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   Consumer Reviews of SgGarage Edwin
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4.9
 
107 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.9 Outlet Experience
4.9

Force
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 07-Jan-2022
Found My New Trusted Mechanic  Posted on 06-Jan-2022
When my regular mechanic of more than 30 years moved to Woodlands and subsequently retired, I was on the hunt for a good and competent mechanic to service my cars. Then I remembered Sg Garage - as a few years back I had gone to them when my BMW aircon needed some servicing. So I decided to go to them when my Stepwagon steering had some problems recently. We concluded that the steering rack needs changing. A few weeks after changing the rack, I discovered that the steering was leaking fluid and not performing properly. I told Edwin about it. Without any hesitation, he told me that he will make a claim from the parts supplier and get a new replacement rack for me, and would not charge me for the labour of replacing it. I was happy and appreciated his gesture. Who was to know, the replacement rack also gave some problems later. I reported this to Edwin and you could tell that he was equally disappointed. He assured me that he will sort it out with the supplier again, which he did. He replaced the rack (again without any charge), and my car is now turning smoothly. There were many instances during this episode where Sg Garage could have blamed it on other parts and quietly changed the rack, but they did not. They were honest in their dealings throughout. A big shout out to Edwin, Ah Long and his crew for your honesty and putting customers first. Thank you very much Edwin; Looks like my search for a mechanic is over.

1 Review Photo(s)

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Haitong
Neutral Newbie
4 reviews
0 points
0 forum posts Joined on 17-Oct-2021
Best Car Mechanic  Posted on 10-Nov-2021
I was at Sggarage Edwin workshop today @ 1750hrs as I found that the floor under my carpet is wet. Edwin and his mechanic make a thorough check and found the leaked can be from windscreen. He try to do whatever remedy he can. He told to get the windscreen specialist to check if the leaked persists. He was honest out front as anything pertaining to the windscreen leaked is within what he can do. This very commendable of him and still offer to recommend me the windscreen specialist. Yes Edwin has again his professionalism and making sure I am not left behind if I needed help. Thank you Edwin and all his mechanic.
 

sfyq3103
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 31-May-2021
Premium Service Provided!  Posted on 31-May-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was recommended to try this shop, hence I visited AMK Outlet to replace my damaged bumper.

The level of service provided is truly commendable! Edwin and his team was very proactive, helpful and honest with his recommendations and advices.

The workmanship and professionalism is excellent! Sincerely appreciate the hardwork. Will definitely come again for any car-related matters. :)
 

Nagamas
Neutral Newbie
1 reviews
1 points
14 forum posts Joined on 09-Apr-2006
Excellent Technical & Customer service  Posted on 04-Sep-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Recommended to replace shock absorber since my current front stock shock absorber has given way.
His service team had recommended to replace an upgraded shock absorber base on my driving style and frequent 2.5months engine oil servicing.
After 1 day of using KYB New SR Special shock absorber, it has improved handling while not compromising ride quality!

Couple with a new launch of Pirelli P8FS tyres, it is a new experience of comfort and good quality.

Thank you Edwin and His Team.
 

review user
Jeffrey Ng, reviewed on Facebook
Well Done! Thanks Bro!  Posted on 04-Aug-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
I had a problem with my Toyota Harrier Aircon. When I on the Aircon the Passenger side blow out warm air but driver side was still cold. When to the shop, he told me it was common for Toyota Harrier that having this Aircon problem. So basing on he's professionalism n effectiveness, he solve my car problem n pocket without going big hole and just top up gas will do. Job done with 20min. Well Done Thanks Bro - Jeffrey Ng
 

review user
Afiq Rahim, reviewed on Facebook
Thanks for being meticulous!  Posted on 17-Jul-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Got my a/c cooling coil replaced here within a day. I need to emphasise on how great their workmanship is because my car's dashboard had to be removed completely. To the people who did this super fine job -- thanks for being meticulous! I keep my interior super tidy so I was a bit worried they might mess it up haha anyway, truly recommend services by them to all! Will definitely frequent your shop for future services! - Afiq Rahim
 

review user
Daniel Yip, reviewed on Facebook
Reasonable price, recommended  Posted on 07-Jul-2020
  • Technical Expertise5.0
  • Value for money5.0
Went to fix my side mirror, the motor not working, other workshop quoted me 3x the price and 2-3 hours to fix, SgGarage fix it in 30 minutes with reasonable price, recommended. - Daniel Yip
 

review user
John Lau, reviewed on Facebook
Professional and helpful staff  Posted on 31-May-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Professional and helpful staff who helped me to install my taobao rear lights, unlike some workshop (that I shall not name) who brushed me off because they think that they can't earn much from me. Will come back for more mods soon! Thank you for the great job done! - John Lau
 

review user
Qin Ze (황미영), reviewed on Facebook
Will recommend and sure to visit more frequently!  Posted on 06-Apr-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Did a grille installation and front lip. Brought my own item. The team did amazing and was earnest. Did not did a sloppy job just because I brought my items for installation. Price is incredibly reasonable as well. Will recommend and sure to visit more frequently! - Qin Ze (황미영)
 

review user
Adam Lambert Eusuff, reviewed on Facebook
Kudos to all the staffs  Posted on 06-Mar-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Went down to install speaker.. very friendly n precise in the work..kudos to all the staffs.. - Adam Lambert Eusuff
 

review user
Phua Chin Wan, reviewed on Facebook
Thank you once again!  Posted on 06-Mar-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This is my second time to their Yishun branch. Today I had my car wrapped and I must say I am very satisfied in all aspects - good quality, good price, fuss free process overall. Kudos to Eddy and team. I was there early to collect car so I had the chance to observe how they work. Special mention must be given for Ah Chen who was very meticulous while working on my car. Thank you once again! - Phua Chin Wan
 

review user
Arivinthan Ahwahday, reviewed on Facebook
Excellent and reliable  Posted on 25-Feb-2020
  • Customer Service5.0
  • Outlet Experience5.0
Excellent and reliable from the start to end. Wanted to get legroom lights and dash cam. Edwin patiently answered my queries. Pleased with overall service. - Arivinthan Ahwahday
 

review user
Linus Neo, reviewed on Facebook
Very efficient. Friendly service  Posted on 23-Feb-2020
  • Technical Expertise5.0
  • Customer Service5.0
Went down to do the Retractable Boot Cover, USB ports and Stiffner for my Vezel. Very efficient. Friendly service - Linus Neo
 

review user
Charlene BabydoLl, reviewed on Facebook
Highly recommended!  Posted on 02-Jan-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Highly recommended! They are very honest, as I was charged wrongly however they contacted me to process the refund. Workmanship is also good. Thank you l! - Charlene BabydoLl
 

review user
Alan Kua, reviewed on Facebook
Good job and keep it up  Posted on 30-Dec-2019
  • Technical Expertise5.0
The team solved the issue of loud road noise to that of the wheel bearing. Kudos to them. Good job and keep it up - Alan Kua
 
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Merchant Logo SgGarage Edwin
5 stars - based on 107 reviews

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