ah AGM battery. Of course that didn't fixed the car. By this time, it was already obvious that there was a parasitic draw on the battery that caused the air in the suspension insufficiently filled by the air compressor. I checked back with Ready Auto to see if they had done any diagnostic on parasitic draw but instead of friendly advice or an apology, I got an earful from them that I did not communicate the 'real' issue with them.

Didn't mean to be long-winded but just hope all can learn from my costly experience. 889 listened to my 'stories' and I left the car with them on a monday. On wednesday night 10.30 pm I received a call from Terng telling me he has just found the component that it is drawing current when the car is in sleep mode. That is the kind of passion and hardwork that I have given up hope that it exist in Singapore. That is the kind of expertise on electrical issues which I didn't expect given the relatively young age of the cars in Singapore. He fixed my car on thursday. Subsequently, I went back on at least 4 occasions to reprogram and recalibrate the suspension at no extra charge. This workshop deserves more than 5 stars. Management Response
 
Divers
Premium User Divers
3rd Gear
2 reviews
346 points
308 forum posts Joined on 15-Mar-2009
Good job- professional- willing to share his expertise- humble  Posted on 05-May-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have done the balancing plus rotation.
This shop I went to is indeed professional and good.

First he balance the tyre with the old weight on. Measure, scrap off old weights, put on new weights and balance again.

Mr Terng did the same for all 4 tyres. He also rotate the tyres for me and mentioned my rear tyres thicker, so he changed it to the front. He used a device to measure.

A good 40 mins.

I chose this shop based on previous reviews. Before I proceed, I have called him and enquired on my problems regarding my ride. Without any hesitance, he shared on a few possibilities what could be the issues. He even asked me what time I will be proceeding over so that he can accommodate on the schedule and not to let me wait. Management Response
 
horse_power
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 15-Mar-2014
Patient & Good service  Posted on 16-Mar-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Bought my first car and was recommended by a friend to have a checkup and servicing before going on the road. The mechanic provided excellent service and was willing to share with me the parts and price for each worn-out parts that needs to be replaced. He gave a detailed inspection of my car and did not hard-sell any products. Lucky to have someone to share his knowledge for an amateur driver like me. Recommended. Management Response
 
Godspeed81
Neutral Newbie
2 reviews
4 points
0 forum posts Joined on 03-Mar-2014
Recommended for new / experienced BMW drivers and other car make models  Posted on 03-Mar-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
This shop provides a sincere and honest servicing / repairs with a patient approach. The knowledge sharing and meticulous workmanship is especially important to a new driver like me with limited knowledge and experience on cars. The friendly customer service will make your day if your car is giving you a hard time and you will drive off with a sense of assurance / confidence that your car was in good hands. Practically everything pertaining to your car can be discussed and carefully explained before / while servicing and repair. Highly recommended if you prefer a shop which will service your car like it's own and not rushing to finish a job! Management Response
 
dennis_low
Premium User dennis_low
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 07-Dec-2013
Recommended  Posted on 07-Dec-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Friendly and good services. :-) Management Response
 
Fonal
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 27-Jan-2013
honest shop  Posted on 26-Jul-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
their man explained to me that parts are spoil and how it will affect the car and discussed with me the pros and cons as well. i was quite impressed with their knowledge. Management Response
 
Logilac
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 18-Jun-2012
kudos to 889  Posted on 23-May-2013
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
their mechanic offered to share insight with me regarding my car and slowly explained to me that some parts were worn or going to and suggested i change certain parts. overall very honest shop we're talking about. Management Response
 
Cherub
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 17-May-2013
Car workshop for ladies drivers  Posted on 20-May-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Suitable for ladies drivers.Non-intimidating experience for a lady,unlike my past 15 years of experience sending my car for servicing & repair.Mechanic was patient.Bothered to explain why I needed to change certain car parts.So unlike my past experience - I always get the exasperated look from the mechanics when I asked questions on my car repair/ servicing. He even gave me some tips on the way to keep my car in optimum condition. Management Response
 
Tricky
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 20-Oct-2010
Servicing & replacement of rear brake pad for bmw F10  Posted on 04-May-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
The technicain was working at BMW as a technical advisor for around 20 yr.it was being recommended by my friends as my warranty was over for my F10 .After comparing the pricing from PML i decide to try out 889 car servicing pte ltd.The service was great beside replacing the brake pad he also help to check on other parts to pre- alert me what parts need to be change & the costing for the repair.More important the repair cost is much cheaper then PML . Will recommend for bmw car owner to try out this workshop. Management Response
 
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Merchant Logo 889 Car Servicing Pte Ltd
4 stars - based on 11 reviews

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