Lumens Auto Pte Ltd is dedicated to renting out cars for the purpose of Grab as well as personal usage. They are more than just any usual car rental company.
They pride themselves in highly-reliable cars. Supported with their maintenance regime, the car you drive would be your reliable partner. With them, you will be able to ease your mind and concentrate to your daily runs. And of course, they can get you any lease and finance you need. Their industry relationship allows them to be in the know, resulting in professional, quality services and an industry leader.
Their key belief is that if they operate on "Win-Win" philosophy, their customers will benefit by renting their car and experiencing services that they offer.
Lumens kept pushing exAutobann driver to sign with no inswntice.
Dear All, I am writing to formally lodge a complaint regarding the unprofessional conduct of a staff member named Suzana of what so called as onboarding desk of which normally take 45 minutes to a hour at most. I have been a private-hire driver since 2019, having rented various types of vehicles from different companies over the years. Throughout my experience, I have never encountered such treatm... Read More »
Horrible company with horrible after sales service
When collection car ,car have some issue and have told Jason the relationship manager but he drag and drag and no replies,but when come to 1 fail attempt of rental deduction ,there comes his message ,ask for rental fast ,when car have issues ,he will take his own sweet time ... Rental price also much pricer than other rental company ,a used Toyota Noah 2018 renting at $124.62 daily ,really blood s... Read More »
Never rent from Lumens
Worst company to rent PHV from. COE dropped and it is time for renewal yet want to increase rental by $20 per day. The car isn't new anymore yet increased in price. Owe 1-day rental they will consistently hound you like a loan shark. Car was immobilized after 3 days and threatened legal action. Hospitalized also still pay rental. No compassion at all. Return car refund deposit after 30 days yet ... Read More »
Don't lease car from them
I leased car from so many companies and they are the worst. Benefits told by salesperson is totally different after you collect the car and it is too late to confront them. They will appoint an individual relation manager to contact them when you have any enquiry but always no response or late reply. Rental payment department cmi. Owe them 3 days rental and give them a heads-up that full payment w... Read More »