With the U.K. once again under national lockdown, with car retailers closed to sales visits, physical commissions and test drives, Bentley is once again leading the way with the introduction of a unique Digital Commissioning Experience, tailored to its discerning customers' needs.
The unique service offers customers direct online access to the Bentley's world-class retailer experts from the comfort of their own home. The personal experience customers have come to expect remains, through one-to-one online car immersion sessions, individual video handovers, and digital commissioning appointments.
Bentley's Digital Commissioning Experience is designed to be an enjoyable process, while taking into account the lifestyle choices, design preferences and aspirations of each customer.
The entire purchase process can be completed online, meaning a visit to a physical Bentley retailer is not necessary. These COVID-19 safety measures are extended further during production in a hygienic environment. Bentley was the first British automotive manufacturer to publish its COVID-19 risk assessment in 2020, following 250 new hygiene and social distancing measures put in place in Crewe.
Furthermore, upon car completion and inspection, each new Bentley undergoes a full sanitisation and protection process, ensuring safety for all involved. To conclude this extraordinary experience, Bentley offers a home delivery and online car introduction of each customers' own tailored Bentley.
