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Consumer Reviews of Thomas & Partner Workshop | ||||||||||||||||||
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First time Service at Thomas | Posted on 10-Mar-2014 | |
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
Highly recommended thomas to all of citroen and peugeot for service or repair | Posted on 25-Dec-2012 | |
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
Posted on 15-Jul-2007 | ||
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- Technical Expertise5.0
- Customer Service5.0
- Value for money5.0
- Outlet Experience5.0
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Thomas & Partner Workshop
4.5
stars - based on 4 reviews
I rarely bother to write a poor review but I got to write this because of the lack of professionalism and carroting people. So this repair guy came who talks very fast and loud, just did some inspection and said that I need to change my aircon compressor, oil leak, and decarboning quoting $3,950. Of course I know he is looking for carrot because of the way he talks. When I refused and says that I wanna leave the workshop, he says he can prove that my sparkplugs have problems, So he took the car out for a 10 min ride, leaving me at the workshop, and came when with engine icon light up. Forcing me to change my sparkplugs to the stock at $400. He even took the existing one out and tell me it was not in good condition which is why the car had lag, honestly speaking the sparkplug didnt have much carbon in the first place. And without much knowledge, I really bo bian.
So unwillingly, I purchased it. And I ask if he can help me to adjust the rear sensor sensitivity now, his immediate reply was "做不到"(cannot be done),I asked "Huh?你是techician,你都还没有看你就说做不到.真的吗"(Huh? You are a technician, you replied you cant do it even before you see it? Are you sure?"
That is where I realised it was just a wasted trip, wasted time and wasted money.
There are a few other whorshops who specialized peugeot/citroen, After this incident, I went to Michael's workshop briefly before he passed away, now i'm happily got my car maintained and serviced at this workshop start with letter A in kaki bukit. It's just my experience but you guys can still go ahead, maybe your experience will be different.