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   Consumer Reviews of MSP Far East Pte Ltd
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OVERALL RATING
 
59 Reviewers
4.8 out of 5
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Technical Expertise
5/5 Customer Service
4.7/5
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Value for money
4.9/5 Outlet Experience
4.4/5
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59 Reviews

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joseleeeloong
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 14-May-2018
Good workshop  Posted on 14-May-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
One important lesson I learned is Good Autoworkshop don't come cheap and if they do, something is amissed.

Last December, I thought I made a smart cheap deal having my 730 BMW for Transmission Oil change for less than $200. Little did not know what they have done when oil started appearing on the floor and jerking started on gear change. Came to MSP for a check before my outstation trip and what Calvin & His mechanic showed my really felt so cheated by that so call “ Agent recommended autoworkshop”. Worst there was a screw in it !!

Calvin was good…recommended a few practical options instead of overhaul and saved me substantial amount of money. Calvin & His mechanic Amar were conscientious, honest & Reliable showing me the videos and picture each day and I felt assured even though I wasn’t there physically. If you believe in making informed, intelligent investments in your automobile maintenance and repair, go to Calvin. Don’t bother waste time & Money on cheap cheap autoworkshop or so labelled Specialized workshop. You will regret like I did. So I highly recommend Calvin.

Calvin, Amar...You guys deserve this review. I'm glad I found you guys. Post Management Response
 
bernardwong
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 02-May-2018
HIGHLY RECOMMENDED & GOOD WORKSHOP  Posted on 02-May-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I had the misfortune of my Audi breaking down on my way home from JB. What an experience!! I also learn always to have your mechanic check your car before taking a ride to Malaysia. Fortunately, MSP responded as my good friend say they would though I tried to call so many other Autoworkshop. I called the Calvin as recommended by my colleague. They were helpful and honest. And even waited for me to reach their workshop right up late into the night due to heavy traffic and gave me and my family a ride home. Found Mechatronic was the main issue beside a few other parts. I was show videos and pictures and am glad Calvin is this honest. Never was I updated or inform the state of repairs on my car by other Autoworkshop until came to this workshop. Calvin keep me posted all the way. I'm also grateful for the help extended in my JB ordeal. His foreman Amar did a good job I must say. Their bill was fair and my car performs so smooth and silent now. I would highly recommend this autowokshop to anyone especially those with kids. Safety come first.

BS Wong Post Management Response
 
Brandonzhouu
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 26-Apr-2018
SUPER SERVICE  Posted on 26-Apr-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I love my Cayenne and my ever reliable work horse BMW 730. I'm happy that I have a mechanic who understands all about cars especially my type of performance cars. Calvin & His mechanic Amar has the experience, skills and tools to keep them running very smoothly. One so call ' Specialist ' quote me $7k to service my gearbox issue and another so call “ Expert” charged me $5k and it seems I was taken for a ride because the problem still existed and he can't explain a thing.

After I took my 730 & My Porsche to Calvin, it was a breeze. As another reviewer stated, Calvin doesn't speculate, no crystal ball, the team does their work and gives you a fair quote and options. I've been twice in the last year and I'll go back as needed to keep my car on the road. Thank you Calvin & Your team. Super service and had I know Calvin earlier, I would have saved myself alot of money and time.

Brandon Post Management Response
 
IANKOHHUATKHEEN
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 16-Apr-2018
AS GOOD AS IT GETS!!!  Posted on 16-Apr-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
As good as it gets... My Q5 transmission was having problems. The dealer said $8,000 to replace... Then they said $2,000 for a rebuilt.. This amount really gave me a heart bypass.

I searched for an alternative and Quality was top of my list. I can't afford in these economic crunch times and I need my car to help me achieve my Sales. So, I brought the car to MSP, Calvin & His mechanic diagnosed that the transmission that needed to be rebuilt. I was comfortable with the quote they gave me which was way lesser than the agent. They repaired the transmission beyond my expectations though the time took longer than what Calvin estimated, but I was more interested in them taking the time and doing it right. The repair was exemplary. The car now runs as good as new. I couldn't be happier.

What a great group of people to do business with. I highly recommend them to anyone. I am very pleased with Quality !

THUMBS UP BRO !!

IAN Post Management Response
 
WIRANTOX558
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 04-Apr-2018
DEPENDABLE & RELIABLE  Posted on 04-Apr-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Car emergencies are not so bad when you have really good people to help.

Clouds of billowing white smoke from my tailpipe were fixed promptly when I brought my car to the ever dependable autoworkshop at MSP to Calvin's . I'm glad I know where to go for great service for my car, Thanks again Calvin. Thanks for your prompt response and advise. Thank you for your kind words and support and most of all, I appreciate the fair price. I'm come back with my family other cars for your service.

WS Post Management Response
 
RogerYeeA6
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 04-Apr-2018
Highly Recommended  Posted on 04-Apr-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
As one of the other reviewers stated, this shop is a hidden gem in the neighborhood. My car failed on the eve of Chinese Lunar New Year!! Oh boy, my luck !! Just when I called so many Autoworkshops with no response, Calvin responsed. He not only came down with his mechanic & Brought tools and a spare battery. I have never been more grateful for his gesture to response and took the trouble to help.
He fixed my problem so that my car can ran until spare parts are available to fix my car properly.

After doing up my car when the Spare Parts become available, my Audi A6 never have been in better Performance. Oh why didn't I know this Autoworkshop before, I would have saved so much $$ due to high Oil Consumption. This issue was also fixed by Calvin & His mechanic !

I highly recommend anyone who is looking for a honest & Reliable autoworkshop to come here. Post Management Response
 
AdrianChen35
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 12-Mar-2018
YOU GUYS ROCK!  Posted on 12-Mar-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
I wrote a 5 stars review about this business.

I couldn't be happier with these guys! I own a Audi A4.

They did a diagnostic on something I wasn't sure and then Calvin & His mechanic Amar found one seal/gasket to be gone due to overheating, they flushed the radiator and then he took it for a test drive and found that it was not only that, but my thermostat was bad, since it was not fluid flowing through the engine . While on the test drive he detected a coil to be defective and threw it in there with no diagnostic charge!... Who does that nowadays ?? And I understood it was labourous taking out to check the gasket from the videos shown. I really appreciate these guys.

These guys are the best in town and on top of that, they are very aware of the hardship on the economy these days...

You guys rock!

I am definitely recommending these guys to everyone i know with European vehicles! Post Management Response
 
JasonLin35
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 02-Feb-2018
GOOD & FAIR  Posted on 03-Feb-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Nothing worse than taking your car into a shop and knowing more than the tech at the autoworkshop.

However,this is not the case at MSP. Calvin's knowledge is certainly impressive, having previously trained in Germany & US. Calvin & His foreman, Amar do know their stuff. They are done an excellent work (inspected after they finished) and the price is more than fair for the work performed "No free meal in this world." So, I'm satisfied the amount I paid & Justified with the level of service & Repair on my overhaul. I was impressed especially I was constantly updated with videos & Pictures of the stages of progress of overhaul. Now, my A6 & Porsche 986 are so smooth & I'm enjoying my cars rides more than ever.

You guys deserve my time writing in this feedback. Keep it up boys!

Jason Lin Post Management Response
 
keithbond123
Neutral Newbie
2 reviews
4 points
0 forum posts Joined on 06-Nov-2016
HIGHLY RECOMMENDED  Posted on 01-Feb-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had my Panamera serviced by another shop, but then had problems with the engine running rough, which they assured me was normal for Porsches. And I was told my Gear Box needs to be replaced. That will really will cost me a bomb!! I took it to MSP, Calvin & His foreman Amar diagnosed professionally and repaired the problem immediately. Turns out the other shop had broken an air hose and taped it with electrical tape which didn't seal properly !!

In addition, when my car broke down at ONE KM the exit slope, Calvin & His team responded immediately in half hour which really surprised me. For a small workshop, they are really united & Good at their word. And found out the problem was no petrol, which I should have taken note. I wish I had known about Calvin before. These guys are the best - honest, fast, and absolute experts. Highly recommended!!!

Darren Koh Post Management Response
 
mohdZam
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 30-Dec-2017
This place is the best!!  Posted on 30-Dec-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
This place is the best!!

They have never pressured me with a bunch of repairs like every other mechanic who told me that my VW Golf – Mechatronic need to be replaced! I had only driven my car for 4years, how can it be spoiled when my car is running smooth except for some sounds. It turns out that after Calvin & His foreman Amar done a thorough check, it was just the Mountings. I’M thankful that I save a huge sum of unnecessary repair bill & I want to thank you guys that you went out of your way to get me a car to pick up my sick mum from the Dialysis. Great service here.

I will definitely recommend my friends to this workshop & I’Ll be back for all my car issues.

BEST customer service I've come across!!

Zam Post Management Response
 
JEROMYEO
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 20-Dec-2017
5 STAR RECOMMENDATION  Posted on 20-Dec-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Calvin was extremely helpful and updated me closely on the progress of my cars. I would recommend him to anyone without doubt. He is friendly, professional, honest and he has great staff who are always forthcoming. He was able to solve a problem in one of my cars where even Volkswagen themselves could not diagnose.

Kudos to the team and wishing them all the best.

Rgds,
Jerome Post Management Response
 
JackPanamera55
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 09-Dec-2017
KEEP IT UP - EXCELLENT WORK!  Posted on 09-Dec-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
When I took my AUDI A4 Quattro to a Volkswagen dealer for service they stated it needed a vacuum pump, rear brakes and an O2 sensor. The dealership quoted me a horrendous amount.

When I took it to MSP, Calvin was very friendly and very absoultey direct & Very upfront. His foreman, Amar quickly checked my car & Informed me the vacuum pump did not need to be immediately replaced. Their quote was less than half of the other quotes I had been receiving so I went ahead with the work.

On top of this, the rear brakes did not need to be replaced and the O2 sensor was still functioning - Calvin did not try to upsell any unnecessary repairs.

My engine is so smooth now and I really get to truly enjoy my car now.

More important to me than the cost of parts and labor is the upfront honesty. Honesty is utmost important. It really beats any autoworkshop offering cheap oil change & Repairs then later snowball to big repairs bill. I'm a car lover so I really dislike being short change especially anything to do with my cars.

Thank you, Calvin and I will be coming back for servicing, maintenance and repairs for my Panamera as well ! See ya all.

JP Post Management Response
 
zenchua456
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Nov-2017
HIGH RECOMMENDED  Posted on 29-Nov-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I should have written this review back in March'17 but delay due to overseas engagement. Calvin, you & Your guy totally deserve this review.

Came in for a clutch replacement for my Panamera. I had spoken to Calvin and the price was right. After the inspecting my car, Calvin recommended I change my flywheel because of heat spots and possible slippage. It was expensive but it would've been an arm and leg at the dealership.

Calvin was good at giving me live time updates about my vehicle. I don't like being kept in the dark & Wake up to a hefty bill. Calvin provided me pictures & Videos of the flywheel that needs to be repair. Lo and behold, it did not look good. This place doesn't just add on stuff to rack up the bill, I appreciate Calvin's businesses with integrity & Ran

If you have a Porsche that isn't under the warranty anymore where you get certain free or discounted services, I would recommend this place. The next Porsche I get will be serviced here without a doubt.

Zen Post Management Response
 
hammerchung380
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 23-Nov-2017
GREAT WORKSHOP  Posted on 23-Nov-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have nothing but positive things to say about Calvin at MSP. Calvin is bluntly honest, efficient, and truly cares about his business and customers. I say blunty because he doesn't bother if truth hurts. However, he does an outstanding job, and he knows BMWs like no one else.

I have an older BMW that has had some issues over the past few years. I have been taken advantage of by mechanics in the past and very wary every new mechanic. Before I found Calvin(MSP) , I was diagnosed with a $3,000-$4,000 fix by two other mechanics to fit my BMW E36 (past down by my beloved Dad). So, this car have sentimental value to me. I came to Calvin based on the reviews for a third opinion. Turns out none of the other "German specialists" I had seen prior to him knew what they were talking about. Calvin and his mechanic fixed the problem for half the amount and still managed to avoid any unnecessary and costly changes. And I know my old car parts are not easily available but Calvin got it running fine. My car now isn't vibrating and is running fine and very very smooth. He's trustworthy, and he knows what he's doing.

I am not the type to write review, but the exceptional service and price to restore my beloved car, I'm truly appreciative & Grateful. Calvin is a truly knowledgeable mechanic as well as high intellect (surprising) , a nice guy, and an honest man. If you have a Porsche or BMW, do yourself a favor and bring it to Calvin.

Hammer Post Management Response
 
melvynlee
Premium User melvynlee
Neutral Newbie
2 reviews
5 points
3 forum posts Joined on 08-Jul-2016
Best experience with a mechanic; skillful, trustworthy service.  Posted on 20-Nov-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I would like to share my brief experience with Calvin from MSP Far East. I sent an AUDI A4 for pre-purchase inspection, even though it was a last minute request, he was able to accommodate the request and was able to check the car thoroughly, giving tips on what to do, etc, even though I might not be able to use his service that often due to the car still being under warranty. Did not mind spending his time to give me his blunt and honest opinion, which really helped me alot. All car owners who needs a reliable mechanic should not hesitate to go down to MSP and look for Colin as he is by far the most reliable and honest mechanic that I've seen so far. Once my car warranty is over, this workshop will be the only workshop that I'd go, no doubts about that. Thanks Calvin for your help and patience. Post Management Response
 
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Merchant Logo MSP Far East Pte Ltd
4 stars - based on 59 reviews

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