Segregated taxi queuing system at Terminal 1 suspended

Changi Airport has suspended its trial of a segregated taxi queuing system at Terminal 1 (T1), following protests by drivers of premium cabs who said it disadvantaged them and slowed down the flow of taxis, reported The Straits Times.

A visit by The Straits Times yesterday to the two taxi stands at T1's arrival hall found that the new lanes for premium taxis had been blocked with barriers.

Customers requesting premium cabs were directed to the common queue, as was the previous practice. Upon reaching the end of the line, they were asked by coordinators on the ground if they wanted a premium cab.

A spokesman for the Changi Airport Group said that the trial, which started on Monday afternoon, was suspended on Tuesday evening.

The one-month trial queue system, aimed at providing commuters with clearer taxi choices, channelled commuters to either a queue for regular taxis or one for premium vehicles, such as a Mercedes-Benz or Chrysler.