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   Consumer Reviews of Best Solution Autocare
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4.7
 
39 Consumer Reviews
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Technical Expertise
4.7 Customer Service
4.8
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Value for money
4.7 Outlet Experience
4.7

review user
Thiru, Owner of Toyota Corolla Altis, verified customer
Reliable service  Posted on 23-Feb-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very reliable service - Thiru, Owner of Toyota Corolla Altis SJX77--U
 

review user
Jim Low, Owner of Honda Grace, verified customer
Good service  Posted on 09-Feb-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good service - Jim Low, Owner of Honda Grace SLP33--U
 

review user
Rita Devi, Owner of Honda Shuttle, verified customer
Service is good  Posted on 28-Jan-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Service is good - Rita Devi, Owner of Honda Shuttle SMP74--E
 

review user
Idnaffa, Owner of Toyota Corolla Altis, verified customer
Never disappointed  Posted on 20-Jan-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Been here so many times...never disappointed... - Idnaffa, Owner of Toyota Corolla Altis SGN17--M
 

review user
Mr Tan, Owner of MercedesBenz C180, verified customer
Friendly staff  Posted on 15-Jan-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good and friendly service by technician! Will recommend - Mr Tan, Owner of Mercedes-Benz C180 SKU65--R
 

review user
Edmund Lau, Owner of Toyota Alphard, verified customer
Good service  Posted on 11-Jan-2021
  • Technical Expertise5.0
  • Customer Service4.0
  • Value for money3.0
  • Outlet Experience5.0
Overall very good - Edmund Lau, Owner of Toyota Alphard SDF81--G
 

review user
Chia, Owner of Toyota Harrier EET, verified customer
Friendly staff  Posted on 08-Jan-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Referred by friend and am glad they managed to arrange for tow service right away after my call and fix the car issue within a day. Friendly and accommodating. Would recommend to others! :) - Chia, Owner of Toyota Harrier EE----T
 

review user
Umar Rahman, Owner of Toyota Estima, verified customer
Very good service.  Posted on 08-Jan-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very good service. Very fast! - Umar Rahman, Owner of Toyota Estima SKC69--P
 

review user
CHEN BIN, Owner of Toyota Corolla Altis, verified customer
Good service  Posted on 06-Jan-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good service Good service. - CHEN BIN, Owner of Toyota Corolla Altis SJX12--C
 

review user
Hizam, Owner of Toyota Vios, verified customer
Good  Posted on 06-Jan-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good - Hizam, Owner of Toyota Vios SJL89--C
 

review user
Tan Yong Juay, Owner of Toyota Camry, verified customer
Recommended  Posted on 02-Jan-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good response & Support - Tan Yong Juay, Owner of Toyota Camry SFW91--P
 

review user
Ramesh, Owner of Honda Accord, verified customer
Good job!  Posted on 02-Jan-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very good👌👌👌 - Ramesh, Owner of Honda Accord SJN35--B
 

review user
Wanglei, Owner of Toyota Alphard, verified customer
Very good skill with great customer service  Posted on 15-Sep-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very good technique skills and nice customer service - Wanglei, Owner of Toyota Alphard SLX68--B
 

Rjk80n
Neutral Newbie
6 reviews
0 points
0 forum posts Joined on 26-Sep-2013
Good place for colour change  Posted on 19-Jan-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I went to Best Solution to respray my car due to is a 5 years old car with many dents and scratches , I went for a changes of colour, the job is well done and they even clean my car in and out before and even send the car to my door step. Very happy for the services! I am ready for this CNY.
 

tbgoh72
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Jan-2016
Unhappy servicing experience  Posted on 26-Jan-2016
  • Technical Expertise2.0
  • Customer Service2.0
  • Value for money1.0
  • Outlet Experience1.0
I decided to try them out after seeing very good review here. Unfortunately, was disappointed by the experience and thought it is only fair to give some advice here.

I sent the car for the $118 package. The mechanic called me back to ask if I want to change air filter/spark plug. I agreed to the air filter, even though it was expensive at $48. But I did not want to change spark plug as my car has only a year left.

When I took my car, I realized the car engine was vibrating very badly. Engine warning light was also lighting up. I asked the mechanic and he says this is due to the spark plug. But the car was NOT vibrating when I sent it in for servicing. So obviously I was very unhappy. To his credit, the mechanic was quite patient when explaining to me but I felt "Forced" To do the change and refused. In the end, I drove the car to my usual mechanic and got the spark plug replaced for $90 only.

I would caution future customers to do a proper handover to mechanic when sending car for servicing. I trusted that it was only a simple oil change and just left the car there as I was early before work.
 
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5 stars - based on 39 reviews

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