LTA to publish monthly rail reliability reports

Having recently set up a taskforce to address rail reliability in Singapore, Jeffrey Siow, Acting Minister for Transport, announced in Parliament that monthly data, instead of on a quarterly basis, on rail reliability would be made publicly available, so that commuters can have a fuller picture of Singapore's reliability performance.

LTA will also be tracking other indicators of rail reliability beside the Mean Kilometres Between Failure (MKBF), a one million train-km target set by then-Minister for Transport Khaw Boon Wan as a benchmark against other operators around the world. This is because the limitations of the MKBF can make it less reflective of the reliability of a newer rail line in its early stages.

Furthermore, since the start of the phased opening of the Thomson-East Coast Line (TEL), LTA and the operator have been working with the Original Equipment Manufacturers (OEM) to resolve teething issues. As with all new lines, the TEL is currently in its initial engineering "bathtub" stage - a period when teething issues are expected as the system stabilises and matures.

Nevertheless, given that the TEL (up to TEL Stage 4) has so far accumulated one year of more representative data, LTA will commence reporting the TEL's MKBF separately. The LTA expects the performance of the TEL to improve after it fully opens in 2026, and its operations have stabilised. Only then can its fault trends be fairly compared with the other mature lines.