Visa cards no longer accepted in Trans Cab and ComfortDelgro taxis
12 Jul 2013|3,701 views
In March 2013, Visa withdrew the option of visa payment from ComfortDelGro's taxis because the company refused to waive the surcharge.
It seems another cab company will be facing a similar fate. According to The Straits Times, from 15th July, Visa cards will no longer be accepted at all TransCab taxis in Singapore, following the company's unwillingness to remove the 10 percent surcharge on fares paid with Visa payment cards.
The Straits Times reported that the decision was made by Visa to uphold its "no surcharge protection policy", which protects cardholders from paying additional fees for Visa usage.
Ms Ooi Huey Tyng, Visa Country Manager for Singapore and Brunei, commented, "Visa's no surcharging protection was created specifically to shield consumers. We remain open to working with these taxi companies and welcome the opportunity to talk with them further to review their surcharging practices."
In March 2013, Visa withdrew the option of visa payment from ComfortDelGro's taxis because the company refused to waive the surcharge.
It seems another cab company will be facing a similar fate. According to The Straits Times, from 15th July, Visa cards will no longer be accepted at all TransCab taxis in Singapore, following the company's unwillingness to remove the 10 percent surcharge on fares paid with Visa payment cards.
The Straits Times reported that the decision was made by Visa to uphold its "no surcharge protection policy", which protects cardholders from paying additional fees for Visa usage.
Ms Ooi Huey Tyng, Visa Country Manager for Singapore and Brunei, commented, "Visa's no surcharging protection was created specifically to shield consumers. We remain open to working with these taxi companies and welcome the opportunity to talk with them further to review their surcharging practices."
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