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   Consumer Reviews of Fresh Cars Pte Ltd
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OVERALL RATING
 
116 Reviewers
5 out of 5
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Technical Expertise
2.2/5 Customer Service
5/5
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Value for money
2.8/5 Outlet Experience
1.9/5
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116 Reviews

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review user
Mark Lim, Rented Toyota Vios, verified customer
Great experience  Posted on 26-Mar-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
It was a great experience renting car from Fresh Cars! Joseph was patient and knowledgeable in answering my queries. It was my first time renting a car, and I wasn't sure of the payment processes as well as the booking processes. Joseph guided me through it with clear instructions. Thus, it was a good experience renting from Fresh Cars. I will definitely come back to Fresh Cars if I would need to rent a car in the future! - Mark Lim, Rented Toyota Vios SJL75--S
 
review user
Goh Wei Jie, Rented Mini One JZ80E, verified customer
Will definitely rent again!  Posted on 26-Mar-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I arranged a viewing with Joseph on 18th March 2021, he was a pleasant fellow to deal with and was very straightforward with the prices. There were no hidden costs and being COE cars, they were in a better state than expected. After being briefed, I was able to test drive the car to choose which car suited my needs and there were no issues at all. Service was quick and the car was rented to me within minutes after testing. After driving the car I had for a few days, I got bored of the car and wanted to exchange it for another car. Joseph was very accommodating and the exchange was very smooth and settled on the spot after notifying him and heading over to their office. I really appreciate the friendliness and transparency from this company. Some car rental companies charge hidden fees and the customer only gets to know after they are about to make payment. Will definitely rent a car from them again! - Goh Wei Jie, Rented Mini One JZ80--E
 
review user
Leslie Ding, reviewed on Facebook
Highly recommended  Posted on 06-Aug-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Rented from Xin Jie. Great service, friendly, explained everything very clearly. Highly recommended. - Leslie Ding
 
review user
Patrick Lee, reviewed on Facebook
Appreciate the effort done, thanks  Posted on 02-Aug-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Was attended by a wonderful & beautiful lady, Xinjie. Rented a vehicle for a week long and there is some hipcups along the way and she manage to help me solve it all. Appreciate the effort done, thanks. - Patrick Lee
 
review user
Shaiful Anip, reviewed on Facebook
Helped with the difficulties surrounding the accident  Posted on 31-Jul-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
I recommend Kim for being effective in his work. During my time renting a car with them, I met with an accident, a cabbie reversed into me. Unlike my previous rental company, Kim helped with the difficulties surrounding the accident, of which I'm extremely grateful. Give the man a raise. - Shaiful Anip
 
review user
Priyanka Agrawal, reviewed on Facebook
Overall process was brief and hasslefree  Posted on 30-Jul-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Worked with Jielun for renting a car and would highly recommend the company and Jielun. He is quite responsive, happy to work with you, and the overall process was brief and hasslefree. Definitely using their services again. - Priyanka Agrawal
 
review user
Magdalene Neo, reviewed on Facebook
Friendly and professional  Posted on 29-Jul-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Rented a car from freshcars, Jielun was the one that served me, friendly and professional guy! Thumbs up! - Magdalene Neo
 
review user
Richard Lee, reviewed on Facebook
Very friendly  Posted on 28-Jul-2021
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Overall Rating: 
  • Customer Service5/5
Need rental car look for fresh car. Look for a salesperson by the name Kim. He is a very friendly guy which can definitely help you. - Richard Lee
 
review user
Apple Orange, reviewed on Facebook
Perfect reliable rental company  Posted on 28-Jul-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Perfect reliable rental company, excellent bravo service by Kim, been with fresh car for more than 3yrs, prefect reliable service by Kim, due to this pandemic, fresh car has been helping us alot, highly recommended rental company, thank you and appreciate for everything, wish you business prosperity! 5thumb up for Kim customer services - Apple Orange
 
review user
Aqil Aziz, reviewed on Facebook
The most hassle free rental company everrrrr  Posted on 28-Jul-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
The most hassle free rental company everrrrr, Jie Lun was very understanding and easy to work with! strongly recommend to everyone! - Aqil Aziz
 
review user
Arnida Anuar, reviewed on Facebook
Reasonable prices in the market  Posted on 25-Jul-2021
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
The staffs at Fresh Cars are polite, accommodating. Even theirs are COE cars, the cars are well maintained and well kept. Reasonable prices in the market, worth renting for 1 week. - Arnida Anuar
 
review user
Shawn Ong, reviewed on Facebook
Highly recommended for their rental service  Posted on 23-Jul-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Highly recommended for their rental service, still remembered the sales rep Jielun go on the extra mile to deliver the replacement car to my area on a Saturday! Definitely one of the best car rental shop ! - Shawn Ong
 
review user
Wan Khai, reviewed on Facebook
A great rental company  Posted on 23-Jul-2021
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
A great rental company u should go if u want to get great deal in price for car rental.Ive been renting with them nearly 2 years.look for Kim great friendly understanding and very flexible.Well knowledge in his cars and great service to customers.Two thumbs up - Wan Khai
 
review user
Anwar Khan, reviewed on Facebook
One of the best car rental company in singapore  Posted on 23-Jul-2021
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Overall Rating: 
  • Customer Service5/5
one of the best car rental company in singapore. great customer service by Jiawei. he is very accomodative and flexible. I had very good experience with them. my rating is 5 out 5. - Anwar Khan
 
review user
Abigail Lee, reviewed on Facebook
Super satisfied  Posted on 22-Jul-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Super satisfied with the car rentals from Fresh Cars! Excellent customer service and prompt replies from JieLun! Jielun is always quick to reply to any queries, and even when we encountered some problems with the car, Jielun attended to the issue timely. Fuss free transaction! Will definitely recommend people to get car rentals from them as it is affordable and they provide great customer service! Thank you Jie Lun! - Abigail Lee
 
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Merchant Logo Fresh Cars Pte Ltd
5 stars - based on 116 reviews

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