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   Consumer Reviews of 1 Action Garage Pte Ltd
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OVERALL RATING
 
7 Reviewers
3.9 out of 5
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Technical Expertise
4/5 Customer Service
3.9/5
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Value for money
3.9/5 Outlet Experience
4/5
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7 Reviews

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honest_review
Neutral Newbie
1 reviews
2 points
1 forum posts Joined on 04-Jan-2020
BE WARNED  Posted on 04-Jan-2020
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service1/5
  • Value for money1/5
  • Outlet Experience1/5
BE WARNED. If I can give 0 stars I would. Scammer workshop that uses threat tactics and puts wrong parts in your car.
Will tell you to change a whole list of things that isn't needed. Placed wrong spark plugs in my car causing it to lose power and have engine knocking sound. Manager Jasmine Tried to lie and cover up their mistake by saying my turbo is faulty and wanted to charge me 3k for it. Scam.The woman manager, jasmine, is so pushy and has such bad attitude. Lies to get you to change unnecessary things so they can chop you. DONT EVER GO TO THIS PLACE. Will end up spending even more rectifying the issues they cause on your car.

3 Review Photo(s)

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SooHockGuan
Neutral Newbie
2 reviews
4 points
0 forum posts Joined on 08-Dec-2017
Aircon  Posted on 11-Dec-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience5/5
My aircon now is very powerful,good work GSC. Post Management Response
 
Hongliang
1st Gear
1 reviews
31 points
29 forum posts Joined on 15-Nov-2009
 Posted on 16-Jan-2011
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Overall Rating: 
  • Technical Expertise3/5
  • Customer Service3/5
  • Value for money3/5
  • Outlet Experience3/5
This is my frank assessment of them. First time I did my service there it was good, their mechanic has a very good attitude and will explain to you what is to be done. I had my rear light bulb changed there once and he only charge me a very low price. The 2nd time I had my car serviced there, there was 2 problems the mechanic surfaced to me. 1) My engine oil is leaking from the gasket and he told me it would cost 850 to fix everything.... I decided to let my dad's friend who is a motor mechanic check on that and he told me that there was no leak, afterward I even got a third opinion from another mechanic while changing out my shock absorbers and he confirmed that there was no leak as well. 2) He told me that my shock absorbers needed to be changed, which was true. The price he quote me was however twice as much as it would cost for me to change them by getting my own spare parts and paying another workshop to change it. I understand that stockist prices for the parts are usually lower than workshop prices, but twice the price seems a little too much. All in all I believe that the mechanics in 1 action garage are pretty friendly and approachable. I would however choose to believe that they might not be very in tune with the outside market prices and perhaps technical knowledge on whether an engine is leaking or not. Post Management Response
 
Izzattzm
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 03-Jul-2009
Friendly and Efficient  Posted on 01-Dec-2010
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Changed my brake pads with them. Foreman is friendly. Give a few theories about braking system. Service and price is good. Will come to them again for regular car servicing. Post Management Response
 
Stephenjong
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 05-Oct-2010
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I went to do my Airtrek turbo tuning today and I'm very satisfied with the tuning done. The skill mechanic and foreman are very helpful and able to solve the problems fast and accurate which can't settle by others workshop. Post Management Response
 
Jpgyip
1st Gear
1 reviews
42 points
44 forum posts Joined on 06-Jul-2005
 Posted on 24-Sep-2010
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Done up my aircon treatment with them today. Great service and reasonable price. Keep up the good job. Post Management Response
 
CarRobin
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 28-Mar-2010
 Posted on 17-Aug-2010
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Very pleased with the services and professionalism of the mechanism. Resonable pricing and good attitude. Definitely will go back to them for any car related services. Post Management Response
 
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Merchant Logo 1 Action Garage Pte Ltd
4 stars - based on 7 reviews

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