AKA Car Rental has been around for a long time. While it started off with short-term car rentals with a focus on rentals for new and inexperienced drivers, the company has come a long way and grew to offer a substantial fleet for various rental needs.
The company's success can be attributed to its service-oriented attitude: When asked about its decision to cater to the needs of new drivers, who are often categorised as a higher-risk group, AKA Car Rental explains that everyone has to start somewhere. It believes in offering these group of drivers the chance to practice and drive more.
Not only did this decision allow the team to tap into an area of the market that some competitors may refuse to service, it also helped it to build up a regular base of happy customers.
AKA Car Rental is dedicated to offering the best service to its customers
To enhance customer experience, AKA Car Rental's website features transparent pricing with comprehensive information on rental rates, insurance excess, accident repair charges, and other applicable fees. This ensures customers have easy online access to the information they need, delivering a convenient and seamless booking journey.
And that is just the first step - the customer experience-focused service continues throughout the rental duration, with AKA Car Rental on standby round-the-clock, ready to assist customers with any issues.
In the event of an accident or a car breakdown, a member of its team will proceed to the location to render assistance, including arranging for a tow truck, replacement car arrangement, as well as to assist in sending the customer back home. The team would also assist in liaising with the other party in cases of accidents to minimise repair and compensation costs while resolving the issue amicably.
Rental cars are well maintained and safe
AKA Car Rental is committed to providing customers with a fleet of well-maintained vehicles, with safety and reliability as its top priorities.
Every vehicle undergoes regular servicing and comprehensive inspections to ensure top-notch operational condition and roadworthiness. Only genuine original parts are used for all repair and maintenance works, giving customers greater confidence and peace of mind throughout their rental or leasing experience.
A fleet of varied cars to meet your needs
From hatchbacks to sedans, vans, MPVs and SUVs, AKA Car Rental maintains a wide range of cars to meet your rental needs. In recent times the company has also procured more hybrid vehicles to meet the demand for cars that are more fuel efficient.
And it isn't just about the types of cars - AKA Car Rental offers various types of rentals, including short-term rentals for new drivers, and also long-term rentals, such as those for Private-Hire use. Regardless of your reason to rent a car, chances are that AKA Car Rental has a package and vehicle that will meet your requirements, and at affordable rates as well.
Always looking to expand and improve its services
Continuing its service-oriented ethos, AKA Car Rental is constantly looking to meet the needs of its growing customer base - such as sourcing for more hybrid vehicles.
Additionally, AKA Car Rental has also been looking into expanding its services by offering car rental services to tourists and foreigners. It intends to meet the unique needs of customers from all walks of life, including those with long term employment passes.
By staying true to their service-oriented attitude, AKA Car Rental has managed to attract a steady stream of returning customers. It is no wonder that AKA Car Rental has managed to clinch the Sgcarmart Star Merchant Award for the Car Rental category.
AKA Car Rental is located at 1 Commonwealth Lane #02-05, One Commonwealth, Singapore 149544. You can browse the cars available for rental, and find out more information on its website.
