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   Consumer Reviews of Vogue Car Rental Pte Ltd
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OVERALL RATING
 
18 Reviewers
4.7 out of 5
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Technical Expertise
4.8/5 Customer Service
4.6/5
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Value for money
4.8/5 Outlet Experience
4.7/5
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18 Reviews

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kohbc
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 28-Dec-2018
Thanks for service  Posted on 28-Dec-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Thank you for the Car Rental last weekend! Post Management Response
 
hafiz_82
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 28-Dec-2018
Good recommendation  Posted on 28-Dec-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Vogue Car Rental recommended to me by sis-in-law. Tried their service for the school holidays. Rented a Honda Odyssey to travel to Genting. Reasonable pricing. During takeover, car fully checked together with me and showed me how to do basic checks (check engine oil, radiator water, tyres, warning symbols) since car driving for long distance. Show me spare tyre and tools too. Was very reassuring since I was driving up to Genting. Car condition was good too. Good price, service and car. Will definitely come back to Vogue for my next rental. Thank you for the safe car and happy holidays! :) Post Management Response
 
georginaxoxo
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 20-Dec-2018
Hassle-free Rental  Posted on 20-Dec-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Hassle-free rental. Saw ad on carousell, whatsapp messaged and collected my car an hour later at the MRT station near my house.
Very fuss free! Didn't expect to be able to rent so fast and conveniently. Prices are very good. Best is they deliver to the MRT near my house for free AND i can return back at the same place for FREE also!! Post Management Response
 
nevaaaa
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 24-Nov-2018
Good Service for New Drivers!!  Posted on 24-Nov-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Will like to commend on good service for new drivers. I just passed driving last week. Mark was very patient, even though I could tell they were very busy, to explain to me how to use the different features of the car. He even showed me how to check the engine oil and radiator water as well because I was renting for a trip to Malaysia. One of the very few companies that allow new drivers like me to even drive into Malaysia. They did not charge me extra charges for new driver as well. Will be my choice of car rental company from now on! Kudos to Mark! Post Management Response
 
Kim_Neo
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 26-Jul-2018
Vogue Car Rental  Posted on 26-Jul-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Gd experience. Fast respond, service Post Management Response
 
sitib
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 17-May-2018
Vogue Car Rental  Posted on 17-May-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Vogue Car Rental

Rented with Vogue Car Rental a few times. Tried their cars at their different locations. Vogue Car Rental convenient for me, depending where I am. Good they have one location near my house in Hougang too. Staff friendly also. Helped me to check the car and showed me how to use the keyless remote also. Post Management Response
 
karoline
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 04-May-2018
VOGUE CAR RENTAL  Posted on 04-May-2018
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Overall Rating: 
  • Value for money3/5
My first and bad experience with vogue car rental. I booked a honda jazz red car and they told me that it will be available, when i went to collect the car at yew tee carpark, the man was late about 15-20 mins. And the car that was given to me was Honda Fit Yellow color. They did not inform me of the changes. I was quite disappointed as the car frontier was very hot. And when I asked the indian man, he did not answer my question and asked me to pour water into the radiator if it lacks of water before heading to JB.

He did checking on the frontier and side doors, there were black markings and scratches. Driver seat was torn. But he did not check the interior. While driving my way back, i noticed that there was a crack on the windscreen. Not visible though, i called 2 of the numbers that were given by the boss, and none of them picked up.

Before returning the car the following day, i tried calling again to inform about the crack on the windscreen, however they pushed the blame to me saying that i made it happened.

When i was driving to return the car to the same location where i collected, they were rushing me and calling me several times. I was driving and couldn't answer the phone. I asked my mother to picked up, and they claimed that there was another customer waiting for the car.

When i reached the carpark, the two indian and bangladesh men claimed that it was my fault and i had to pay $350 upfront. After several explanation, they still claimed that it was my fault. I am reluctant to have such service as i called them but they did not answer my calls in the first place.

I called the boss several times and also left whatsapp messages, but there wasnt any reply. Post Management Response
 
gongxi
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 01-Apr-2018
Rivew  Posted on 01-Apr-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Super gd locations. Many.
Car choice many also.
Price good.
Will rent again Post Management Response
 
samkho
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 01-Apr-2018
Cheap & very Affordable  Posted on 01-Apr-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Cheap & Very Affordable for car models provided. $49 per day is best Post Management Response
 
Lambo94
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 20-Mar-2018
Vogue Car Rental review  Posted on 20-Mar-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Rented a car for a day trip to JB last week. Arrived to collect the car and realised I forgot to bring my cash card. Thumbs up to one of the Staff for trusting me and lending me their own personal cashcard. Thank you for the kind gesture. Post Management Response
 
Blackspinach
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 30-Jan-2018
Vogue Car Rental review  Posted on 31-Jan-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service1/5
  • Value for money5/5
  • Outlet Experience4/5
Rented a car from them a few days ago. When I went to pick it up, the car they brought wasn’T what I asked for, what’S worst was they did not inform me about the change at all. When I asked the staff who brought the car over why wasn’T I informed, he shrugged. The staff also came late, and at the wrong block. The rendezvous point was Marsiling, block 162. I waited way after my collection timing and then I gave him a call. He said he was at 161. I made my way over to 161 and he wasn’T there too. Eventually I realized he lied as I saw him just enter the gantry, way after my collection time. When it was time for me to return the car, the same guy came late to collect the car. I’M sorry but time management is absolutely the most important criterial for a good customer service. Other than these bad pointers, I’M really happy with the competitive prices Vogue car rentals have to offer and their wide spectrum of cars available. Hopefully they work on their customer service soon. Post Management Response
 
Kelvin_tan_hy
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 18-Jan-2018
Reasonable Price  Posted on 18-Jan-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Rented a car over the Christmas long weekend. Vogue charged me normal price without any surcharges at all. Very good value. All other companies were charging so much for the Christmas holiday. Surely coming back to you Vogue for future rentals! Post Management Response
 
Carl88
Neutral Newbie
2 reviews
4 points
0 forum posts Joined on 04-Jan-2018
Convenient & Good Price Rental  Posted on 10-Jan-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Convenient & Good Price Rental Post Management Response
 
Shah_boy
Neutral Newbie
2 reviews
4 points
0 forum posts Joined on 04-Jan-2018
Many Models  Posted on 04-Jan-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Many model car & Many locations
Near to my workplace and home also Post Management Response
 
SamLimWeiXiang
Neutral Newbie
2 reviews
4 points
0 forum posts Joined on 28-Apr-2017
Basic Rental  Posted on 03-Jan-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Rented a car from them for $49 per day.
Price was as per what was stated.
They handed over the car 15 mins late as the previous customer was late in returning. That's alright.
Car is not a brand new. But hey at $49 per day, we can't be expecting a brand new car yeah?
This is like a value for money car rental. No frills. Low prices.
Similar to airlines. Depends you choose to fly Scoot or SIA. You can't be flying on Scoot and expecting a experience like SIA.
I have rented from other car rental companies the same model car for twice the price and still got delayed.
Will definitely be coming to Vogue for the $49 deals! Post Management Response
 
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Merchant Logo Vogue Car Rental Pte Ltd
5 stars - based on 18 reviews

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