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   Consumer Reviews of Hertz Singapore
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4.1
 
35 Consumer Reviews
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Technical Expertise
4.0 Customer Service
4.1
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Value for money
4.0 Outlet Experience
4.1

review user
Martin, reviewed on Google
Wonderful follow up by Xavier  Posted on 22-Jul-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thanks for Xavier for helping me to get my new vehicle. Wonderful follow up services. Highly recommend for him and hertz car lease services - Martin
 

jeanniezx
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 28-Feb-2024
Great experience with Francis  Posted on 28-Feb-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Was looking to lease a new car and got the chance to speak with Francis from the leasing team. He patiently answered all my questions and even offered to drive to my doorstep for a test drive. My experience leasing with Francis has been nothing but exceptional.
 

review user
Ivan Tan, reviewed on Google
Awesome rental service  Posted on 25-Feb-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had an awesome time renting a BMW 116 Diesel from Hertz Singapore! Huge shoutout to Mr. Husni for the prompt follow-ups. Also, big thanks to Ms. Pearl for handling all the paperwork smoothly. Thank you all so much! Got to cruise around Singapore in my dream car, making my best friend's visit from Sydney extra special ️ Definitely giving Hertz Singapore two thumbs up and recommending to all! - Ivan Tan
 

review user
Vikas Gore, reviewed on Google
Friendly and efficient service  Posted on 22-Feb-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The service at the Alexandra Road location is excellent. I particularly appreciated the friendliness and efficiency shown by Abdil. - Vikas Gore
 

review user
felicia tan, reviewed on Google
Excellent service and advice  Posted on 22-Feb-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This is my first time getting a car from Hertz while awaiting for my new car arrival. The service and advice I received from Abdil is excellent. The whole arrangement experience is so good and car was delivered punctually at my house door step. Thank You so much for putting customer's needs at the core of you have done. Great job, Abdil. Will definitely look for you again. Excellent, excellent work. THANK YOU ️Felicia - felicia tan
 

review user
Arthur van Hoff, reviewed on Google
Great service  Posted on 14-Feb-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great service - Arthur van Hoff
 

review user
Nelson Quek, reviewed on Google
Thank you Hertz for the end-to-end service!  Posted on 08-Jan-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented a white BM for Wedding Bridal car. Was served professionally by Abdil and Team. Even had a free upgrade due to availability. Highly recommended for the quick response and also how good and clean the condition of the car was! Thank you Hertz for the end-to-end service! - Nelson Quek
 

review user
Ho Loon Kong, reviewed on Google
Awesome services from Abdil  Posted on 30-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I received awesome services from Abdil when I rented my car on 30 Dec. He explained the terms of the rental clearly and succinctly, and made the entire process smooth and efficient. Upon the car return, he was there again to collect the keys and completed the handover process in less than 10min. He deserves a big thumbs up for excellent service. Well done Hertz! - Ho Loon Kong
 

review user
Muhammad firdaus Jamil, reviewed on Google
Honest and friendly staff  Posted on 22-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Honestly, well knowledge service staff. Friendly staff ever. The best experience I have and the rates are reasonable fair with others renting car agency - Muhammad firdaus Jamil
 

review user
Magdalene Tay, reviewed on Google
Experience with Hertz is very good  Posted on 19-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My experience with Hertz is very good. All the staffs are very helpful and friendly. Thank you for your services. - Magdalene Tay
 

review user
Lee Hui Poh, reviewed on Google
Car in superb condition  Posted on 19-Dec-2023
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Great service from Abdil, Husni & Gerald! The car was clean and superb in the whole process while renting the car was fast. Thank you! - Lee Hui Poh
 

review user
Andy Liu, reviewed on Google
Appreciate their superb service!  Posted on 14-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Have very good experience with renting from husni and gerald! And specially abdil! Thanks for help with booking and facilitating the hand over of the car! Will definitely come back to rent again from them and appreciate their superb service! - Andy Liu
 

review user
Dan Christian, reviewed on Google
Great service from Abdil  Posted on 04-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great service from Abdil . Reasonable price for such a great and new car( Peugeot 508) - Dan Christian
 

review user
Md Faizal Md Husain, reviewed on Google
Thanks for the wonderful service  Posted on 25-Oct-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Abdillah, Nabilah and Husni was extremely professional and friendly. Thank you for the wonderful service - Md Faizal Md Husain
 

review user
Geraldine Sam, reviewed on Google
Bad customer service  Posted on 16-Oct-2023
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
Booked a car and on pick up they gave me a different car without add ons like camera and sat navigation which we requested. Really bad customer service. - Geraldine Sam
 
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4.5 stars - based on 35 reviews

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