GrabCar now offers rides to and from Malaysia

LTA has announced that it has awarded the first Cross-border Ride-hail Service Operator Licence (CRSOL) to GrabCar Pte Ltd. The licence will be valid for three years, commencing from 30 April 2026.

This should undoubtedly bring about greater convenience and more transport options for commuters between Singapore and Malaysia, as well as reflect both countries' commitment to improving cross-border connectivity.

Following this implementation, licensed cross-border taxis will be able to drop off passengers anywhere in Singapore, and anywhere within the following areas in Malaysia: Johor Bahru, Iskandar Puteri, Forest City, Kulai, and Senai.

Licensed taxis will also be able to pick up passengers in their home country without restrictions. For pick-ups in the foreign country, taxis operating via ride-hail platforms will be expanded to three new designated pick-up points.

And lastly, CRSOL operators must ensure that taxis on its platform are easily identifiable by commuters, including having a prominent roof-top sign and a distinctive cross-border taxi identification decal.

LTA has also said that operators who wish to provide cross-border ride-hail service between Singapore and Malaysia using licensed cross-border taxis can apply for the CRSOL.

A holder of this licence must meet requirements for enhanced insurance across borders and vehicle identification to prevent illegal local point-to-point trips, while complying with both Singapore and Malaysian regulatory standards.

Cross-border operators must also adhere to designated pick-up point restrictions in foreign countries and demonstrate the capability to coordinate with authorities in both jurisdictions for cross-border operations.