Some customers of parallel importer Exodus Global have made police reports after they did not receive their cars despite paying for them. At least seven customers have paid $493,470 to the firm since October last year, according to police reports seen by The Straits Times. Four of these customers paid the full downpayment for their cars, but are still waiting to get them.

The firm, which is located at Ubi Avenue 3, said on its website that it deals in parallel imports and local 'pre-owned vehicles'. Parallel importers buy cars from dealers abroad and sell them here, typically at prices lower than those charged by the authorised dealers. The firm also appears to have sold cars through De Auto Boutique and De Auto Leasing, which says on its website that it is a division of Exodus Global.

In their police reports, the customers said they first paid a deposit of between $2,000 and $20,000. In July and August this year, four customers were told that their vehicles were ready for collection within two weeks. They were then asked to pay the remaining amount, ranging from $20,000 to $116,500. They did so.

However, so far, none of the customers who made the police reports has received his or her car. Three of them said they were told by Exodus Global Director Andy Chin that the firm was experiencing financial difficulties. When contacted, Mr. Chin said he was not ready to comment.