New Car Consumer Reviews

My first EV experience has been an exciting one after owning ICE cars for more than 20 years. After test driving multiple EV models within the same price range, the Jaecoo 6 really stood out and offered the best combination of design, size, comfort, and technology. It was honestly quite an easy decision. I placed my deposit on the same day I visited the showroom. The car simply checked all the right boxes for me. I would also like to compliment my salesperson, Johnson Soh, who has been incredibly helpful and supportive throughout the entire journey, making the purchase experience smooth and pleasant.... Read More

This is a macho type of car. Jaecoo 6 retro-styled compact SUV produced by Chery under the Jaecoo international brand. Known for its boxy, "mini-G-Wagon" and Suzuki Jimny-inspired design, it combines rugged, outdoorsy looks with modern urban driving comfort.... Read More

I recently took delivery of my Jaecoo J6, and I am highly impressed. The vehicle offers a smooth, comfortable, and remarkably refined drive. It handles beautifully with responsive steering, and the cabin insulation keeps expressway noise to a minimum. I also want to commend Hannah, my sales representative. Her professionalism, extensive product knowledge, and patient, no-pressure approach made the purchasing process completely seamless. I am thoroughly satisfied with both the vehicle and the exceptional customer service. Moving from a sedan to the J6 has been a wonderful upgrade for my entire family.... Read More

There are plenty of reviews about driving the Sealion 7 and the instant feel after the ride. But few about the user experience post-purchase which is equally important. For me, the car has plenty of functions and is a comfortable ride. Especially for ICE drivers moving over to EV, the Sealion 7 has the right balance of buttons for ease of use instead of having to go to the monitor for every function like air con adjustments. All this you come to appreciate once you start using the car on a longer term basis. Having owned German cars like the BMW 5 series, Merc E-class and VWs, I must say the post-sales service from Harmony Auto is outstanding. People often forget it is the post-sales service that makes or breaks the user experience.... Read More

Been driving my MGS5 for half a year mostly for daily grocery runs and ferrying children. So far the experience has been pleasant. The model lives up to it's no frills drive. Been clocking around 15.5 kw/100 km. However, a charge from 20-100% on AC could easily take around 9-12 hours. Tip: make sure to haggle at least 4-6k off listed/promo price. There is always room for negotiation because competition is stiff for this segment.... Read More

Almost non existent road noise insulation, engine bay insulation to the cabin and wind noise protruding into cabin every now and then when driving beyond 60km/hr. Aircon's ionizer high pitch hum/buzz is also a constant source of annoyance when car is stationary. Paint job is horrendous as well, light knock will hv the very thin layer of paint chip off and multiple dents can been seen on all my doors after driving for a couple of months.... Read More

I recently collected the IM5 Luxury and have been genuinely impressed by how refined and premium the car feels. Coming from a performance ICE car, I expected to miss the sound and drama, but the IM5 makes up for it with smoothness, quietness and a very planted driving feel. The cabin feels modern and upmarket, with a strong sense of space and comfort. The ride is composed, the steering feels confident, and the car has a very calm executive feel on the road. Even though the Luxury variant is Cat A power-limited, the torque delivery is still more than sufficient for daily Singapore driving. The technology is also a big highlight. Features like auto-parking and rear-wheel steering / crab-walk capability make the car feel genuinely special, not just another EV. It feels like a premium product that is ahead of many traditional brands in terms of innovation and value. Overall, the IM5 Luxury is a very impressive EV sedan. It offers refinement, comfort, tech and presence at a price point that makes many legacy premium cars look hard to justify.... Read More

Just collected my Jaecoo J6 and the experience has been great so far. The driving experience is smooth, comfortable and surprisingly refined. The car feels stable on the road, steering is responsive, and the cabin is quiet even during expressway driving. A special shoutout to Elisa, my sales agent, who was very knowledgeable, patient and helpful throughout the entire process. She took the time to explain the features clearly, answered all my questions without pressure, and made the whole buying journey smooth and pleasant. Overall, very happy with both the car and the customer service experience. Too used to driving sedan, this is a brand new experience for my entire family.... Read More

We just collected our J6 and we couldn't be any more happier with the service received by Vertex Automobile in Ubi. They took very good care of us all the way through the process. Clear communication, professional and attentive. Highly recommended.... Read More

Dear Tesla Singapore Management, I am writing to formally escalate my recent purchase experience regarding the Model Y AWD configuration, as I believe the handling of the process has seriously affected my confidence and trust in the Tesla buying experience. To be clear, my concern is not simply about non guaranteed COE fluctuation. I fully understand that COE prices can move according to the market. However, what caused significant disappointment was that the pricing arrangement, incentive structure and overall package originally presented and discussed during the order process later changed materially during the purchase journey. Based on the earlier presented arrangement, I proceeded seriously with: * vehicle configuration confirmation, * loan discussions and appeals, * document submissions, * and active communication throughout the process even while overseas. As a customer, once a configuration and pricing direction are presented and an order is placed, there is naturally a strong expectation that the process will be handled with consistency, transparency and reasonable customer assurance. Instead, the later pricing revision and removal/change of incentives created a situation where I no longer felt comfortable proceeding with such a major purchase. The experience gradually became stressful, uncertain and frustrating rather than exciting and reassuring. What concerns me most is that this type of experience can seriously affect customer trust and Tesla's brand image in Singapore. A premium brand should deliver not only strong products, but also a transparent and confidence-inspiring purchase journey. I genuinely liked the Tesla Model Y AWD and was fully prepared to proceed based on the earlier discussed arrangement. Unfortunately, the handling of the process has now caused me to reconsider the entire purchase altogether. I sincerely hope management can review the full communication history and process fairly, as I believe this situation deserves proper attention and resolution from a customer experience perspective. Thank you for your time and understanding.... Read More