The clear objective when designing and engineering the all new Crafter was to produce a customer focused transport solution, offering high economy and low total cost of ownership. In order to understand precisely different customers' requirements, engineers from Volkswagen accompanied vehicle users from key customer groups, including couriers, construction workers and long distance drivers on their rounds during the development stage.

The Crafter's all new engines and new exterior design give the model the lowest consumption and emission figures. The engines are designed for both short and long-distance driving to ensure downtime is never a problem. The new Crafter also scores with its robustness and low maintenance and repair costs, all of which have a positive effect on total cost of ownership over the vehicle's life cycle.

The optimal dimensions of the new Crafter ensure maximum practicality and ease in everyday situations. For example, the new vehicle combines extensive cargo capacity with minimal external dimensions, making it extremely manoeuvrable yet solid in its handling, regardless of payload.

The new Crafter now offers an extremely wide range of derivatives. The new 'EA 288Nutz' 2.0-litre TDI engine, developed especially for this model, is available with four power outputs: 101bhp, 120bhp and 138bhp, plus a bi-turbo TDI with 176bhp. The choice of engines depends on which drive system is selected. Here customers have a choice between front, rear and all-wheel drive (4MOTION), as well as the option of a manual or automatic gearbox. Such variety has never been seen before in this segment.

There are also up to three different vehicle lengths available depending on the model chosen, while the closed body variants come with up to three different roof heights. This means customers can configure their new Crafter exactly in line with their specific requirements and find the right combination of engine, gearbox, drive system, vehicle length and roof height to meet their needs.

In terms of passive safety, front, side and head airbags for the driver and passengers and an extensive range of warning systems that includes a reversing camera, parking distance monitor and the Rear Traffic Alert system are also on offer. LED head lights, cornering lights and Light Assist ensure a clear view of the road ahead at night, while the Crafter also comes with online services that are tailored to the specific needs of customers.