Yellow Road Rangers - Trusted 24-hour car towing services

If you frequent Johor Bahru (JB), a Touch 'n Go card isn't the only thing you should have prepared. For a peace of mind, you should also ensure that you have a reliable car towing service on speed dial, in case you encounter any car trouble.

For that, there is Yellow Road Rangers (YRR), a Singapore-owned 24-hour car towing service that also operates Yellow Road Ranger Sdn Bhd, a workshop in Bukit Indah, 30 minutes away from the Woodlands Checkpoint.

A subsidiary of BH Auto Services (BH Auto), YRR operates a fleet of tow trucks, managed by a crew of well-trained mechanics both in Singapore as well as across the Causeway.

Eric Cheong, Director of BH Auto and YRR, explains that many of his customers who have faced car troubles in Malaysia often get charged exorbitant amounts by Malaysian tow truck services and are usually unsure about the workshops their cars get towed to. As such, YRR was born in 2018 and offers extremely reasonable prices for its services. Customers only need to register as a member, which costs just $120 a year.

Enjoy great savings

Its value-for-money package includes a 20% discount on car towing services in Singapore and JB, six complimentary tows, as well as roadside assistance services such as jump-starting, battery replacement, flat tyre change and petrol top-up, if necessary. Customers will also enjoy a 5% discount for any services done at BH Auto.

If the car needs repairing in JB, YRR will bring it to Yellow Road Ranger Sdn Bhd, its appointed workshop located in Bukit Indah. In the event that the repairs will take more than a day, the company currently has a fleet of six Singapore-registered courtesy cars on standby that customers can use to either continue with their trip in Malaysia, or to drive home to Singapore in.

YRR's staff will then send the customer's car back to Singapore for convenient collection when it's ready, at no extra charge. It is the first service of its kind that is this comprehensive and customer-focused, for just $120 a year.

But more than just value, YRR offers a peace of mind

Run by the good guys at BH Auto, YRR practices the same high level of customer service that few do. If a tow job happens late at night, it's not uncommon for its team to also give their customers a lift home out of goodwill.

"Anyone can be good at what they do. But I also want to be remembered as a friend, as someone who can be trusted anytime, anywhere. It's not just about growing a business for me. It's about growing relationships," says Eric.

"Now with our expansion into JB, we have proven our dedication and promises to our customers. Whether it's in Singapore or across the Causeway, they can always depend on us to take care of them and their cars."

Speaking to one of his customers, Mr. Seah, he says, "Eric was quick to respond to my call for help. He checked my car very thoroughly, even though the issue was merely a flat tyre. I was impressed with the dedicated and friendly service. It is in fact, the most professional and dedicated car towing service I've ever experience, bar none. I strongly recommend Eric, his team and its services to anyone who owns a car."

At time of writing, Eric is also working on expanding YRR's services to Malacca and Kuala Lumpur. So whether you often travel to JB or not, it's nice to know that YRR and its parent company BH Auto have your back, 24 hours a day, seven days a week. To enjoy what the company has to offer, for the best bang-for-buck, simply sign up as a member today.

Customers can either do so online at its website, or head down to 1, Sector C, Sin Ming Industrial Estate 01-111/113/115/117 Singapore (575636) for a chat with Eric. He might even buy you a coffee while at it. Otherwise, he can be reached at 9101 2323.

Yellow Road Ranger Sdn Bhd is located at 21 Jalan Indah 16/11 Taman Bukit Indah 79100 Johor Bahru. You can contact the workshop at +60 18-974 1138.