Introduction

Formerly known as Auto M Garage Pte Ltd, 1st Auto is poised to be 'the auto shop you can trust'. Utilising high-tech machinery on par with dealer workshops, the company functions with a group of skilled mechanics, each having a speciality in a different sets of skills. The company is managed by Mr Yap, a highly known individual within the automotive circle whom carries with him 30 years of automotive service - especially in the field of air con servicing. He is also well versed in a wide selection of cars from Continental to the Japanese range.


Background

1st Auto is widely known for their expertise with Continental cars and their spray painting services among others. However their service highlight is with their air conditioner service. The company has invested heavily on technology and equipments that aids in troubleshooting a customer's problem with his vehicle. They also have a very close relationship with distributors in providing customers premium products but at an affordable pricing.

Benefits of visiting 1st Auto over others

1st Auto's philosophy is to place its customers first. When you, the customer, approach 1st Auto, the team of highly trained mechanics will start with troubleshooting the problem. After which, the mechanics will explain and offer a practical yet more importantly wallet friendly options to rectify the problem.

Not just depending on high-tech machinery, 1st Auto invests heavily on manpower and understands customer relations like none other. The working style of the company is much suited to the hectic and fast paced lifestyle of Singaporeans. After consultation and dropping off, you can collect your car in the shortest possible time, and do not have to worry about spending a fortune on the repair costs.

Accolades

This can be found in numerous testimonials pertaining to the services rendered by Mr Yap and 1st Auto. Here is a recent testimonial from username 'Ykyau':

"I sent my car to replace the engine mount and air conditioning yesterday. The price quoted are very reasonable (I had inquired several workshops before that). More importantly, the service is efficient (fast turnaround, and both the jobs were done in half a day) and friendly (Mr Yap is personable and very experienced, and so are his crew of mechanics). It was a very pleasant experience overall and I would highly recommend their service to anyone."

Like 'Ykyau', several other motorists have benefitted from 1st Auto services and their satisfaction and appreciation can be felt from their writing of appreciation.

Unlike most places, 1st Auto does not practice a traditional 'warranty period' but if you are faced with any problems after servicing, you are more than welcome to drop by for the staff will be happy to rectify the fault. As people who value customer service very dearly, you guaranteed satisfaction is their upmost importance. Ideally we understand a safe claim time is within thirty days of last service.

1st Auto's air conditioner service

Being famous for its air conditioner servicing, 1st Auto provides a service package for your car's air conditioner. This can be done concurrently with your engine checks and servicing. A team of mechanics will service your engine while checks and service on your air con can be conducted with minimal disruption. On top of air conditioner servicing, 1st Auto also provides the usual workshop services like engine servicing, spray painting, panel beating, battery maintenance and body works fabrication among other.
 
Importance of air con servicing

Air conditioner maintenance might not play a higher importance in comparison to other components like engine or brake kits. Given our climate and our underlying addiction to air conditioning, a faulty or weakly performing air conditioning system is not uncommon. An air conditioner unit that has not been serviced regularly will experience poor cooling performance or leaking problems. And given the risings costs of living unnecessary expenditure could be avoided with a well serviced air con unit.

Like any other car component, proper maintenance and care is needed to maintain and ensure the car's air conditioner always operates in its prime.

Location and Operating Hours

1st Auto operates from three areas within Singapore: Macpherson, Woodlands and Sembawang. Unlike most businesses where there is a main site and 'branch offices', 1st Auto's workshops specialises in different services in the respective workshops.

Macpherson
The Macpherson branch answers to all your motoring needs and thanks to its convenient location right off the Paya Lebar PIE exit, and just behind the Macpherson Circle Line MRT station, travelling down is not much of a hassle regardless if you are driving or taking the public transport(when you are collecting your car perhaps). 

Together with Mr Yap, you have Roy and Ah Loong whom carry with them more than 15 years of experience. While Mr Yap is the 'master' of air conditioner servicing with over 30 years under his belt, Roy is experienced in car servicing while Ah Loong can answer to most of your queries pertaining to general repairs.
 
The Macpherson branch is located at:

332/334 Circuit Road , Swee Hong Industrial building, S’pore (379491).
Call them at 6741 6741 for more information on their services.

Woodlands

The Woodlands branch is rather unique that it caters only to continental cars and boasts with a high expertise and knowledge largely around the Audi moniker. Testament to that claim is Tay whom carries almost 15 years of experience and manages 1st Auto (Woodlands). Tay is well versed with Audi models of many generations right from the award winning and legendary Quattro to the classic and sporty R8.

The Woodlands branch is located at:

Blk 186, Woodlands Industrial Park E5,
#01-00, S'pore (757515). For more information, do call them at 6366 6663

Sembawang

The Sembawang branch could be called an extension to the MacPherson branch, or what gamers call a DLC. As 1st Auto is mostly associated with its excellent air-conditioner servicing, the Sembawang branch caters to this need on top of the usual general car servicing.

1st Auto Commercial

Another unique aspect of the Sembawang branch is 1st Auto Commercial whom provides quality commercial repair and maintenance. Like the name suggests, it is one of the very few specialist workshops in Singapore to specialise in diesel and common rail turbo engines.

Together with his team of skilled technicians, 1st Auto Commercial aims to deliver equal service standards in the shortest time possible to its clients. This is essentially a key factor so as the absence of a vehicle does not hinder or disrupt your business needs. Taking charge of 1st Auto Commercial is Eddie Cheng who has over 17 years of experience in the commercial vehicle sector.

The Sembawang branch is located at:

10 Admiralty Street, North Link Building, #01-06, S'pore (757695).
If you need more information, do give them a ring at 6555 7000

All workshops of 1st Auto operates from 9am-6pm from Mondays to Saturdays and 9am-3pm on Sundays and Public Holidays.