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   Consumer Reviews of Autoimage Enterprise
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4.9
 
287 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.9

review user
Gessert Lim, reviewed on Facebook
Enjoy a great sound without much costly upgrade  Posted on 02-Jan-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went there to replace door seal for sound proof did >6 months ago, friendly staff had his job done neat and nice without charges. Looked around speaker, and urged to had a non-obligated trial for the quality of DSP (Esatto MA-D4), listening to its amazing sound enabled my Rainbow DL listening its details & staging of the sentimental musics. BIG thanks to his experienced boss, Ted, who tweaked the sound suits my "musical" taste. Thumbs up to Ted and his great friendly team's recommendation for such a valuable upgrade. DO not miss it for saving bucks to enjoy a great sound without much costly upgrade. THANK YOU!!! - Gessert Lim
 

review user
Gary Gay, reviewed on Google
Professional advice on the suitability of speakers  Posted on 21-Dec-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great buying experience... Ah Hua provides professional advice on the suitability of speakers based on the music we listen to. He patiently explained the different speakers eventhough I'm on a small budget. Honest business and staff. - Gary Gay
 

review user
Derrick Loegiman, reviewed on Facebook
Very helpful and knowledgeable  Posted on 19-Dec-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Look for Ted. Very helpful and knowledgeable. Thumbs up and super recommended. - Derrick Loegiman
 

review user
Lawrence Li, reviewed on Facebook
Technical knowledge, workmanship and after-sales service is top notch  Posted on 17-Dec-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have been their returning customer over the past 10years, Ted & his team's technical knowledge, workmanship and after-sales service is top notch, never disappoints. Recently went back to install the iroad x9 with battery pack, quality of service is outstanding despite the crowd of customers. I will continue to support them for years to come! - Lawrence Li
 

review user
Kim Lam, reviewed on Facebook
Profession and approach. No hard selling attitude in recommending products.  Posted on 25-Nov-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had recently installed plug n play Essato package in my X3 G01. After talking to Ted briefly I have decided to install Esatto Comado CO-D6 DSP Esatto Unser sear Subwoofer Esatto Front n Rear speakers + tweeters Through the process, Ted was very approachable and very willing to explain the different brands of products and why he recommend Esatto package. The outcome was very good and I went back to Ted for fine tuning and is very pleased with it. I first installed my in car camera with Autoimage 8 years ago now I am back to them for ICE. I really like their profession and approach and no hard selling attitude in recommending the products. I highly recommend Autoimage should be the store to visit if you are considering quality sound system for your ride and trustworthy vendor. Thank you Ted and team. I am happy with my installation. - Kim Lam
 

review user
Sebestian Tan, reviewed on Google
Great service  Posted on 19-Nov-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great service. They will try to understand what type of music you like and your budget before recommending any ICE. Feel free to audition different speakers before deciding on what is suitable for you. Ended up with a pair of Italian speakers that has good mid range. Great if you like to clear vocal with good sound staging. After installation, they will tune your ICE for you to try and get a balance sound. - Sebestian Tan
 

mansonsvperstar
Neutral Newbie
4 reviews
0 points
0 forum posts Joined on 11-Jan-2016
Fantastic workmanship!  Posted on 16-Nov-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This is my 6th visit to Autoimage since 2011. As always, I left the shop with a smiley face after installing Esatto Comado CO-S62 and DSP for my ride. The workmanship is fantastic, they dismantling the doors, dashboards and seats carefully without leaving any scratch or stains. They are not pushy with their products, only recommending the ones based on my preference and type of music that I listen to. After the installation is done, Ted took over the tuning and you can clearly see that he takes pride in his work. There were a few times he asked his guys to re-wire the cables as he is not satisfied with the results even thou i am fine with it. His expectations of himself and his team is top-notch and you can be assure that your ride is in good hands.
 

review user
Xzads Tan, reviewed on Facebook
Fast and great service!  Posted on 10-Nov-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Visited Autoimage and Ted was there to let me try out and feel their Esatto Product. After trying many songs, i decided to try out at other shops but in the end, i decided to get the Esatto Comado CO-S62 Component speakers and tweeters, Rispetto RO-PS69 sub-woofer, Comado CO-D6 DSP and later on upgraded to the Passione Argento AT-D6 DSP from Autoimage. The final sound effect was amazing for my small car (Honda FIT) Firstly the bluetooth connection can totally bypass my head unit and play using my iphone or android phone without any interruption. Vocal, instruments, bass were amazing and consistent through out from the speakers and tweeters. if i want to use my head unit to play, it is still possible as the DSP is also connected to the head unit. the outcome is also fantastic. i was able to get high quality songs burn into CD and play on it. I can also connect my phone using iphone cable to the head unit and play as well. The sub-woofer which i was worry about the size and whether it can be fitted below my driver seat was quickly diminished as Ted and his staffs show me how it is fitted nicely. Sub-woofer also pack a punch for its size. really good for small cars. Lastly, Ted and his team were able to meet my budget and installation was done in less than half a day and he updated me when it was ready for collection. Great service throughout. Thank you Autoimage. - Xzads Tan
 

review user
Choo Hong Xian, reviewed on Facebook
Very approachable and professional  Posted on 06-Nov-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had my previous ride refitted with two pairs of Focal speakers. Ted and his team were professional and not pushy in sales. Very approachable. Definitely one of the better audio workshops out there. Will visit them again when it's time to upgrade my current ride. Recommended! - Choo Hong Xian
 

review user
William Lim, reviewed on Google
Awesome Services Provider!  Posted on 02-Nov-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Have a great experience with one of the Staff "Ah Hua". He is friendly and given a lot of suggestions to cater my needs. My passenger door happen to to be down by not able to lock. He went extra mile and help me to fix up for me . Thumb up to AutoImage!!! Anyone looking to fix a good Audio, this is the place you want to be! Awesome Services Provider! - William Lim
 

Quantem
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 19-Aug-2011
Fantastic work by the Team!  Posted on 18-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Have been with Autoimage for at least 8 years now, and they have never failed to deliver. This time, they have outdid themselves! Felt that my setup was getting too small to hide in the passenger seat, so decided to upgrade to new sets of amps and shift my entire setup to the boot. Approached Ted and his team to handle it. Ted patiently explained what was needed and what items can be kept or needed to change. So ended up with a full Esatto Rispetto. Had to leafve my car at the shop for a few days as Ted and his team needed a few days to customize my rear boot for my setup. I requested to keep my spare tyre at the same time not to lose out too much in my boot space. So a lot of though had to be put into the design of it. He would update his progress every evening. He could only do the customization in the evenings/nights as it needed a lot of thought and work, which could not be done in the day as there are streams of customers coming in at all times. His team was also very professional and handled all equipment with great care. The final product was fantastic and was beyond my expectation. After some tuning, my systems sounds even better than before (pls see my review on Esatto Rispetto amps). Great job Autoimage. Would definitely recommend anyone who wants to have an upgrade on audio to visit him.

5 Review Photo(s)

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review user
Adrian Ssm, reviewed on Facebook
Truly excellent customer service!  Posted on 16-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had a buzzing sound in my car which Ted and his team helped to patiently troubleshoot and solve, despite the fact that it was not related to the works they were doing on my car. Truly excellent customer service! - Adrian Ssm
 

review user
Desmond Kho, reviewed on Google
Friendly staff and reasonable pricing  Posted on 14-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Friendly staff and reasonable pricing. All the staffs are very friendly and helpful. - Desmond Kho
 

review user
Andy Tjiawi, reviewed on Facebook
Truly professional and accommodating  Posted on 06-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Superb service! Ted and his team are truly professional and accommodating. Their shop has audio set up that u can try out before making your decision. They are not pushy at all and you'll feel at ease dealing with them! Thanks again! - Andy Tjiawi
 

review user
Be Phua, reviewed on Facebook
Knowledgeable Boss & team members  Posted on 05-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Highly knowledgeable Boss & team members.Never fail in recommending n always compromising on individual budget n demand.GREAT PLACE TO BE IN AND AT.KUDOS.... - Be Phua
 
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5 stars - based on 287 reviews

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