New cars usually come with a 3-year distributor warranty. However, statistics show that cars tend to break down after the third year.

All repairs are done by PIT & GO, a workshop fully backed by Toyota Group of companies, utilising cutting-edge Japanese technology and quality spare parts.

PIT & GO Singapore is a workshop fully backed by Toyota Group of companies: TOYOTA TSUSHO, AISIN and DENSO, which provide cutting-edge Japanese technology and top-notch quality spare parts.

ECICS is a fully licensed general insurer under the approval of the Monetary Authority of Singapore (MAS) and is now a full subsidiary of IFS Capital Limited, a public listed group on the Singapore SGX board. It is also part of PhilipCapital Group, one of the largest financial institutions in Singapore.

The Sgcarmart Warranty is only available for purchase via car dealerships. It is not available for consumers (yet) for direct purchase. Before committing your finances for a used car, you should always ask your dealer to bundle the Warranty as part of the car purchase.

Look out for the Sgcarmart Warranty label on cars listed on www.sgcarmart.com. Check with the dealer if the car has passed inspection and is certified to be fault-free.

Prior to handover, the dealer will arrange for an inspection of the vehicle, and all vehicles must pass our comprehensive inspection to be warrantied.

Our Inspection will include checks like engine checks, transmission checks and under-vehicle inspection and more. All vehicles that pass the inspection will be given an Inspection Pass Certificate.

Only your dealer can activate the Warranty for you. Activation of the Warranty will typically be done during the handover of the car.

When the dealer activates* the Warranty on your behalf, you will receive an acknowledgement email. Click the link in the email and submit your acknowledgement. Once it is done, you will receive a copy of the Warranty booklet and Warranty certificate by mail.

*Failure of warranty activation will result in cancellation of the warranty and the forfeit of any fee paid.

The Sgcarmart Warranty is a third-party independent warranty that does not come from a workshop or dealership.

The workshops will submit the repair bill to us, and we will pay for the repairs!

This is unlike other warranty programs where the warranty provider is also the repair workshop and therefore may scrimp on repairs to lower costs. With a Sgcarmart Warranty, we take out any potential conflict of interests and give the customer only the best.

Sgcarmart Warranty starts as low as $300. The price varies depending on the duration of coverage you choose and the make and model of the car.

Most cars registered under fifteen years with less than 200,000-kilometre mileage will be eligible for the Warranty.

Certain car makes and models will not be eligible for Sgcarmart Warranty. These include (but not limited to): Citroen, Daihatsu, Fiat, Hafei, Geely, Peugeot, Ssangyong and all electric cars. Cars used for commercial purposes will also not be eligible.

Vehicles classified under Z10/Z11/R10/R11 (commercial or rental car insurance) will have to convert to a normal passenger car category N18/N19/P10/P11 (private car insurance) within seven days of ownership. If not, the car will not be eligible for Warranty coverage.

Private hire vehicles (PHV) or cars meant for commercial purposes are not eligible for the Warranty.

Of course! ECICS, the underwriter for this warranty, is a local insurer that has been in Singapore since 1975.

The beauty of the Sgcarmart Warranty is that there will not be a conflict of interests with the Warranty provider and the repair workshop. The most important thing is you, the customer, and your car, of course!

It covers the mechanical failure of the most expensive components to repair or replace in a car - engine (petrol, diesel, turbo or supercharged and hybrid), drive axle and transmission systems. The Sgcarmart Warranty will cover all labour and parts costs required.

For a detailed breakdown, please refer to the list here.

Select from 6, 12 or 24-month coverage.

Cars under the 6-month warranty coverage are eligible to one claim not exceeding $10,000.

Cars with 12 months or more of coverage may claim an unlimited number of claims if the total aggregate claim does not exceed $10,000.

For a 6-month Warranty package - the Warranty will cover the car for the first 10,000 km (after purchase) or 6 months, whichever comes first.

For warranty packages of 12 months or more, the warranty will cover 20,000 km/year or the time of warranty expiry, whichever comes first.

Yes, it is compulsory. The Sgcarmart Warranty is pegged with PIT & GO (Ricardo Auto Centre), a fully backed workshop by Toyota and its group of companies.

Customers enjoy a complimentary foam car wash with every servicing.

Yes, all of our warranty programs include a 30-day cooling-off period. These 30 days begin the day your coverage is activated. During this 30-day cooling-off period, you will not be eligible to submit any warranty claims.

As part of the on-boarding process, an inspection is required to pick out pre-existing faults. You will need to repair the faults before your car can be eligible for the Sgcarmart Warranty program.

Yes, you can. Transfer of ownership is allowed for Warranty plans of 12-months and above.

Upon successful sale of your car and transfer of ownership, you will need to submit an Insurer's Transfer of Ownership Form to ECICS, the Warranty program administrator, together with a transfer fee of 50 SGD within 14 days after the transfer.

You may contact ECICS's hotline 6515 5888 for further details and assistance.

No, you do not. With Sgcarmart Warranty, there are ZERO upfront repair costs. The repair workshop will bill Sgcarmart directly.

Sgcarmart Warranty is in partnership with PIT & GO Singapore (Ricardo Auto Centre), a workshop that is fully backed by the Toyota Group of companies, providing cutting-edge Japanese technology and top-notch quality spare parts.

If your car has a mechanical or electrical problem, you will need to call us at 6515 5888 to report the issue. You can drive down to PIT & GO (Ricardo Auto Centre) and get your car checked.

If you require a tow, the customer service representative from the hotline will coordinate and provide the contact details of the repairer for towing. You will have to pay for the towing charges.

Don't worry! There will be no charges incurred for a check.

If we do find a fault covered under the Sgcarmart Warranty, we will repair the defect for you at no charge.

If the fault falls outside the scope of the Sgcarmart Warranty, the workshop will inform you of the costs, and they will only proceed with the repairs should you wish to.

No. Our repairers will spare no expense to repair your car. Why? Because they do not need to worry about collecting money from you. They only need to submit the repair bill to us, and we will pay for the repairs!