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Unique (since 1995) Pte Ltd is the specialist in protecting the paint of your car using the CSII technology hailing from the USA.

28 Nov 2012

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Introduction


Unique (Since 1995) Pte Ltd started way back in 1995 and now boasts numerous branches in Singapore and a newly opened enterprise in the USA. The company was incorporated in 1995 when Chang How, an offshore technician, and two of his friends started Delco Auto Grooming Centre in a rented car lot at a petrol kiosk, with just S$4500 in capital. Unfortunately the partnership did not sustain and dissolved within the year.

Unique (since 1995) Pte Ltd has been through tough times to get to where it is today
Company Restructure

Chang How remained in the automotive industry and single-handedly continued the business. He started off by renaming the company to Unique Car Beauty Shop and moved operations to a small workshop, the size of one parking space.

In 1997, Unique had three workers and struggled with the business, despite offering numerous services that included interior steam cleaning, disinfecting car upholstery, polishing and engine bay cleaning. 3 years later, in 2000, leather restoration was added to the range of services offered.

In the same year, Sherine Chan joined the company and in 2004, the company underwent a significant transformation. Chang How moved from his single parking space and upgraded to a full workshop. The company's name was also changed to Unique (Since 1995) Pte Ltd.

Unique (Since 1995) Pte Ltd has undergone tremendous change since its humble beginnings back in 1995. But one thing remains - their philosophy.

Expanding the business, Unique (since 1995) Pte Ltd now boasts a team of professional technicians
Company Philosophy

Unique (Since 1995) Pte Ltd aims to deliver quality services, both before and after sales. They value word-of-mouth higher than media advertising and ironically, most of the company’s sales were secured through the former means.

The company's philosophy is echoed by Chang How, the Director of Unique (Since 1995) Pte Ltd.

"It is our promise to customers to deliver quality services and products, both before and after sales. In our view, the best advertisement is not provided by the media, but through the recommendations of the customers' friends and relatives. In fact, most of our sales are secured through word-of-mouth upon recommendation from our satisfied customers."

While most corporations promise the best sales experience most also fail to deliver. This is what makes Unique (Since 1995) Pte Ltd unique among the rest. They deliver on their promise.

Unique (since 1995) Pte Ltd has expanded to offer a wide range of products and services
Business Expansion

Starting with just three men, from 2010 they expanded and operated from more branches in Singapore with 30 employees and more than 80,000 track records - and are still growing. More notably, they even have outlets in other regional countries like Indonesia, Philippines, Thailand, Mexico, U.A.E, Cambodia and Bahrain with more coming along the way.

In 2011, Unique (Since 1995) Pte Ltd opened their first international branch in the sunny state of California, USA. Venturing into overseas markets allows the company to further extend their products and services to affluent individuals there.

With expansion in California, Unique (Since 1995) Pte Ltd started another subsidiary - CS-II International Inc to manufacture and distribute the products worldwide. Unique (Since 1995) Pte Ltd views the USA as an upcoming market for cosmetic services. Bearing that in mind, they will be opening the CS-II International Training Institute that teaches the technical know-how.

Besides operating in Singapore and US, they have operations in Philippines and an upcoming enterprise in the UAE.

Organisations and companies often want to get certified to ISO's management system standards although certification is not a requirement. However, the main reason for wanting to get certified is to improve the efficiency and effectiveness of company operations. This certification entails the company to meet customer preferences, fall within the context of a risk management programme and even help motivate staff by setting a clear goal for the development of its management system. As tough as it may be, Unique (Since 1995) Pte Ltd went ahead to be accredited the ISO 9001:2008 as well as ISO 14001.2004 certification. This further ensures that their products and services are safe, reliable and of good quality.
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Merchant Information

Address

:

53 Ubi Avenue 1 #01-40 Paya Ubi Industrial Park S(408934) (map)

Phone

:

64631311

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