Go-Jek to extend its ride-hailing services islandwide

Indonesian startup Go-Jek will be extending its ride-hailing services to the whole of Singapore from Wednesday (2 January).

When Go-Jek first launched the beta version of its app in late November, only rides beginning and ending in the eastern and south-central parts of the island were available.

On Tuesday, a spokesman for Go-Jek said that the decision was made following the success of its limited service area rollout.

The islandwide rollout is part of Go-Jek's continued beta phase. During this beta phase, there is a waiting list for users to gain access to the app.

The spokesman added that customers of DBS and POSB Bank will continue to enjoy priority on this waiting list. Those who download Go-Jek's beta app will be able to take rides anywhere in Singapore. The spokesman said, "We continue to welcome feedback from driver-partners and riders during this enhanced beta phase, as we work to fine-tune the app and create the best experience for our users."

On 30 December, Go-Jek introduced dynamic pricing - where prices increase or decrease based on demand - for its ride-hailing service here. Though this meant prices might be relatively higher during high demand periods, the company said that the move would help shorten waiting times for commuters and drivers. It also assured users that its rides would remain competitively priced.

Singapore University of Social Sciences Transport Economist Walter Theseira told The Straits Times at the time that dynamic pricing is likely to attract more drivers to use the Go-Jek platform during peak hours.