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   Consumer Reviews of KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
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4.9
 
97 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.6

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vix3
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Aug-2022
Disappointed with servicing  Posted on 09-Aug-2022
  • Technical Expertise4.0
  • Customer Service1.0
  • Value for money4.0
  • Outlet Experience1.0
First time servicing my honda with KGC due to good reviews read online. Workshop is pro looking. Staff recommended change of brake fluid due to leaks. However did not release the air in brake fluid and brake pedal felt soft and spongy when i was driving back. Had to waste time to drive back for mech to check and fix again. Car is for my wife to drive kids to school daily so i'm angered by such mistakes made that may have resulted in accidents as my wife my not drake well with the soft brake pedal. Very disappointed that such simple check was not done by mech or ensured by supervisor after the servicing. Maybe it's the unmotivated mech or simply revealed the poor quality check of the system. It's unfortunate because i was looking for a good workshop that i can go back to in future but not Totally Lost Trust in the workshop due to this bad experience. Maybe this workshop only pays good attention to continental cars. KGC also quite ulu without nearby eateries within walking distance. Anyone reading this has good workshops to recommend for Honda Vezel servicing in the AMK or Ubi area? Preferably with more amenities nearby the workshop while waiting ~3hrs for car?
 

Dven
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-May-2009
Honest and reliable workshop  Posted on 06-Mar-2022
Thank you Raymond and team for work. Went in as early as 8.45am over weekend and staff are there already. Got recommendation for the change and quoted the cost. Decided to go with KGC after nego on discount few days later. After the change, Raymond had helped me to reduce further cost after confirming that some parts are still intact and does not need to change out, thus saving about another near $900. Good works guys and thank you again. Can feel the car is more stable and safer.
 

Jasin
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 13-May-2022
Reliable and honest woekshop  Posted on 12-May-2022
Friendly and professional services provided by Lincoln and Raymond
 

seatosky
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 18-Feb-2021
Reliable and good service  Posted on 18-Feb-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I would like thank the team for the excellent repair work which was completed promptly. Very good experience dealing with Raymond who was very responsive and helpful. Definitely share the good experiences from the reviews posted here.
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
18-Feb-2021

Thank you for your support and compliment!

 

Shahsuede77
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Sep-2020
Ad hoc servicing.  Posted on 05-Sep-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Staff Fadzli is very knowledgeable and responsive in handling my queries. He was able to provide a prompt initial analysis as well as professional advice on the parts/services that need to be done to my car. Will recommend them to others.
-Shah-
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
09-Sep-2020

Thank you bro for your support and compliment.
Cheers !!!

 

review user
reviewed on Facebook
Very experience and skilled  Posted on 25-Aug-2020
  • Technical Expertise5.0
  • Customer Service5.0
Extremely pleased with Raymond's service! I had a vibration issue which many workshop couldn't solve... some say mounting, some say balancing.. with KGC's team expertise, they pointed out that it was due to a ventilation valve. Viola! After the part changed, the issue was solved! Definitely a happy client! Best part, for cheapo like me, they accept Grabpay (can earn points) 😊 - Jeffrey Heng Zhi Wei
 

review user
Francis Tan, reviewed on Facebook
Very professional and prompt service  Posted on 10-Jul-2020
  • Technical Expertise5.0
  • Customer Service5.0
👍🏻👍🏻👍🏻 Very professional and prompt service when I sent my wife's car for servicing for the first time at KGC Workshop. Prompt initial analysis and professional advice on the parts to change. And even told me the health of my brake shoes and pads is good, so maybe next servicing then check again for safety reason ... Very honest. And my car was washed and cleaned before my wife drove off. Definitely a great workshop that I will recommend 👍🏻👍🏻👍🏻 - Francis Tan
 

review user
Eric Chan, reviewed on Facebook
Everything KGC did was fantastic  Posted on 17-Jun-2020
  • Technical Expertise5.0
  • Customer Service5.0
Firstly I was recommended to go KGC to install Noblesse front bodykit. And I opt for their 3K polishing as CNY was coming. Was extremely satisfied with their workmanship. Just after CNY, I got an accident with a Malaysian vehicle and KGC did the repair claim against the Malaysian driver. Everything KGC did was fantastic. Really appreciated it. Thanks DJ and his team. - Eric Chan
 

Excellent paint job done!  Posted on 15-Jun-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
DJ and his colleagues are very helpful and communications with them is very smooth. just done up paint touch-up and bumper spray. Their price is reasonable, and workmanship is good. it is not easy to find a good spray paint workshop. they managed to do it and the colour is the same as original. - H'ng ND
 

review user
reviewed on Facebook
Friendly and approachable staff  Posted on 06-Jun-2020
  • Technical Expertise5.0
  • Customer Service5.0
It was my first time visited this workshop for car servicing, friendly and approachable staff. The service provided also very efficient, thanks to Fadzli and DJ. - Wong Jun Wei
 

review user
Lum Chi Xiang, reviewed on Facebook
Genuine advice and good service  Posted on 05-Jun-2020
  • Technical Expertise5.0
  • Customer Service5.0
Good Service from KGC, genuine advice offered by Fadzli. - Lum Chi Xiang
 

review user
Carine Liang QiFen, reviewed on Facebook
Marvellous services provided  Posted on 13-May-2020
  • Technical Expertise5.0
  • Customer Service5.0
Marvellous services provided! Good follow up and the paintwork is awesome! A workshop to trust! - Carine Liang QiFen
 

review user
Daniel Phua, reviewed on Facebook
Efficient Service  Posted on 13-Mar-2020
  • Technical Expertise5.0
  • Customer Service5.0
Sent my car in for PPS to be done. Very prompt service. Went in the morning and it was ready by noon. Very happy with the final product. Car looked all shiny and clean with the pps done. Was helped by DJ himself. Gave me a lot of information and advice. Thanks! - Daniel Phua
 

review user
Michael Sim, reviewed on Facebook
Quality work with excellent customer service  Posted on 16-Jan-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
This is my second visit to this workshop. Though not the cheapest, prices are reasonable. Most importantly work quality and customer service is good, and service is prompt. Will definitely be back! - Michael Sim
 

review user
Eden Goh, Owner of Toyota Prius, verified customer
Keep up the excellent service  Posted on 10-Jan-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have been with KGC since the days at only Sin Ming industrial for any paint or repair job. Glad that they expanded their service to servicing and even car grooming. What's even best, they have moved to AMK with all the services under one roof. I can just leave my car there for any car related service. DJ has always been so helpful and prompt to reply enquiry. Thanks KGC for the years of excellent service! Keep it up! - Eden Goh, Owner of Toyota Prius
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
27-May-2020

Thanks for your support over the years !!
Cheers!!

 
Merchant Logo KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
5 stars - based on 97 reviews

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