A track fault caused delays for up to an hour on the East-West Line during morning rush hour on Wednesday (4th January). The east-bound stretch from Boon Lay to Clementi stations was affected, train operator SMRT first said in a tweet at 7:47am. It warned commuters to expect an additional 10 minutes of travelling time, which it later revised to 15 minutes.
In an update at 8:03am, SMRT also revealed that the fault was near Clementi station and that trains were running slower as a result. SMRT announced at 8:36am that the fault had been cleared. Amidst the delays, SMRT staff earned praise from several Twitter users for coming to the aid of a commuter who allegedly fainted at Jurong East station.
User @HamzahKent said in his tweet, "Saw a passenger fainted in MRT at Jurong East. Kudos to the staff and members of the public who helped him." The East-West Line's last major snag was on the morning of 23rd December last year, when a track fault at Eunos station caused delays for more than two hours.
