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   Consumer Reviews of Vin's Car Rental Pte Ltd
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OVERALL RATING
 
8 Reviewers
5 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
5/5 Outlet Experience
5/5
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8 Reviews

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djdan319
Premium User djdan319
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 30-Oct-2016
Highly recommended car leasing company :)  Posted on 30-Oct-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I rented my car from Vin's Car Rental and their service is impeccable. Cars are well maintained and regularly sent back for servicing. If there is any issue, they will always be on hand to resolve it asap. I would recommend them to all. 👍 👍👍 Management Response
 
kellyteosg
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 24-Sep-2016
Excellent Customer Service, Best Value!  Posted on 24-Sep-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have been renting my vehicle for Uber/Grab from Vin's Car Rental for a few months now. Their rental rates are very reasonable, and their customer service is top notch. They are always contactable and ready to answer any questions that I have. Their entire team are very friendly, especially Jonny, who has been particularly helpful. I will definitely recommend my friends to rent from Vin's Car Rental! Management Response
 
Vincentkong
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 30-Apr-2012
Understanding Client Needs  Posted on 18-Sep-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Thanks Gavin and team in handling my lease and buy back scheme. Excellent service and flexibility have been rendered to suit my needs during the process which i doubt any/ many other would have. Detail explanation was given to ensure the transparency of transaction ease up our worry as a consumer as well. Keep up the good works Gavin and team. Management Response
 
Kenthong
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 02-Sep-2016
Best in Singapore!  Posted on 02-Sep-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Incredibly responsive company, superb back-up resources with minimise downtime and had never failed my numerous requests of upkeeping my rented vehicle in tip-top condition! Definitely a top choice in car solution, two thumbs up!!! Management Response
 
stevenlipets
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 19-Nov-2015
Excellent customer service!  Posted on 19-Nov-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Reasonable prices are almost everywhere in this market. But this team had gave me the best after sales service and best customer service. (best price too). Thumbs up Team Vin's Motor. Management Response
 
gerrys
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 03-Sep-2015
Personable and Professional Service  Posted on 03-Sep-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I had rented a car for uber drive for about 1 month.

Gavin and team provided personable and professional services! I had an accident one night and tyre was spoilt! Response was swift and mechanic team came within 30 mins to replace the tyre on site.

I would definitely recommend my friends to Vin's Motor if they need a rented car. Management Response
 
PL-Ang
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 03-Aug-2015
Proactive and honest business  Posted on 04-Aug-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My rented car broke down on a late Saturday evening. Answer was immediate and within an hour - car was towed away to their nearest workshop. It was make ready the next working day morning. Response was swift and follow-up was good.
Second ;Due to unforeseen reasons ; I had to terminate my rental contract
early. They not only found a replacement for me but also waive the penalty
for the remaining period of the contract. This is a "Rare" Integrity business philosophy in today "Cut-throat" Environment.
Wishing them all success in their future business ! Management Response
 
JLWw
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 27-Jun-2015
Very good service and know-how regarding Uber service  Posted on 27-Jun-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Rented a vehicle from them to do part time Uber driving. They explained to me all the details needed and provided me with the assurance that everything is done within the rules & Regulations set by LTA. Office is also very near Uber so it is very convenient. Price is reasonable considering the amount of service they provide. At the moment I have stopped doing Uber, but when I re-start again in the future, I will definitely rent from them again. Management Response
 
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Merchant Logo Vin's Car Rental Pte Ltd
5 stars - based on 8 reviews

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