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   Consumer Reviews of Audio Solution Pte Ltd
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OVERALL RATING
 
15 Reviewers
4.7 out of 5
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Technical Expertise
4.7/5 Customer Service
4.7/5
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Value for money
4.6/5 Outlet Experience
4.7/5
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15 Reviews

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MervynQuek
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 09-May-2017
Been here done that. Twice.  Posted on 09-May-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
2 years ago, i came out to this shop. With a performance car and a small budget. I got my car fixed by Ah kwang. He sorted out my messy wiring. He installed a full DLS setup on it, brought it to a competition came back with a trophy. 2 years on, i sold my car and got a harrier. I came back to him, fixed up some customized sub, some specialized amps. And now my car sounds like a competition car again. Deep pockets are a must if you want the best quality stuff. But ah kwang doesnt judge you by what car you drive or what system you install.

I have been to other shops and they dont always entertain your request for items to be fixed. Ah kwang does some of my pet projects pro bono. So that he is able to pass on these good stuff to others. Not sure how others feel, but i think he is by far the most honest person in this industry i have met. Management Response
 
BMW-M5
Premium User BMW-M5
Neutral Newbie
1 reviews
6 points
0 forum posts Joined on 08-May-2017
BRO SOUNDQUALITY COMMENT  Posted on 08-May-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Dear soundquality, I believe there might be some misunderstanding. First of all, it is never cheap to have sound system change in any car. Most audio workshop will always find out each customer’S needs and budget before recommending any system. From your description, it seems that you can afford very good audio cable. Audio solution does provide very good cable from TCHERNOV which have many different level of cable to suit each needs, and of coz, their ULTIMATE series are never cheap.

I know Audio Solution boss for quite sometimes and the way he does business seems to be alright to most customers here, he is not a hard-push guy. Should there be any problems with their setup, he will make sure that all problems are resolved even if it requires some components to be replaced, free of charge.
To participate in competition basically is to show to potential customer that they are capable of installing very high end and expensive audio system.

Whether it is expensive or not is quite subjective, unless you are able to produce your invoice and let everybody be the judge. But of coz, comparing with elsewhere like in Malaysia, it would be a different story because of rental and salary difference. Management Response
 
Soundquality
Premium User Soundquality
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Apr-2017
Beware Of This shop  Posted on 30-Apr-2017
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service1/5
  • Value for money1/5
  • Outlet Experience1/5
Super expensive and cut throat price. Regret going back to the shop. Three times went to the shop all the item sold by Boss Kwang is very expensive and no basic standard set up just want to do a quick set up. Sim Lim Square style of selling and ah beng's set up ( competition set up ) Take me as a stupid fool. L'm a men with my words, l do not accuse him nor feed words into his mouth. From the beginning of the sales all along he never mentioned to me about Micro Precision 3 series he just talk about 5 series. When setup, Micro Precision 3 series add 5 series mid range becomes Micro Precision 5 series. If l had not meet my two friends at the car park l wouldn't have known what is going on. 3rd time went back, paid again to get things settle Shop front looks good with many prize won. First look at the Boss, is a nice guy but after dealing with him, a cunning person with a smiling face. Set up 3 way front active with a cheapskate speaker cable and cheapskate RCA cable. Keeps telling me competition set up tuning ( ah beng's style ) guess l think he doesn't know what is call music. Hello do you understand what is call personal use, l am not going for competition with loud sound effects and left sound is left sound right sound is right sound. Do you understand what is call music. And don't forget who is going to drive with such a loud music and when switch to minimum volume the sound effects is not there. What is this ask yourself. Item which l had purchased active subwoofer, back camera, hands free kit, micro precision 5 series 3 way, AP8.9 bit processor set up with very very cheap speaker cable and cheapskate RCA cable. All item sold to me at super expensive and cut throat price cos l am a stupid fool to him Boss Kwang. Do you know why am l writing in, piss off with the setup and the price. The last item which l had make a purchase hands free kit $120. Hello how many set you want, same item with installation $50. You take me as a fool and l will make public to let everyone know. Management Response
 
zlawz
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 11-Jan-2017
FOCAL Sound for my BMW  Posted on 11-Jan-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Ah Kuang is very experienced and conversant with setting up audio systems for BMW cars. Great Services and Worksmanship.Strongly Recommended! Management Response
 
coolbluepica
2nd Gear
7 reviews
174 points
555 forum posts Joined on 02-Apr-2015
Professional Audio shop ever came across.  Posted on 15-Jun-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I went over aimlessly and Vincent has been able to fine tune to my requirements and budget. Patiently explained on technical aspects and the set up. Good workmanship as they handle my new car with care, and wirings properly done up & Neat. Done in aircon studio and not sweating as like other workshops. Management Response
 
GeraldNg
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 13-Jan-2016
Happy customer  Posted on 17-Apr-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Went down on a sat morning and met boss Kwan. He was sincere in spending time to explain to an ICE newbie like me. After some consultation, decided to go with what he recommended as well as what I also wanted. His staff were also friendly and had good workmanship. Shop was clean and tidy, with nice displays of the brands he carried. Will be visiting back again for other upgrades in future. Management Response
 
mbhojwan
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 07-Jan-2016
Purchased a new audio Pioneer headset  Posted on 07-Jan-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Great Service !! Friendly and very knowledgeable !! Would highly recommend them. Management Response
 
LincolnLee
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 14-Oct-2015
Service standard  Posted on 16-Oct-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I was there few days back without any intention to upgrade the sound system now and also deciding which company I should go.. At audio solution. Not only the visual merchandise was great! The staff patiently explained to me what are my requirements and recommended based on my needs. On the spot get the sound enhance on the spot. Great service attitude Management Response
 
ToyotaCamry88
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 10-Oct-2015
Excellent Skills, Resonable Pricing  Posted on 11-Oct-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went down all the way from west to have my Camry installed a set of Pioneer audio/reverse cam + Focal Sound system. Professionally done, good advices given on audio/system maintenance. Prices was definitely reasonable compare to far bigger garages. Strongly recommended if you need professional work to fix your car a good audio for a great drive. Management Response
 
Chuenchie
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Jan-2013
A place that is different from the rest  Posted on 04-Oct-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Was there to install a set of ground zero speakers for my ride. I believe the quality of the product is same everywhere and what make a different from the rest is their workmanship and service being rendered. Had a friend who had installed a set of speaker at another audio shop and realised the connection became rusty due to poor workmanship. Ah Guang took the extra mile to ensure that the speakers are "Waterproof" T protect my new investment so that i will not have that similar experience. He is also very patient in answering to my queries. 2 thumbs up to them and will definately intro to anyone who wants to upgrade their ride's audio system! Management Response
 
Rascal407
1st Gear
1 reviews
59 points
51 forum posts Joined on 31-Dec-2004
Good workmanship with reasonable price  Posted on 01-Oct-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Installed my audio system which i dismantle from my old car. Installer is very knowledgeable with very good workmanship. The tuning was much better compare to my previous car. Highly recommended for anyone looking to install audio on their car. Management Response
 
Flash23
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 04-Apr-2013
Jordan Chang  Posted on 25-Sep-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Recommended by a friend. Friendly staffs, very good workmanship with affordable price and good after service. Management Response
 
Miraclefly
Neutral Newbie
1 reviews
9 points
6 forum posts Joined on 18-Jul-2009
Trusted vendor  Posted on 21-Sep-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
For someone who does not have a clue on the value of ICE, I will put my money using their service. Had mine done at a fraction cost compared with other vendors and very happy with the result. Best of it, you can choose to upgrade part by part if budget is of a concern.

It's not easy to find a trustworthy vendor. Management Response
 
Jonny7733
Premium User Jonny7733
Neutral Newbie
1 reviews
5 points
3 forum posts Joined on 02-Aug-2010
Nice & comfortable place to do your audio!  Posted on 21-Sep-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Good range of products! Did my sound processor there. The environment for the staff to work on your car was very comfortable unlike standing under the brazing sun. Hence that will ensure your car interior and wiring are being well taken care of. Management Response
 
TngSzeYang
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 18-Sep-2015
Good service n workmanship  Posted on 18-Sep-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very good service n workmanship. Settled my bmw audio issue n great knowledge on conti car audio system as well. Enjoying every moment nw whenever im driving. Workshop concept is nice. Will b going back for my sound proofing. Management Response
 
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Merchant Logo Audio Solution Pte Ltd
4 stars - based on 15 reviews

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