Having to call a tow truck is every car owner's nightmare but that's the reality of life. It sometimes enjoys playing a cruel joke or two on you, whether you've gotten into an accident, your car breaks down, you've run out of gas or simply caught a flat tyre.
While that may sound like an unlikely worst-case scenario, it's actually not all that uncommon.
Trusty, timely
Thankfully, Eric, the Director of BH Auto Services Pte Ltd, recognises this problem and has worked towards building a team of dedicated, well-trained automotive recovery experts who are armed to the teeth with a wealth of knowledge as well as reassuring smiles.
Eric is one half of a dynamic duo that runs the entire enterprise. With an over 30-year professional relationship under their belts, the partners began a business that endeavours to help people with their automotive problems.
In a short span of eight years, BH Auto has risen through the ranks to be amongst the top workshops in Singapore; a feat, which typically takes decades.
With customer's lifestyle taken into consideration, it has modelled its operations for customers to have the accessibility and availability to seek automotive solutions at anytime, anywhere, islandwide.
The company has six recovery vehicles on the road and plans to roll out more fully equipped tow trucks in the near future.
This is to cater to the demand for towing services due to a shortage of tow trucks in Singapore.
BH Auto's tow trucks come fully equipped to handle minor repairs on-site and reduce unnecessary towing, which in turn saves time and money.
Employees of BH Auto are trained to be proficient in multiple fields such as repairs, towing and servicing, and most importantly, customer service on top of their main skillsets. Eric insists on this so as to assure customers that their cars are in good hands when they are dropped off at BH Auto.
If a tow job happens late at night, it's not uncommon for the BH Auto team to also give their customers a lift home out of goodwill.
But that's not all the company offers, it is an all-encompassing, one-stop shop for all your automotive needs. BH Auto's services include insurance claims, repairs, as well as the buying and selling of cars; just to name a few.
Forward motion
At time of writing, Eric is also working hard to set up a BH Auto branch in West Malaysia to help Singaporean drivers with their automotive problems up North.
He, too, plans on launching a BH Auto membership programme along with an accompanying mobile app.
The membership programme and mobile app grant customers access to BH Auto's towing services, along with a host of other exclusive services, in Singapore and across the border.
Here and now
So the next time you panic when your car throws a tantrum, fret not, just remember BH Auto.
BH Auto operates from Mondays to Saturdays from 9:00am to 11:00pm and is open on Sundays from 10:00am to 4:00pm. It is closed on public holidays.
For more information on BH Auto and its products and services, head over to its website or its Facebook page. BH Auto is located at 1 Sin Ming Industrial Estate Sector C #01-111/113/115/117, Singapore (575636). It can be contacted at +65 6559 8944 or [email protected].
