Mercedes-Benz introduces enhanced customer experience
23 May 2018|5,675 views
Mercedes-Benz and Mercedes-Benz Financial Services (MBFS) Singapore continue to advance in the digital space with the introduction of an end-to-end Digital Contracting process. Customers can now enjoy a fully digital experience from the time they select their vehicle, calculate monthly payments, submit their finance application and obtain real-time approval, to when their financing contract is activated and welcome pack is received.
Besides doing away with traditional paper forms and physical documentation, the more streamlined and environmentally-friendly Digital Contracting process also enables customers to e-sign their contracts at any time, from any device, at their own convenience. "The Digital Contracting process is a win-win for us - it not only brings about added customer value, but also greater operational efficiencies at the showroom," noted Eric Chan, Managing Director, Cycle & Carriage Singapore.
MBFS Singapore is dedicated to providing an exceptional customer experience with its fully integrated and innovative financial and insurance services that support the purchase or lease of Mercedes-Benz vehicles. Currently, one out of every two Mercedes-Benz passenger cars sold is financed by MBFS Singapore. It is a company of the Daimler Financial Services Group, headquartered in Stuttgart, Germany, which does business in 40 countries and has an employee base of more than 12,000 people globally.
MBFS Singapore is dedicated to providing an exceptional customer experience with its fully integrated and innovative financial and insurance services that support the purchase or lease of Mercedes-Benz vehicles. Currently, one out of every two Mercedes-Benz passenger cars sold is financed by MBFS Singapore. It is a company of the Daimler Financial Services Group, headquartered in Stuttgart, Germany, which does business in 40 countries and has an employee base of more than 12,000 people globally.
Mercedes-Benz and Mercedes-Benz Financial Services (MBFS) Singapore continue to advance in the digital space with the introduction of an end-to-end Digital Contracting process. Customers can now enjoy a fully digital experience from the time they select their vehicle, calculate monthly payments, submit their finance application and obtain real-time approval, to when their financing contract is activated and welcome pack is received.
Besides doing away with traditional paper forms and physical documentation, the more streamlined and environmentally-friendly Digital Contracting process also enables customers to e-sign their contracts at any time, from any device, at their own convenience. "The Digital Contracting process is a win-win for us - it not only brings about added customer value, but also greater operational efficiencies at the showroom," noted Eric Chan, Managing Director, Cycle & Carriage Singapore.
MBFS Singapore is dedicated to providing an exceptional customer experience with its fully integrated and innovative financial and insurance services that support the purchase or lease of Mercedes-Benz vehicles. Currently, one out of every two Mercedes-Benz passenger cars sold is financed by MBFS Singapore. It is a company of the Daimler Financial Services Group, headquartered in Stuttgart, Germany, which does business in 40 countries and has an employee base of more than 12,000 people globally.
MBFS Singapore is dedicated to providing an exceptional customer experience with its fully integrated and innovative financial and insurance services that support the purchase or lease of Mercedes-Benz vehicles. Currently, one out of every two Mercedes-Benz passenger cars sold is financed by MBFS Singapore. It is a company of the Daimler Financial Services Group, headquartered in Stuttgart, Germany, which does business in 40 countries and has an employee base of more than 12,000 people globally.
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