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   Consumer Reviews of Thomas & Partner Workshop
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4.2
 
4 Consumer Reviews
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Technical Expertise
4.5 Customer Service
4.0
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Value for money
4.0 Outlet Experience
4.3

Benren88
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Dec-2020
Bad Peugeot experience. You guys got to see this.  Posted on 19-Dec-2020
  • Technical Expertise3.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience2.0
I'm driving a peugeot 3008 1st gen model and google this outlet online in AMK autopoint so decided to come in to readjust my rear sensor sensitivity, aircon top up and also to check the lack of power in my acceleration.

I rarely bother to write a poor review but I got to write this because of the lack of professionalism and carroting people. So this repair guy came who talks very fast and loud, just did some inspection and said that I need to change my aircon compressor, oil leak, and decarboning quoting $3,950. Of course I know he is looking for carrot because of the way he talks. When I refused and says that I wanna leave the workshop, he says he can prove that my sparkplugs have problems, So he took the car out for a 10 min ride, leaving me at the workshop, and came when with engine icon light up. Forcing me to change my sparkplugs to the stock at $400. He even took the existing one out and tell me it was not in good condition which is why the car had lag, honestly speaking the sparkplug didnt have much carbon in the first place. And without much knowledge, I really bo bian.

So unwillingly, I purchased it. And I ask if he can help me to adjust the rear sensor sensitivity now, his immediate reply was "做不到"(cannot be done),I asked "Huh?你是techician,你都还没有看你就说做不到.真的吗"(Huh? You are a technician, you replied you cant do it even before you see it? Are you sure?"

That is where I realised it was just a wasted trip, wasted time and wasted money.

There are a few other whorshops who specialized peugeot/citroen, After this incident, I went to Michael's workshop briefly before he passed away, now i'm happily got my car maintained and serviced at this workshop start with letter A in kaki bukit. It's just my experience but you guys can still go ahead, maybe your experience will be different.
 

Victorlimys
Neutral Newbie
2 reviews
1 points
7 forum posts Joined on 15-Sep-2012
First time Service at Thomas  Posted on 10-Mar-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Sent my car in for 60km service 2 weeks ago. Knowledgeable people there. Workshop did a prompt service and called me to pick up. Is a small workshop though. Please do call and make appointment before going down.
 

Stitch
Neutral Newbie
2 reviews
3 points
21 forum posts Joined on 15-Jun-2005
Highly recommended thomas to all of citroen and peugeot for service or repair  Posted on 25-Dec-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
thomas service was friendly and professional sent my car for repair yesterday morning very good after the repair of my citroen let new car thanks to thomas for help.
 

SGCMeeming45
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-May-2009
 Posted on 15-Jul-2007
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
A one-stop servicing n repair centre which specialised in Peugeot n Citroen cars. Highly recommended from Peugeotsingapore forum group. Quality n reliable service from their mechanics (Thomas n Michael).
 
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Merchant Logo Thomas & Partner Workshop
4.5 stars - based on 4 reviews

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