ComfortDelGro to offer new flat taxi fare from 10th April for app bookings

Just days after Grab launched dynamic pricing for taxis and taxi-like services, ComfortDelGro Corp announced that it will roll out a flat fare option on its cab-hailing app. Singapore largest taxi operator said it will offer the option, from 10^th April, for taxi bookings made through its app. The option will be made available alongside the traditional metered fare - and commuters will be able to choose the one that best suits them.

The flat fare option takes into account the distance to be travelled and computes a fare based on existing surcharges. Once a flat fare is chosen, there will be no additional surcharges unless the passenger changes the destination point or makes unplanned stops along the way. A $5 charge for every additional enroute stop and a $5 charge for a change to a further destination (for every 5km additional travelled) are applicable.

Electronic Road Pricing charges will also be applicable. But travel delays arising from traffic jams will not result in a higher fare - unlike the metered fare option. ComfortDelGro said its drivers will be encouraged to take on flat fare bookings through a waiver of the call levy. The company said it was still exploring dynamic pricing, which allows for fares to fluctuate with demand.