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   Consumer Reviews of S M Performance Pte Ltd
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5.0
 
30 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0
review user
Nathanael Chak, Owner of BMW X5, verified customer
Service level, honesty and workmanship gives me a peace of mind  Posted on 27-Dec-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have done all my servicing and repairs at SM Performance since they started operations. Their response time is vey fast, workmanship is good and always advise me well on what parts should be changed and also what can wait which i appreciate they most as they always show that they are honest and care for clients. Their service level, honesty and workmanship gives me a peace of mind when I send my car to them which is why I will always and only go back to them for all my cars. Highly recommended. - Nathanael Chak, Owner of BMW X5 SKV62--L
 
MSeth
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 23-Jun-2023
Mechanic Ah Hao  Posted on 23-Jun-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Servicing and Maintenance done up well and with efficiency. Honest and transparent when it comes to transactions and problems of the vehicle with proper and simple solutions when needed and addressed. In Short, mechanic is a Problem Solver, would recommend to others.
 
review user
Aloy, Owner of Honda Vezel, verified customer
Service excellence and knowledgeable staff  Posted on 18-Feb-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Service excellence and knowledgeable staff who explained to me in full details about everything that I was unsure of when I was there to view a car. Place is beautiful and comfy befitting of a car showroom. All in all a great experience and I left a happy customer. Definitely recommend to other car drivers. - Aloy, Owner of Honda Vezel SLK41--E
 
review user
Jasper, Owner of Audi A4, verified customer
Great service  Posted on 18-Feb-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Ask for Shawn , he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. - Jasper, Owner of Audi A4 SNE2--H
 
review user
William Ng, Owner of BMW 316I, verified customer
Would highly recommend them  Posted on 14-Feb-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I went there with air con issues, they managed to diagnose it within an hour and fixed it within a day. My Aircon has been giving us so much problems and now finally it’s solved. Kudos to the team. Would highly recommend them to my friends. Thanks to the mech ah wei - William Ng, Owner of BMW 316I SNH98--G
 
review user
Nitish, Owner of MercedesBenz GLA180, verified customer
Highly recommended  Posted on 13-Feb-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very reliable service providers, highly recommended. Thank you - Nitish, Owner of Mercedes-Benz GLA180 SNE5--X
 
review user
Ming, Owner of Honda Civic, verified customer
Servicing done was efficient and hassle-free  Posted on 12-Feb-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Servicing done was efficient and hassle-free. Mechanic is also very knowledgable and friendly. - Ming, Owner of Honda Civic SND48--C
 
review user
Louis, Owner of Mazda 6, verified customer
Very professional  Posted on 10-Feb-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Reasonable price and very professional on car svc and repair. - Louis, Owner of Mazda 6 SNJ45--P
 
review user
Rudiati, Owner of BMW 640I, verified customer
Highly recommend  Posted on 09-Feb-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Highly recommend for Liqui Moly Packages, value for money - Rudiati, Owner of BMW 640I SGU11--Z
 
review user
Muhammad Syafiee Bin Fidrishah, Owner of Volkswagen Jetta, verified customer
Best I've experienced  Posted on 02-Feb-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
had some issue with my coolant. keeps draining out. send to a random workshop but problem still persist. Went to S M everything settled within a day. Updates were given before changes and repairs were made. The follow up was the best I've experienced. - Muhammad Syafiee Bin Fidrishah, Owner of Volkswagen Jetta SKX63--S
 
review user
Kent Ching, Owner of Mercedes Benz E250, verified customer
Amazing service and efficiency  Posted on 01-Feb-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Amazing service and efficiency, extremely nice lounge to hangout while waiting for my car. Jack the service advisor was very meticulous and detailed in his explainations - Kent Ching, Owner of Mercedes Benz E250 SKW22--A
 
review user
Jonathan Ng, Owner of BMW 430I, verified customer
Highly professional and transparent  Posted on 27-Dec-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
S M Performance was highly professional and transparent. Would recommend them to anyone in need of their services - Jonathan Ng, Owner of BMW 430I SLV42--Y
 
review user
Roy Tan, Owner of BMW 520I, verified customer
Overall I felt their expertise and services are fantastic  Posted on 27-Dec-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had my 1st car servicing after my purchased with Trade It. Overall I felt their expertise and services are fantastic. Saved couple hundreds after listen to their advice and had a small issue solved. Great experience! - Roy Tan, Owner of BMW 520I SNE11--C
 
review user
Haresh, Owner of Mercedes Benz A200, verified customer
Always willing to go the distance to figure out a solution  Posted on 27-Dec-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Always willing to go the distance to figure out a solution. I not had a negative experience to date. The Technicians and Boss have both been pleasant to interact with. The outlet is also very well equipped for waiting (when necessary) customers, it has the necessary to keep comfortable. - Haresh, Owner of Mercedes Benz A200 SMQ56--D
 
neekpee
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Jan-2022
Great all rounded service offering  Posted on 09-Feb-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
They helped with the successful export on my old defender and servicing of my new pre-owned car car. Darren and the team offered balanced advice and were never too pushy. Servicing work as top notch with experienced mechanics and value for money as well. Highly recommended one-stop shop for all your vehicle needs.
 
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Merchant Logo S M Performance Pte Ltd
5 stars - based on 30 reviews

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