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   Consumer Reviews of DrGlass (S) Pte Ltd
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OVERALL RATING
 
96 Reviewers
4.9 out of 5
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Technical Expertise
4.9/5 Customer Service
5/5
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Value for money
4.9/5 Outlet Experience
4.9/5
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96 Reviews

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Panhard
Premium User Panhard
4th Gear
1 reviews
877 points
873 forum posts Joined on 13-Jul-2009
Superb repair on windscreen crack  Posted on 15-Feb-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Vincent was very professional from the very start when I contacted him till the farewell after the repair was done.The repair done on my car's crack windscreen measuring about 3cm in diameter was simply floor-less. Truly beyond my expectations. The windscreen crack had disappeared only visible was a pin hole mark. His service not only saved me money but also made my day! Will surely recommend to any one in the same situation. Best thing was all was done at my door step.
Thanks a million Bro!
Management Response by DrGlass (S) Pte Ltd
24-Feb-2014

Hi mate

Appreciate that you like my work.

It's indeed my honor to perform on your car :)

Take care

Cheers
Vincent

 
Andyongbumbum
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Jan-2014
Repair Windscreen pit chip  Posted on 30-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Hi
Chanced upon DrGlass website. Arrange an appt. with Vincent, and he was very accommodating. He was very honest in assessing whether there was a need for repair. I wanted a repair done so he helped with it and the workmanship is excellent, repair was done up in 15-20 minutes. Also advised me on how to clean windscreen properly. Would recommend to friends about his service should they need. Cheers Vincent!
Management Response by DrGlass (S) Pte Ltd
03-Feb-2014

Hi mate

Appreciate that you like my work.

It's indeed my honor to perform on your car :)

Happy CNY !

Take care

Cheers
Vincent

 
zihao87
Premium User zihao87
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 26-Jan-2014
Glass crack repair  Posted on 26-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Vincent was very good and experienced in repairing. His service is excellent and is highly recommended. Thanks once again and job well done!
Management Response by DrGlass (S) Pte Ltd
03-Feb-2014

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Happy CNY

Take care

Cheers
Vincent

 
andrewtay
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 20-Jan-2014
Prompt and Professional  Posted on 21-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Vince is quick in attending to my call. Instead of having to wait for days, I was able to get my problem rectified pretty fast and professional.

A friendly and unassuming guy who is always ready to help and offer advice.

Anyone with windscreen or headlamp issue should give him a call for assistance or advice.
Management Response by DrGlass (S) Pte Ltd
03-Feb-2014

Hi mate

Thanks for your compliment :)

It was my pleasure repairing your car.

Have a great CNY

Cheers
Vincent

 
Fishmarket
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 27-Dec-2009
Headlight restoration (Very polite and excellent quality work!)  Posted on 20-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Vincent was early for our appointment and took great lengths to explain what he will be doing. Amazing work done on my car as commented by those who have seen my lights before and after. Two thumbs ups!
Management Response by DrGlass (S) Pte Ltd
03-Feb-2014

Hi mate

Appreciate that you like my work.

It's indeed my honor to perform on your car :)

Happy CNY !

Take care

Cheers
Vincent

 
Wonggz
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 16-Apr-2009
headlight restoration  Posted on 14-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
headlight was chalky and yellowish. Thanks to Vincent with his superb worksmenship, my headlights were restored back to crystal clear!

The entire process took approx 40min and meanwhile he explains patiently what he is doing. Very good quality service rendered from him! Highly recommended, do look for him or Dr Glass!
Management Response by DrGlass (S) Pte Ltd
20-Jan-2014

Hi mate

Appreciate that you like my work.

It's indeed my honor to perform on your car :)

Sometimes it's nice to see old damage headlamp being restored to new condition and the smile on others face :)

Happy CNY !

Take care

Cheers
Vincent

 
Msivia
Premium User Msivia
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 09-Jan-2014
Windshield crack  Posted on 09-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Car windscreen got hit by a stone leaving a crack. Workshop recommended changing it. Called Vincent from Dr Glass and he repaired the crack in 20mins. No downtime for the car and at a reasonable rate.
Management Response by DrGlass (S) Pte Ltd
20-Jan-2014

Hi mate

Appreciate that you like my work.

I just love the feel of repairing and restoring cars :)

Happy CNY !

Take care

Cheers
Vincent

 
Sailor70
Premium User Sailor70
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 25-Mar-2011
Headlamp Restoration  Posted on 02-Jan-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Chanced upon DrGlass on fb. After going through some past restoration works posted by Vincent I knew I was on to something amazing. 1 day later and the magic was performed on my ageing car.
Great work Vincent! I am 100% satisfied.
Cheers...
Management Response by DrGlass (S) Pte Ltd
20-Jan-2014

Hi mate

Appreciate that you like my work.

It's indeed my honor to perform on your car :)

Happy CNY !

Take care

Cheers
Vincent

 
odrbenz
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 27-Dec-2013
Excellent Service & Quality Work!!  Posted on 27-Dec-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
What else can a customer ask for?? Vincent was responsive, accommodating, friendly and most importantly the quality of work was superb!! Had a small chip and crack right smack in the center of my front windscreen:( Procrastinated for awhile before deciding to try out Dr Glass. The repair was well done, like the chip and crack was never there !! Well done Vincent !! Highly recommended!!:)
Management Response by DrGlass (S) Pte Ltd
02-Jan-2014

Hi bro

Appreciate it.

It was nice chatting with you :)

Tc and have a great 2014

Cheers
Vincent

 
phuacsnus
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 23-Dec-2013
Windscreen Scratches Restoration.  Posted on 23-Dec-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Windscreen got a scratch line due to unknown foreign object stuck on wiper during a raining day. Contacted Dr. Glass; Vincent came to the aid at site and within less than an hour, the irritating scratch line is gone. Excellent & Professional service at a very reasonable price.

Dr. Glass is highly recommended for your windscreen scratches restoration/cracks repair.
Management Response by DrGlass (S) Pte Ltd
02-Jan-2014

Hi Phua

Thanks for your kind comment.

The pleasure was mine restoring your new car.

Cheers to a new year 2014
Vincent

 
Tom888
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 22-Dec-2013
Goodbye to very foggy lights  Posted on 22-Dec-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Despite worse than normal foggy headlamps, Vincent knew how much to sand down, step by step to the finer grade. This is a skill, not just a procedure anyone can do. The hard UV blocking coat is special and not easy to come by. Good skills and good materials. He did an excellent job!
Management Response by DrGlass (S) Pte Ltd
23-Dec-2013

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Glad you like it. Yes, for European cars their headlamp are harder to sand us to their polycarbonate nature.

Glad your night vision has been recouped.

Take care

Cheers
Vincent

 
Windkel20
Premium User Windkel20
3rd Gear
4 reviews
351 points
57 forum posts Joined on 28-Aug-2013
Excellent work!  Posted on 20-Dec-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Just had my IS headlamp restoration with Vincent. Nice young chap who will answer all your queries patiently. Very hardworking. Very convenient. Just park car at office then Vincent will do swee swee for you. Very good job. Perfectionist work. Even re-do the UV coating again just cos the 1st coating abit not even.

Will take care of your ride like his own ride. Thumbs up!!! Sibei gd de service. Definitely recommended!
Management Response by DrGlass (S) Pte Ltd
23-Dec-2013

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

The parking for 2hrs cost $12! Anyway it is always a self satisfaction seeing a happy bro walking away.

Take care

Cheers
Vincent

 
jameslimkl
Premium User jameslimkl
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Dec-2013
Repair.of.hairline crack on windscreen  Posted on 20-Dec-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Dr Glass helped me to save $$$ and also ease my concerns over safety.when driving.

The repair took only less than half an hour but the finished job is of high quality. I highly recommend Dr Glass for repairs of such nature.

Thanks Dr Glass
Management Response by DrGlass (S) Pte Ltd
23-Dec-2013

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Cheers bro and have a safe driving.

Merry Christmas!

Take care

Cheers
Vincent

 
Alvinchen84
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-Sep-2013
Watermark issues  Posted on 18-Dec-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Had been trying a few product to clear the watermark. Apparently, it got worse. Came across DR GLASS. Just gave it a shot.

Work carried out:: Did minor stone chips before starting any removal of watermark. Indeed, well covered. After which, Vincent starts to tackle the watermark stains.

Overall: Workmanship superd. Friendly guy and did taught me how to maintain windscreen. It's another knowledge to learn ya. Thanks bro

regards, Alvin
Management Response by DrGlass (S) Pte Ltd
23-Dec-2013

Hi mate

Appreciate you like my job. It is my honor being chosen by you.

Glad you like it. And nice chatting with you too:)

Take care

Cheers
Vincent

 
RichardTan135
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Dec-2013
Windscreen repair + headlight restore  Posted on 16-Dec-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Called Vincent on last Friday for a crack repair and was schedule to my convenience timing on Sunday afternoon.

Was scheduled on 5-6pm and received a message from him apologizing that he would be late. But at around 5:15pm he called me and said he reached my multi storey carpark already!

When he was repairing my windscreen crack, out of good concern, he also repaired my other small surface chipfor free!

During the repair he show me his company brochure and I asked him about restoring my headlight. Luckily my car was his last job of the day and he was excited to restore my headlight for me.

The restoration takes quite a while around 2hrs of job but that is because my car headlight was severed oxidized.

Watched him sanding my headlight and I must say this young chap really got what it takes. In the ending of restoration I was extremely surprised that my headlight was reborn!

Advice was also given not to wash car for around a week.
In summery
Excellent workmanship, reasonable charges and friendly chap.

Keep up the good work and enthusiasm !

Highly recommend to anyone who wishes to repair their windscreen and headlights.

Regards
Richard
Management Response by DrGlass (S) Pte Ltd
16-Dec-2013

Hi Bro Richard

Thanks you for your kind word and it was worthwhile chatting with you and gaining precious knowledge.

Glad you like it and remember not to wash your car for a few days. Raining doesn't matter.

Cheers
Vincent

 
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Merchant Logo DrGlass (S) Pte Ltd
4 stars - based on 96 reviews

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