Precise Auto Service: More of a one-stop shop than ever

You'd think that a workshop that has been in business for more than 30 years would be content with the equipment and know-how it has amassed; keen on just humming along with the status quo, and sticking to what it can already offer customers.

But Precise Auto Service is not your typical workshop.

Led by Mr Eric Ong, whose personal passion for self-improvement bleeds into his business (which he still contributes to with his own bare hands), the Kaki Bukit-based name is constantly on the hunt for how else it can better service its customers. And in 2025, it thinks it has a pretty good idea of what that might look like – with a flourishing social media presence to prove too.

30 years on, Mr Eric Ong is still thinking of ways to improve the experience of his customers

First, a recap: What does a well-established one-stop workshop look like after 30 years?

Whether it's regular servicing, timely repairs or the maintenance of your car's air-conditioning, Precise Auto has steadily amassed a solid team of mechanics with the requisite expertise to meet a car buyer's needs. 

One of the special highlights among the plethora of services it provides is four-wheel alignment, which eliminates the need to separately visit a tyre shop.

Furthermore, the types of cars that the team is equipped to handle are diverse as well.

The range of services offered by Precise Auto is so broad that you can effectively make it your one-stop workshop

Comb through its reviews, and you'll find that its satisfied customers include owners of the Toyota Alphard Hybrid, Porsche Macan, Mazda 6 Sedan and Audi A5. Mr Ong shares that even Ferrari owners have entrusted their precious supercars to him

While Precise Auto is always keen on bringing new customers in, its regular customer base still forms the lion's share. This base is ever growing, though: The company's conversion rate of around 80% is testament to the quality and assurance that customers can look forward to when they bring their cars in here.

For those who want something new: Popular new parallel imported models and even bikes

As mentioned, however, progress and growth are key tenets of Precise Auto's modus operandi.

Beyond its workshop-related services, the company has expanded its range of offerings to customers with popular new models on the hunt for a set of new wheels at its new showroom.

Precise Auto's recent diversification of services now includes the sale of popular new models on the market, including the Honda Freed e:HEV, Honda Fit and Toyota Sienta Hybrid

Among the popular parallel-imported (PI) models that the company brings in, firstly, are compact crowd favourites including the Honda Fit, Honda Vezel, Honda WR-V, and Toyota Yaris Cross Hybrid.

Buyers with bigger families looking for something roomier also have the Honda Freed Hybrid, Toyota Sienta Hybrid, Toyota Noah/Voxy Hybrid and the Honda Stepwagon Spada Hybrid to turn to.

Those who want grander transport can also look forward to the Toyota Alphard (pictured) and Vellfire 

And finally, for those who want something properly luxurious on wheels, Precise Auto's new car arm also sells the popular Toyota Alphard and Vellfire.

Prefer riding on our roads instead of driving? Fret not: The firm has even ventured into motorcycles, with its gleaming new showroom now located at unit #02-29 of Autobay @ Kaki Bukit.

Prefer something with two wheels? Why not check out Precise Auto's broad offering of motorcycles too?

You'll also get to enjoy competitive interest rates on your gleaming new ride (whether with four or two wheels) thanks to the in-house loans offered by Precise Auto.

Yet also understanding today's market: Comprehensive pre-purchase inspections, consignment services and used cars

Still, if you're thinking of waiting out on buying a brand new in today's six-figure COE climate, you're probably not alone.

Catering to the large pool of drivers who are turning now to the used car market, Precise Auto now conducts comprehensive pre-purchase inspections (PPIs), so that you can drive a used car home with fuller peace of mind. Once again, this expansion of its services evinces the company's efforts to keep itself abreast of the needs of modern-day consumers.

Precise Auto's ability to conduct comprehensive PPIs is bolstered both by its extensive background as a workshop and its own fleet of used cars

It's also worth remembering that Precise Auto is perfectly equipped to perform such checks because of its expertise and because of its own fleet of used cars, which it constantly maintains to ensure everything is running well.

That additionally means that if you're looking to buy a pre-owned car, you can shop from its diverse range of models, which can be accessed over here.

On the flip side, if you're looking to sell your current car, Precise Auto has now branched out into consignment services too. (In fact, the company is one of Sgcarmart's very own consignment partners!) Its strong local presence and wide network of contacts jointly ensure that customers can look forward to competitive prices on their cars.

Plans are on the cards to further expand Precise Auto's already-impressive array of services

Eye to the future: Ramping up to welcome more customers, EV drivers, and those who do their research online

The modern legacy of Precise Auto is built atop of the fact that Mr Ong has always taken the concepts of renewal and updating oneself very seriously.

The first of the company's 'upgrading projects' is an expansion of its number of servicing bays, which is premised on the desire to better attend to more customers. As things stand, customers are already afforded a lot of convenience and personalised service, as they can call in to arrange for servicing appointments.

Precise Auto is preparing itself to handle a new generation of customers too: Those who drive electric cars

As the tides in the industry shift, Precise Auto is also looking forward to its next frontier of servicing: EVs.

Inevitably, some drivers might find themselves looking for third-party merchants when their warranties are up. Mr Ong himself has already attended a couple of course regarding servicing EVs, and states that it is his goal for Precise Auto to soon become a reliable name in this field too.

And all of this is documented with good humour and charm in something hyper-relevant to our times: A thriving TikTok account, where Precise Auto has amassed more than 18,000 followers and nearly 215,000 likes at the time of writing.

A thriving name you can trust

Last but certainly not least, it bears repeating that Precise Auto's reputation for aftermarket excellence is  indisputable.

For starters, the company has been accredited by CaseTrust for its fair and honest practices It has also been honoured as one of Sgcarmart's Star Merchants (handed out to outstanding companies in the automotive aftermarket industry for their Market Leadership and Service Excellence) for seven consecutive years now, and is also one of our Premium Dealers (handed out to only the top 3% of pre-owned car dealers in Singapore).

The takeaway from all of this? When customers arrive at its premises in Kaki Bukit, they can rest assured in the knowledge that they're dealing with a team that prides trust and transparency above all else.

Precise Auto Service is located at 1 Kaki Bukit Avenue 6 #02-34/36 Autobay @ Kaki Bukit Singapore 417883, and can be visited from 09:00am to 07:00pm from Mondays to Saturdays. The premises are closed on Sundays. Interested customers may reach out to the team for more information via the following numbers: 9456 7898 / 6745 7367 / 8183 6126