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   Consumer Reviews of CL Leasing Pte Ltd
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4.9
 
441 Consumer Reviews
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Technical Expertise
4.8 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.9

review user
Jeremy Chavell Jordan Oliveiro, Rented Mitsubishi Attrage, verified customer
Immense satisfaction with the service  Posted on 13-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
I want to express my immense satisfaction with the service I've received during my four-year relationship with CL Leasing. Throughout this period, their team has consistently exceeded my expectations, providing outstanding support in various challenging situations. One aspect that truly stands out is the responsiveness of CL Leasing. Whenever I encountered unexpected issues like a flat tyre or, on two occasions of an accident, CL Leasing's response was not just quick but also exceptionally efficient. They handled all the necessary paperwork, allowing me to rest easy and alleviate any worries associated with these incidents. This level of support and professionalism truly sets CL Leasing apart. The customer service I've experienced with your company goes above and beyond what I could have ever expected. Kudos to Alvin for many years of excellent service and not forgetting Yao Xiang too! They deserve special recognition for their dedication and excellence in service. Their consistent efforts in ensuring a smooth and hassle-free experience for customers like me have made a lasting impression. In summary, I am genuinely impressed with CL Leasing's commitment to customer satisfaction and the high standards you consistently maintain. Thank you once again for your outstanding service and support. - Jeremy Chavell Jordan Oliveiro, Rented Mitsubishi Attrage SMK36--U
 

review user
Kenneth, Rented Mazda 3, verified customer
Good prices, great fleet and super service so far  Posted on 05-Jul-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Happy to take this opportunity to give a special mention to Yao Xiang from CL Leasing, who is my sole point-of-contact for over 5 months now. As a new driver and leasee, he was very responsive (replies within minutes almost every time) from enquiry to engagement to monthly conversations. And more than that, the CL Leasing in-house team is equally on-the-ball, helping me with my car issues swiftly and on the same day without me leaving my house at all! Good prices, great fleet and super service so far. I definitely see myself extending:) - Kenneth, Rented Mazda 3 SMX79--B
 

review user
Haz, Rented Toyota Vios, verified customer
Great service  Posted on 04-Jul-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I would like to express my gratitude to CL leasing for having such a great service and also for their great rates. I was recommended to CL Leasing by my brother in law and I am surprise that they provide me with such a good service, a new brand car with new brand plate no. I leased with their personnel named Alvin and he has offered a great service and always open to suggestions whenever there is one. To this date I have been leasing with them for 2 years and also I am extending my contract lease for another 2 more years. They are always on standby 24/7, well of course there are times that the reply was late but it doesn't consume the whole day. I would recommend CL leasing if anyone out there who is a first timer to lease a car be it short term or long. - Haz, Rented Toyota Vios SMZ49--G

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review user
Patricia Goh, Rented Hyundai Elantra, verified customer
Superb value for money  Posted on 30-Jun-2023
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience5.0
Superb value for money, I don't think you are able to find any offers better than them. At least for mine, it is! They are usually prompt with replies and have good patience especially for car noobs like me. They are skillful and prompt to emergencies, such as accidents, tyre puncture. There are certainly times where service may not seem prompt or good, but it is minimal and can be forgone. - Patricia Goh, Rented Hyundai Elantra SME67--K
 

review user
SHAUN KONG WEI SHENG SHAUN, Rented Toyota Corolla Altis, verified customer
Take safety very seriously  Posted on 30-Jun-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Nothing else to say but the best for this company. They : 1) Take safety very seriously and have a zero-tolerance policy towards reckless car users. Their terms will definitely make any driver feel even more disciplined to take care of their leasing cars 2) Really know how to bring out the best in and maintain older cars very well, that are deemed by others out there to be 'on the verge of scrap' 3) Know their loyal customers really well and provide excellent service and response to queries 4) Cars feel at home when you drive them. - SHAUN KONG WEI SHENG SHAUN, Rented Toyota Corolla Altis SKF27--T
 

nelkon30
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 28-Jan-2022
Long term lease - Mazda 3  Posted on 01-Aug-2022
Was looking for a long term lease and came across CL for their competitive pricing. I was a first time leaser and the first representative I dealt with didn't seem to have the patience to explain their terms and process. But thankfully my account was then given to Silver who is the perfect rep. She managed to get me a brand new Mazda 3 and was always attentive and responsive to my needs. I am definitely a returning customer thanks to Silver and her excellent service.
 

laurenang
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Jul-2022
Rented suzuki swift long term  Posted on 25-Jul-2022
I rented a suzuki swift on a long term lease, as CL Leasing has one of the best rates in Singapore. Very happy with the service by Silver, she provided customisation for my choice vehicle and it was easy to arrange for maintenance and replacement vehicle anywhere in Singapore via WhatsApp, even though their office is in the west and I live in the east. Their in-house workshop also provides efficient on-the-spot service, and the car is often well maintained. Will definitely return next time for future car rentals with CL Leasing! Highly recommended
 

review user
Chloe, Rented Mazda CX5, verified customer
They are quite professional and service with a good attitude every time  Posted on 30-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have rent a Mazda from CL for one year. They are quite professional and service with a good attitude every time. They responded me quickly when I have any questions. - Chloe, Rented Mazda CX-5 SMN94--M
 

review user
Peggy, Rented Honda Fit, verified customer
very competitive rate  Posted on 15-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I like to call out Alvin who is my point of contact over the past 2.5 yrs in my leasing. The services that he rendered is extraordinary. I have compared the leasing with another company and find that CL Leasing provided a very competitive rate. I will highly recommend CL Leasing. From sales to servicing, they have provided tremendous support. - Peggy, Rented Honda Fit SMZ20--C
 

review user
Huynh Quoc My, Rented Mazda 3, verified customer
Happy with the quality of customer servicing  Posted on 13-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I am renting a Mazda 3 Hybrid for 3 year contract and so far I am happy with the quality of customer servicing and the price is one of the best I can find. - Huynh Quoc My, Rented Mazda 3 SMZ29--D
 

review user
Ahmad Zaidi, Rented Hyundai Avante, verified customer
Excellent professionalism  Posted on 06-Jul-2023
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money3.0
  • Outlet Experience4.0
The customer service is good, and dealing with customer with excellent professionalism. Stress free as all is taken care of. - Ahmad Zaidi, Rented Hyundai Avante SND76--C
 

review user
Lim, Rented Honda Vezel, verified customer
Great customer service  Posted on 06-Jul-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great customer service by Yao Xiang - Lim, Rented Honda Vezel SLH93--B
 

review user
Shawn, Rented Kia Cerato, verified customer
Thankful for the service and support rendered  Posted on 06-Jul-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Thankful for the service and support rendered by Alvin. One of or only car rental companies that I’ve used for their services that actually will hear you out and help you genuinely. If you’re looking for a reliable and easy to work with company to rent your daily ride, look no further. - Shawn, Rented Kia Cerato SLL48--K
 

review user
Max Wang, Rented Mazda 3, verified customer
Hassle free, reasonable price  Posted on 02-Jul-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The Response from CL yao xiang is prompt, car condition is good, hassle free, reasonable price,value for money, been leasing a car from CL for a few years, will continue with them if COE remains high. - Max Wang, Rented Mazda 3 SMC25--Y
 

review user
Senthil Kannaiyan, Owner of Mazda 3, verified customer
Hassle free and wonderful support  Posted on 30-Jun-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Especially hassle free and wonderful support given by Mr Yao Xiang whom we deal with. - Senthil Kannaiyan, Owner of Mazda 3 SJT26--G
 
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Merchant Logo CL Leasing Pte Ltd
5 stars - based on 441 reviews

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