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   Consumer Reviews of MSP Far East Pte Ltd
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OVERALL RATING
 
36 Reviewers
4.7 out of 5
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Technical Expertise
5/5 Customer Service
4.5/5
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Value for money
4.9/5 Outlet Experience
4.4/5
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36 Reviews

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kenzolim40
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 23-May-2017
BEST WORKSHOP  Posted on 23-May-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience4/5
Taking a car to a mechanic is like going to the doctor for a body checkup, you don't want to hear or know where the problem is and you just want it fix at the quickest and cheapest and lessse pain. And many automotive workshops take advantage of customers like us. I found out even so call authorize workshops aren't what they seems to be.

So glad I found Calvin & His team. After several horrible experiences I finally said "Enough" And found MSP. They were wonderful, honest, fast and reasonable priced. I was constantly updated with stages of repair of my Porsche with pictures & Videos. To put it in perspective - I had a light that burned out on my car and the dealer charged be over $xx ; The same light on the opposite side was replaced by Calvin for only a fraction of the cost. As much as I'm grateful, I was angry the amount of trust and money I could have saved had come over to Calvin.

If you are shopping for a trustworthy workshop, look no where, my porsche group also agree Calvin & His team are supreme in knowledge and skill.

Kenzo Management Response
 
JACOB45
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 17-May-2017
FAIR PRICES  Posted on 17-May-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Brought my Merce down and I have to say that Calvin and the guys at MSP are head and shoulders above 99% Of the mechanics I have dealt with. Yes they are nice guys, but what you really want from a mechanic is honesty and fair prices. I can tell you that you will get it all here.

Their work is thorough, the FIRST time in my driving life time, I'm showed the progress of the repairs along with pictures and videos and priced very fairly. In fact, there have been several occasions where I thought I had a big expensive issue to deal with and the guys have found a simple and cost effective solution. They are excellent at suggesting what repairs the car NEEDS; Not recommending excessive repairs. If these guys tell you it needs to be repaired you can be sure it really does.

Small shop, friendly people, plus fair rates. No wonder I have recommended them to others so many times. Give them a shot and you won't be disappointed.

Keep it up, Calvin & Team, I'm coming down again with my other cars along with my friends. Management Response
 
PennyC
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 28-Apr-2017
EXCELLENT EXPERIENCE  Posted on 28-Apr-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience5/5
I bought my Porsche Panamera to MSP for second opinion & Calvin did not lie to me and told me straight forward that he didn't know for a fact what was wrong with it, but would investigate and test it for a few days. And I mean "Did not lie" Because it is a common practice of mechanics to just throw parts at cars hoping that fixes the problem.

After 1 week he recommended to have my car opened and check. I was provided with pictures and videos on the investigation and changed the list of items advised like Power Steering Pump and a few items as well as Oil changed. When I took my car, it was gleaming clean and the engine was so smooth.

MSP, Calvin have proven honesty, excellent workmanship, and attentiveness, not to mention the excellent price.

If you love and like having your car on top performance I would totally recommend you this repair shop.

Penny Management Response
 
kentwong098
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 17-Apr-2017
GOOD WORK  Posted on 17-Apr-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience4/5
Calvin & Amar was exceptionally thorough & Meticulous in their handling my beauty. I was constantly updated on the status of my Porsche Panamera repairs with pictures and videos. Their communication around any existing needs with the vehicle is thourough. I must say they are better than the original Agent. The smoothness performance of my car was better than before when I got my car. They save me a thousand of dollars by saving my Cam-Shafts from breaking . I will give them a 10/10 .

I am extremely satisfied and would recommend to anyone this workshop. Keep up the good work.

Kent

1 Review Photo(s)

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joejones40
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 11-Feb-2017
Never Go Wrong  Posted on 11-Feb-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Calvin is outstanding in his knowledge in cars and efficient in explaining my Bentley issues. The repairs/oil changes are always done to perfection whether it's putting on a new tire or something far more complicated. The pricing is fair and reasonable. He offers concise advice when something is needed, but without any pressure. When he DO advise something, you should most probably do whatever it IS. Also, I must mention that I asked if they would take me home and I received door-to-door chauffeur Service With A Smile. You cannot go wrong taking your vehicle to MSP FAR EAST.

Joe Management Response
 
Rogerboy123
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 26-Jan-2017
VALUE FOR MONEY  Posted on 26-Jan-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My car has multiple problems, I went to a few workshops before I found MSP Far East. Those workshops somehow made matters kind of worse and still cannot solve the problems.

However, at MSP Far East, the guys, Calvin & His team are very efficient and able to solve my car problems quickly, 1 at a time. Most of my repairs are attended to by Calvin & Amar , and there was one repair that kind of impressed me - I went there to change my bushings & Transmission fluid, but I was surprised when Calvin actually did additional diagnostic tests as well and I don't know what he did, but somehow my car's overall performance has improved. And in his invoice, he remarks what other parts need changes in the next servicing which helps me to keep track of my car performance.

The best part is, I didn't even ask for it and it was like a value-added service that he did to make a customer happy. Thank you Calvin & Amar for your patience with my car even though it has too many problems and I am sure it might give you headaches haha.

1 Review Photo(s)

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Ziyi123
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 26-Jan-2017
Honest,blunt & reliable  Posted on 26-Jan-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Thought I share my experience. I just relocated to Singapore from Europe and I was looking for a trustworthy car workshop which I realized is not an easy task in Singapore.

I thought I tried out MSP having read all the good reviews. My husband bought a 2nd hand beautiful BWM 730i and I brought down to MSP for inspection and second opinion. Calvin was blunt but honest and checked my vehicle and made recommendations. I brought to other workshops for 2nd opinion and was told to change a list of items, 10 times more than Calvin's recommendation list. Counted checked with the authorized dealer and it was exactly Calvin advise.

I will be going back to MSP have Calvin & His team to those items fixed. I would recommend this workshop, a great team & Honest dealings. Management Response
 
ZenithK
Clutched
1 reviews
28 points
0 forum posts Joined on 04-Jan-2017
GREAT WORKSHOP !!  Posted on 04-Jan-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
My BMW 750 of all the time have to break down on a New Year Eve night 11pm !!! Which workshop opens till so late and even if they are open, I contacted all of the workshops, they are not willing to entertain me at all. But not Calvin & His team 11.30pm they tow my car to his workshop and worked through 2am to get my car moving.

Really a great workshop !! What can I say except their attitude to resolve the issues of my car and how they work hard through New Year's Eve, missing out on their own time for me, I'm truly grateful and I take my hat off Calvin & Ah Leng as pushed themselves until my car problem was resolved and I'm appreciative.

Great workshop and great experience. I would highly recommend and most of all. They are great fun guys ! I can say I was indeed entertain. So spending a night at the workshop especially MSP Performance Racing is not so bad after all though not recommended.

Thanks guys...Great team and synergy and fun also. Will come again for Oil change and servicing. Management Response
 
HugoLee
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Dec-2016
KUDOS  Posted on 29-Dec-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience5/5
I've been taking my car to Calvin & Ah Leng for about 1year now and the thing I appreciate most about the place is that Calvin doesn't fix things just for the sake of making money. He genuinely cares about his customers. Ah Leng, the Supervisor will always gives me an honest advice without pressuring and makes sure I understand my options. Once the work is done they will even show me the old parts. I gladly recommend this workshop.

They didn't charge any extra for all the time spent getting the right and even picked me up and brought me back to their office when the job was all done.

Thanks Calvin & Ah Leng, that's what I like your services, and the best way I can appreciate it - I recommend them to everyone who needs auto repairs. Management Response
 
MandyYeos
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 27-Dec-2016
WELL DONE !!  Posted on 27-Dec-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
First time customer, greeted promptly by Calvin who listened to my service needs and gave me a good idea of cost and time frame for repairs. Left the car asking Calvin to please keep me posted on progress. As a couple parts needed were on back order he notified me it would be a few days. Every day, without exception, Chris would text me an update me on parts arrival and expected time of availability.

Ah Leng, their Supervisor would also sent me pictures on each stage of repair. I was making the decisions that I know and unlike other workshop you don't know anything until you collect your car.

OUTSTANDING COMMUNICATION! All repairs and service items were done right the FIRST TIME. Trustworthy, friendly and a LIFETIME WARRANTY on parts has certainly earned my business.

Thanks again to Calvin & Team - would certainly recommend my friends to come and I'm glad I found a reliable, honest workshop for my precious Audii. :)

1 Review Photo(s)

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albert40
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 19-Dec-2016
REFRESHINGLY GOOD DEAL  Posted on 19-Dec-2016
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Overall Rating: 
  • Value for money4/5
  • Outlet Experience4/5
Loved the pickup and drop off service this workshop provides. This greatly ease my worry as my job requires me to get to office ontime.

Their attitude and customer service was absolutely very pleasant to deal with and Calvin's knowledge on my Porsche surpassed those workshop I visited so far. Their Supervisor, Ah Leng was fast & Efficient as well as knowledgeable. In addition, they are honest, like many car owners, I enquire everywhere and found them refreshingly honest and trustworthy.

When they handover my Porsche, it surely smells good, well groom and clean. Am astonished by their level of service. Thanks David, I loved the shine of my Porsche.

Their Prices are on the fair side of competitive and I Will definitely use this workshop again.

Thanks Calvin & Team :)

1 Review Photo(s)

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keithbond123
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 06-Nov-2016
KUDOS CAR DOCTORS  Posted on 06-Nov-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience4/5
I was recommended to this workshop - MSP performance racing to rectify my porsche aircon and engine instead of going to another at the same block at ground level. To my surprise, they were reasonable in their prices instead of charging me an arm and a body.

KUDOS TO CALVIN, MAC AND DAVID for a job well done. Love the handover done job also....Clean and nice.I'm impress and will make this workshop my favourite. Management Response
 
Vincewjh
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 15-Mar-2009
Great Experience  Posted on 14-Oct-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I noted that MicheLIM (Calvin) and David are very honest when dealing with their customers. They will advise what parts needs to be changed or just serviced will do.
When come to me, they will always give this advise "Don't waste money lah! I take out, clean abit can liao lah!"
Exceptional knowledge with car issues. Never-say-die attitude and is determined to solve customers' issues. Friendly and patient. Not pushy and willing to put on a listening ear.
I am driving an old E36 and after visiting them, i am extremely satisfied with the conditions that my this 25 year old vehicle is running.
Great job! Well done!
Definitely a workshop to recommend to friends. Management Response
 
Gregory72
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 07-Oct-2016
Attention to details!  Posted on 07-Oct-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Both Calvin and David gave me a very warm hearted service. Every little detail has been touched on even though it is just a routine oil change service on my Cayenne. Kudos to the fellas at MSP for the great service and great experience! Management Response
 
cs2343
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 21-Jul-2016
Exception service, genuine, reliable and honest  Posted on 21-Jul-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I had minor damages on my BMW that I needed to fix quickly and Calvin and his team came to my rescue! They were so understanding, genuine, honest, helpful and kind. It really is a breath of fresh air to meet people like this who treat their customers with such care. I would recommend anyone and everyone to go to MSP! Thank you so much for providing top notch service, amazing pricing and most important of all, honesty and integrity.
Thank you. Management Response
 
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Merchant Logo MSP Far East Pte Ltd
4 stars - based on 36 reviews

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